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My laptop has Winxp home edition Os.
I realised that i had the brontok virus in my system so i scanned it with Kaspersky Antivirus. while scanning the Antivirus notified me that it would stop the process explorer.exe because it was infected. when i clicked OK my destop went blank save for the wallpaper. No desktop icons, no startmenu or taskbar. i restarted my computer but it seems to freeze on the desktop after rebooting. i thought about fomatting and reinstalling but i have programs in it that i dont want to lose.

What should i do???

Is there any way that i can get explorer.exe running again so i can use another antivirus to remove the virus?

Is their any way i can backup the programs on my Hard drive?

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Last Post by crunchie
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Hi

On your keyboard... Press CTRL+ALT+Delete ... this should bring up the task manager. click on File then New Task ..... in the box that appears type explorer.exe and press enter....

let us know

Darrern

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i did that but the task manager did not come on, i think its disabled as well

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before scanning, when i opened up a folder there was an exe file with the name of the folder inside

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I tried safe mode, logging on as administrator but still nothing happened, is there any way i can Backup my programs before formating the drive?

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I tried safe mode, logging on as administrator but still nothing happened, is there any way i can Backup my programs before formating the drive?

I don't know of any if you cannot even boot to the drive. Sorry.

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Take the HD out and connect it to another pc. Backup what you want and then scan them with an AV before reinstating them.

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