I've got this stupid "your Windows is corrupted with spyware virus" again and it's hard to get rid of.
I've just tried Crunchie's KillBox/HiJackThis fix and no go. Is there something else I can try?
BTW, with HiJackThis, I tick the box that's mentioned and fix checked - it says the line is gone but when another scan is done, the line is right back.
Thanks much
Zeroth
Jump to PostPlease post the HiJack this log.
Jump to PostPlease post the HiJack this log.
Yes- we'll need your HJT log to start with.
Many malicious infections use randomly-generated filenames which can even "morph" their names at times; this is especially true of the variants which require use of the KillBox. Given that, a fix that was posted …
Jump to PostWell you could put the log on a floppy and then post it from a differnet computer.
Jump to PostAlthough I can't say for sure because I can't actually see the message, that is the text you would get from one of the real Windows error pop-ups.
Please post the HiJack this log.
Please post the HiJack this log.
Yes- we'll need your HJT log to start with.
Many malicious infections use randomly-generated filenames which can even "morph" their names at times; this is especially true of the variants which require use of the KillBox. Given that, a fix that was posted for one person will seldom entirely apply to those with similar problems.
Hi there and thanks for the attention!
I'm afraid the situation has gotten worse and I'm afraid to post the HJT log - explanation follows:
After I posted the original problem, I realized I had not done the KillBox fix in safe mode so I did it and it seemed to get rid of the line this time. I then booted up in normal mode and now I get the same Explorer open but this time it doesn't have the hotoffers web page but has about:blank page. Norton's (I have corporate edition permanently attached to my machine) then comes up with a virus (Trojan Horse) in c:\WINNT\system32\opensdl.exe Clean failed:Delete suceeded:Access denied
this is found on boot
then another box pops up that appears to be from MIE but methinks its a popup:
Microsoft Internet Explorer has encountered a problem and needs to close. We're sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
(checked option box) restart Microsoft Internet Explorer
to see date ... click here (URL reference)
(then some clidk boxes on the right hand side) send error report don't send
When I close these boxes and IE, the process repeats...
So, I can't send the HJT log from that computer, since I can't get IE to run. I don't want to send it from the computer I'm on (although I can, I'm on a network) because I don't want to take a chance on having this computer infected...
Any suggestions? Is this message a popup or a real message from IE?
This is getting wierd, guys!!!
Thanks
Well you could put the log on a floppy and then post it from a differnet computer.
Although I can't say for sure because I can't actually see the message, that is the text you would get from one of the real Windows error pop-ups.
Well you can press the Print Scrn button when it pops up to take a picture so we can see.
OK, took a chance and here it is - thanks guys for looking
Logfile of HijackThis v1.99.1
Scan saved at 11:06:07 PM, on 3/1/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\tcpsvcs.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\NavNT\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Atomic Clock Sync\Atomic.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\temp\HijackThis.exe
C:\WINNT\system32\connmie.exe
C:\WINNT\system32\truettf.exe
C:\WINNT\system32\dxconf.exe
C:\Program Files\Internet Explorer\dw15.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://clearsurfing.net/srch.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = NOT USED (OK)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R3 - URLSearchHook: (no name) - {EF9B9136-340A-022A-CA2D-F96F67BCE30E} - clamav.dll (file missing)
O1 - Hosts: 69.50.173.3 lycos.com www.lycos.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {0F9561D0-03B2-44a3-89A6-E95E417CBA25} - C:\WINNT\cerbmod.dll
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {D5890EEF-C4CE-4D87-82BA-B86FDA56DBB0} - C:\WINNT\system32\sfcman32.dll (file missing)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: FreshBar - {06ABAA2D-34AB-4902-A326-409BD9B9A7A5} - C:\WINNT\system32\iecustom32.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [HP OfficeJet T Series] "C:\Program Files\Hewlett-Packard\HP OfficeJet T Series NT\bin\ktchnsnk.exe" -reg "Software\Hewlett-Packard\OfficeJet T Series\Install"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [messnger] C:\WINNT\system32\Dvldr32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [zSPGuard] c:\program files\pjw\spguard\spguard.exe /s
