Member Avatar for lozix

Hi

There's this virus on my computer that won't let me acces Internet explorer or Firefox (My 2 only ways of browsing the web).

Also won't let me run a virus scan or play any programs(When I do it ends up in a Blue Screen).

Note: 1. I cannot download anything.
2. I am NOT using the infected computer right now.
3. My Antivirus cannot run a scan but can still block viruses.
4. Before I run a program or try to access the net (using firefox, When i use internet explorer it doesn't say anything and just doesn't let me.) a notification pops out and says:
"System32/16.exe.exe requested to terminate the program in an unusual way" and goes to the blue screen..
5. BEFORE all this happened the computer changed it's theme and i can't restore it.
6. I don't know if this is a work of the virus, but my sound stopped working after another crash.

Please help with this HUGE problem.

Thanks in advance.
Lozix.

Edited by lozix because: n/a
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  • Latest Post Latest Post by rajesh_shah

Dani AI

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Short expert summary and a safe plan you can follow (even if the infected PC’s CD drive is dead).

The symptoms you describe — browsers blocked, attempts to run programs causing a blue screen, and the AV unable to run a scan — are consistent with malware that interferes with program execution or installs low-level hooks. Treat the machine as compromised: do not use it for banking or enter passwords on it until cleaned. Because you cannot download or run tools on the infected box, use a separate, clean computer to prepare recovery media.

Practical step-by-step (use a clean PC first)

  1. Rescue your personal files first: boot the infected machine from a Live USB (Linux live image) and copy only data files to an external drive. Do not run .exe/.msi files from that copy.
  2. Create a bootable antivirus rescue USB on the clean PC (many AV vendors publish rescue ISOs and utilities to write ISOs to USB).
  3. Boot the infected PC from that USB (use the BIOS/boot menu keys like F12/F2/Del), update definitions if possible, run a full offline scan including a rootkit scan, and remove/quarantine everything found.
  4. After the rescue scan, boot into Safe Mode on Windows and run a second, different scanner from within Windows. Only restore data after scanning those files on a clean machine.

If you cannot boot or make a USB
Remove the drive and attach it temporarily to a known-clean PC as a secondary disk and scan it there. If scans and offline repair fail, the safest route is a full OS reinstall after backing up personal data. If important data cannot be recovered safely, consider a professional data-recovery/security service.

Notes tied to the thread
’s offline-CD idea is sound, but since ’s drive is broken, a USB rescue gives the same offline advantage without a CD. and report similar symptoms; follow the backup → offline-scan → reinstall (if needed) flow. Final caution: never reconnect or run backed-up executables on your clean machine until they have been thoroughly scanned.

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Member Avatar for Bob_180_Bob

Hi and welcome to Daniweb,
Use the machine you are using to post here and download "Ultimate Boot CD" from...
http://www.ultimatebootcd.com/
Make a Cd and boot your machine from that. You can get rid of any viruses and download any other virus checkers you want then you can boot your Windows normally and you should be OK. Read the information here about keeping your machine free of malware/spyware/viruses.

Member Avatar for lozix

Hey bob and thanks for the reply.

Forgot to mention my disk reader on the infected machine is broken. Terribly sorry. :S

Member Avatar for Gabrielson

My name is George and i need help with my compture. I got a viruse like one week ago and i can not download any thing or check my control panel to get ride of it. I could go on the internet but only for 30 min and then it shuts down. My compture is Dell window XP and could you please help me get ride of the viruse.

Member Avatar for rajesh_shah

sir, many types of viruses are giving trouble in my computer. if u have solution then please email me the tools and suggestions.

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