There's this virus on my computer that won't let me acces Internet explorer or Firefox (My 2 only ways of browsing the web).
Also won't let me run a virus scan or play any programs(When I do it ends up in a Blue Screen).
Note: 1. I cannot download anything.
2. I am NOT using the infected computer right now.
3. My Antivirus cannot run a scan but can still block viruses.
4. Before I run a program or try to access the net (using firefox, When i use internet explorer it doesn't say anything and just doesn't let me.) a notification pops out and says:
"System32/16.exe.exe requested to terminate the program in an unusual way" and goes to the blue screen..
5. BEFORE all this happened the computer changed it's theme and i can't restore it.
6. I don't know if this is a work of the virus, but my sound stopped working after another crash.
Please help with this HUGE problem.
Thanks in advance.