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ygmwor] c:\winnt\system32\ygmwor.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [321102] xwiz.exe
O4 - HKLM\..\Run: [Serviceprocess] ms-its.exe
O4 - HKLM\..\Run: [Atomic.exe] C:\Program Files\Atomic Clock Sync\Atomic.exe
O4 - HKCU\..\Run: [WareOut] "C:\Program Files\WareOut\WareOut.exe"
O4 - HKCU\..\Run: [teqq32] sysconf16.exe
O4 - HKCU\..\Run: [RtlFindVal] new32.exe
O4 - HKCU\..\Run: [syspanel] Trayz.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~2\Office\1033\phdintl.dll/phdContext.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - C:\WINNT\System32\remove_me.dll (file missing)
O9 - Extra button: Corel Network monitor worker - {96E1BC8A-6C07-47FA-9FDD-EFC2A84ED5C8} - C:\WINNT\System32\intlmain.dll
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {96E1BC8A-6C07-47FA-9FDD-EFC2A84ED5C8} - C:\WINNT\System32\intlmain.dll
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - C:\WINNT\System32\remove_me.dll (file missing) (HKCU)
O9 - Extra button: Corel Network monitor worker - {96E1BC8A-6C07-47FA-9FDD-EFC2A84ED5C8} - C:\WINNT\System32\intlmain.dll (HKCU)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {96E1BC8A-6C07-47FA-9FDD-EFC2A84ED5C8} - C:\WINNT\System32\intlmain.dll (HKCU)
O9 - Extra button: Start spyware remover - {BF69DF00-2734-477F-8257-27CD04F88779} - C:\Program Files\WareOut\WareOut.exe (HKCU)
O9 - Extra 'Tools' menuitem: Start spyware remover - {BF69DF00-2734-477F-8257-27CD04F88779} - C:\Program Files\WareOut\WareOut.exe (HKCU)
O12 - Plugin for .asp: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Dialpad Webphone - https://www.dialpad.com/md/update/cham.cab
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://downloadcenter.samsung.com/content/common/cab/DjVuControlLite_EN.cab
O16 - DPF: {11212111-2121-1311-1141-115611111222} - ms-its:mhtml:file://d: oo.mht!http://69.50.166.213/users/alex/web/axe/x.chm::/update.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2579296667c772f70200/netzip/RdxIE601.cab
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pub/automatic/player/isetupML.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
O16 - DPF: {F2261703-0D7D-11D0-9FFE-00A0C90D049B} (Corel Presentations Show It!) - http://www.corel.com/products/wordperfect/cwps8/plugin/axprshow.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3D241B5C-5474-4CB5-8185-65E11F6DCC61}: NameServer = 69.50.176.196,195.225.176.37
O17 - HKLM\System\CS1\Services\VxD\MSTCP: NameServer = 69.50.176.196,195.225.176.37
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 69.50.176.196,195.225.176.37
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 69.50.176.196,195.225.176.37
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
OK- you definitely have a few nasties in that log.
I need to log off right now and do a few hours of "real-life" work, but hang in there; one of us will help you as soon as we can.
Many thanks, DMR,
I think I've fixed a few of the problems, but there are still some - here's the latest log.
Zeroth
Logfile of HijackThis v1.99.1
Scan saved at 12:57:23 PM, on 3/2/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\tcpsvcs.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\NavNT\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Atomic Clock Sync\Atomic.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINNT\system32\truettf.exe
C:\WINNT\system32\dxconf.exe
C:\WINNT\system32\wuauclt.exe
C:\temp\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://clearsurfing.net/srch.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
O1 - Hosts: 69.50.173.3 lycos.com www.lycos.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {0F9561D0-03B2-44a3-89A6-E95E417CBA25} - C:\WINNT\cerbmod.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Name - {6FBB33D6-3354-4625-9FBD-DA0DEAD6FA3E} - C:\WINNT\system32\msafa.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {D5890EEF-C4CE-4D87-82BA-B86FDA56DBB0} - C:\WINNT\system32\sfcman32.dll (file missing)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: FreshBar - {06ABAA2D-34AB-4902-A326-409BD9B9A7A5} - C:\WINNT\system32\iecustom32.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [HP OfficeJet T Series] "C:\Program Files\Hewlett-Packard\HP OfficeJet T Series NT\bin\ktchnsnk.exe" -reg "Software\Hewlett-Packard\OfficeJet T Series\Install"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [messnger] C:\WINNT\system32\Dvldr32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Atomic.exe] C:\Program Files\Atomic Clock Sync\Atomic.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~2\Office\1033\phdintl.dll/phdContext.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Corel Network monitor worker - {96E1BC8A-6C07-47FA-9FDD-EFC2A84ED5C8} - C:\WINNT\System32\intlmain.dll
