Hello all,
I am trying to remove WPP from my parents computer and started by reading phillphan's read this first post.
I am able to start the infected computer in safe mode with networking and have enabled viewing of hidden files as instructed.
I cannot however disable system restore because the properties link is not highlighted even when logged in as administrator.
What should my next step be?
Thanks,
Jodi
jlludwig 0
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Jump to PostI cannot however disable system restore because the properties link is not highlighted even when logged in as administrator.
What should my next step be?Hi Jodi,
You don't want to disable system restore before your machine has been cleaned. We usually do it After the cleaning process.
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Jump to PostI did run FindWPP and the log is posted below. I appreciate your help.
Please note that my mother thinks she may have run spyware doctor at some point recently and it detected 30 or so issues.Happy to try to help :)
I have to say, though, that the …
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