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {96E1BC8A-6C07-47FA-9FDD-EFC2A84ED5C8} - C:\WINNT\System32\intlmain.dll
O9 - Extra button: Corel Network monitor worker - {96E1BC8A-6C07-47FA-9FDD-EFC2A84ED5C8} - C:\WINNT\System32\intlmain.dll (HKCU)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {96E1BC8A-6C07-47FA-9FDD-EFC2A84ED5C8} - C:\WINNT\System32\intlmain.dll (HKCU)
O9 - Extra button: Start spyware remover - {BF69DF00-2734-477F-8257-27CD04F88779} - C:\Program Files\WareOut\WareOut.exe (HKCU)
O9 - Extra 'Tools' menuitem: Start spyware remover - {BF69DF00-2734-477F-8257-27CD04F88779} - C:\Program Files\WareOut\WareOut.exe (HKCU)
O12 - Plugin for .asp: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Dialpad Webphone - https://www.dialpad.com/md/update/cham.cab
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://downloadcenter.samsung.com/content/common/cab/DjVuControlLite_EN.cab
O16 - DPF: {11212111-2121-1311-1141-115611111222} - ms-its:mhtml:file://d: oo.mht!http://69.50.166.213/users/alex/web/axe/x.chm::/update.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2579296667c772f70200/netzip/RdxIE601.cab
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pub/automatic/player/isetupML.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
O16 - DPF: {F2261703-0D7D-11D0-9FFE-00A0C90D049B} (Corel Presentations Show It!) - http://www.corel.com/products/wordperfect/cwps8/plugin/axprshow.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3D241B5C-5474-4CB5-8185-65E11F6DCC61}: NameServer = 69.50.176.196,195.225.176.37
O17 - HKLM\System\CS1\Services\VxD\MSTCP: NameServer = 69.50.176.196,195.225.176.37
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 69.50.176.196,195.225.176.37
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 69.50.176.196,195.225.176.37
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
1. <RANT>
Looks like you've gotten rid of Ware Out- Good. The program is bogus, and has been reported in tests to have actually created some of the malicious-looking entries in your log!
Ref:
http://www.easydesksoftware.com/news/news29.htm
http://www.bleepingcomputer.com/startups/WareOut.exe-6159.html
http://www.regblock.com/spydet_1818_wareout.html
You need to be very careful when choosing "anti-spyware" products, escpecially free ones; there are large number of unscrupulous companies who offer utilities that are bogus in one way or another.
The following well-trusted site maintains a list of reputable vs. bogus/questionable products (and guess where Ware Out is on that list); at the very least, consult this site before you decide to download the latest and greatest anti-spyware/virus/trojan/etc. program:
http://www.spywarewarrior.com/rogue_anti-spyware.htm
</RANT>
2. To unregister the malicious dll files still present in your log:
Open an MS-DOS Prompt window and type the following commands (hit Enter after each command):
regsvr /u C:\WINNT\cerbmod.dll
regsvr /u C:\WINNT\system32\msafa.dll
regsvr /u C:\WINNT\system32\iecustom32.dll
3. Run HijackThis again, have it fix the following, and then reboot:
R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://clearsurfing.net/srch.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
O1 - Hosts: 69.50.173.3 lycos.com www.lycos.com
O2 - BHO: (no name) - {0F9561D0-03B2-44a3-89A6-E95E417CBA25} - C:\WINNT\cerbmod.dll
O2 - BHO: Name - {6FBB33D6-3354-4625-9FBD-DA0DEAD6FA3E} - C:\WINNT\system32\msafa.dll
O2 - BHO: (no name) - {D5890EEF-C4CE-4D87-82BA-B86FDA56DBB0} - C:\WINNT\system32\sfcman32.dll (file missing)
O3 - Toolbar: FreshBar - {06ABAA2D-34AB-4902-A326-409BD9B9A7A5} - C:\WINNT\system32\iecustom32.dll
O4 - HKLM\..\Run: [messnger] C:\WINNT\system32\Dvldr32.exe
O9 - Extra button: Start spyware remover - {BF69DF00-2734-477F-8257-27CD04F88779} - C:\Program Files\WareOut\WareOut.exe (HKCU)
O9 - Extra 'Tools' menuitem: Start spyware remover - {BF69DF00-2734-477F-8257-27CD04F88779} - C:\Program Files\WareOut\WareOut.exe (HKCU)
4. I'm also suspicious of the "69.50.176.196" IP address listed as your primary DNS server in the following entries:
O17 - HKLM\System\CS1\Services\VxD\MSTCP: NameServer = 69.50.176.196,195.225.176.37
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 69.50.176.196,195.225.176.37
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 69.50.176.196,195.225.176.37
An nslookup on the 195.225.176.37 address shows it registered to a known entity (netcathost.com), but 69.50.176.196 returns no info at all. What, if anything, do you know about this DNS server entry?
5. Look into the DNS issue, but in the mean time post a fresh HJT log.
I didn't get very far...
when I typed the first comman I got back:
'regsvr' is not recognized as an internal or external command, operable program or batch file
I'm running 2000 professional - does that make a difference?
I'm going to fix the HJT stuff while I'm waiting for your reply...
Hey DMR-
I did the HJT thing and I'll post another log in a moment. Meanwhile, I looked up my TCP/IP protocol properties and these IP addresses are the preferred DNS and secondary DNS servers on that computer. I hate to admit my ignorance but I don't deal with these things on a regular basis and so I forget from one setup to the next as follows:
I just moved over here from Spain at the end of the year and changed from a Spanish DSL provider to Roadrunner. As I remember, I had to change the primary server IP address but that's about all I remember. Unless some malware did something here (I'm not aware that something can) this is correct.
latest HJY log follows (BTW, I'm going to safe mode to do the HJT fix because before when I did it from normal mode it didn't "take" - is this correct?
Logfile of HijackThis v1.99.1
Scan saved at 10:47:54 PM, on 3/2/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\tcpsvcs.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\NavNT\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Atomic Clock Sync\Atomic.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINNT\system32\wuauclt.exe
C:\temp\HijackThis.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [HP OfficeJet T Series] "C:\Program Files\Hewlett-Packard\HP OfficeJet T Series NT\bin\ktchnsnk.exe" -reg "Software\Hewlett-Packard\OfficeJet T Series\Install"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Atomic.exe] C:\Program Files\Atomic Clock Sync\Atomic.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~2\Office\1033\phdintl.dll/phdContext.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Corel Network monitor worker - {96E1BC8A-6C07-47FA-9FDD-EFC2A84ED5C8} - C:\WINNT\System32\intlmain.dll
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {96E1BC8A-6C07-47FA-9FDD-EFC2A84ED5C8} - C:\WINNT\System32\intlmain.dll
O9 - Extra button: Corel Network monitor worker - {96E1BC8A-6C07-47FA-9FDD-EFC2A84ED5C8} - C:\WINNT\System32\intlmain.dll (HKCU)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {96E1BC8A-6C07-47FA-9FDD-EFC2A84ED5C8} - C:\WINNT\System32\intlmain.dll (HKCU)
O12 - Plugin for .asp: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Dialpad Webphone - https://www.dialpad.com/md/update/cham.cab
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://downloadcenter.samsung.com/content/common/cab/DjVuControlLite_EN.cab
O16 - DPF: {11212111-2121-1311-1141-115611111222} - ms-its:mhtml:file://d: oo.mht!http://69.50.166.213/users/alex/web/axe/x.chm::/update.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2579296667c772f70200/netzip/RdxIE601.cab
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pub/automatic/player/isetupML.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
O16 - DPF: {F2261703-0D7D-11D0-9FFE-00A0C90D049B} (Corel Presentations Show It!) - http://www.corel.com/products/wordperfect/cwps8/plugin/axprshow.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3D241B5C-5474-4CB5-8185-65E11F6DCC61}: NameServer = 69.50.176.196,195.225.176.37
O17 - HKLM\System\CS1\Services\VxD\MSTCP: NameServer = 69.50.176.196,195.225.176.37
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 69.50.176.196,195.225.176.37
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 69.50.176.196,195.225.176.37
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
Again, let me say how much I appreciate your time - you guys are amazing
zeroth
1.
when I typed the first comman I got back:
'regsvr' is not recognized as an internal or external command, operable program or batch file
I'm running 2000 professional - does that make a difference?
Yeah, it does- my mistake. For Win 2K, try using regsvr32" instead of "regsvr" in those commands.
2. Was your latest log done in Safe Mode? If so, please post another log after running HJT after booting into Windows normally. That way we can see if any of the malicious entries (which, by the way, are not present in your most current log) return.
3. As for the DNS server IP- given the history of your move from Spain, let's leave that alone for the moment.
1. Yes. that last HJT log was done in normal mode.
2. When I use regsvr32 I get:
Load library (appropriate file) failed - the specified module could not be found.
I'm assuming they are gone afer the HJT fix??
Anyway, the system seems stable after that last fix...I will thank you 1000 times, hoping everything is fixed and I don't have to come back on this thread.
btw, I sure do appreciate these forums - I'm now going to check out some of the other forums. I am in the wireless infrastructure business - in Europe and Africa for the last 10 years working from Barcelona - now looking for an opportunity in the states from my hometown, where I haven't lived for the last 25 years...
If you can point me to some forums where I can lend a hand, maybe I can repay someday the favor you have done for me!
zeroth
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