0

When I open the internet my home page has been hijacked to:-res://msaps.dll/search.html
and the message "Tss has caused an error in Tss.exe." keeps appearing

My hijack this log is as follows:
Logfile of HijackThis v1.99.1
Scan saved at 23:55:59, on 10/05/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\SOPHOS SWEEP\ICSUPP95.EXE
C:\PROGRAM FILES\HP CD-WRITER\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\HP CD-WRITER\MMENU\HPCDTRAY.EXE
C:\PROGRAM FILES\VIRGIN NET BROADBAND\DRAGDIAG.EXE
C:\PROGRAM FILES\SOPHOS\AUTOUPDATE\ALSVC.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\EPSON\EPSON SMART PANEL FOR SCANNER\ESPMAIN.EXE
C:\PROGRAM FILES\SOPHOS\AUTOUPDATE\ALMON.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OUTLOOK.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://msaps.dll/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://msaps.dll/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://msaps.dll/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://msaps.dll/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://msaps.dll/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://msaps.dll/index.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = res://msaps.dll/index.html
R3 - URLSearchHook: MailTo Class - {FDE3577A-6254-181C-4E11-339E4F746BD3} - C:\WINDOWS\SYSTEM32\WINS32T.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [WinInit] Win86.exe
O4 - HKLM\..\Run: [WinLogin] win32x.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\HPCD-W~1\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [HP CD-Writer] C:\Program Files\HP CD-Writer\Mmenu\hpcdtray.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Virgin Net Broadband\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Sophos AutoUpdate] C:\Program Files\Sophos\AutoUpdate\alsvc.exe
O4 - HKLM\..\Run: [tapisys] C:\WINDOWS\System32\tss.exe
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [Sweep95] C:\Program Files\Sophos SWEEP\ICLOAD95.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [tapisys] C:\WINDOWS\System32\tss.exe
O4 - Startup: EPSON SMART PANEL for Scanner.lnk = C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\espmain.exe
O4 - Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab

Please let me know what is safe to delete etc. and how best to prevent further intrusion

Many thanks

3
Contributors
8
Replies
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12 Years
Discussion Span
Last Post by dlh6213
0

Sorry, for professional assistance you'll need to pay a consultant.
We're only doing this as a hobby (at least while contributing to this site).

0

Sorry, for professional assistance you'll need to pay a consultant.
We're only doing this as a hobby (at least while contributing to this site).

Technically, I suppose that's true, because the only difference between a 'professional' and a 'hobbyist' is one gets paid and the other doesn't.

But I have to say, I trust the members here over any 'pro' I've ever paid, and nearly every online and telephone 'tech support' I've ever dealt with.

0

Welcome to DaniWeb, Gilly4 :D

Scan with hijackthis and have it fix the following entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://msaps.dll/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://msaps.dll/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://msaps.dll/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://msaps.dll/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://msaps.dll/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://msaps.dll/index.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = res://msaps.dll/index.html
R3 - URLSearchHook: MailTo Class - {FDE3577A-6254-181C-4E11-339E4F746BD3} - C:\WINDOWS\SYSTEM32\WINS32T.DLL
O4 - HKLM\..\Run: [WinInit] Win86.exe
O4 - HKLM\..\Run: [WinLogin] win32x.exe
O4 - HKLM\..\Run: [tapisys] C:\WINDOWS\System32\tss.exe
O4 - HKCU\..\Run: [tapisys] C:\WINDOWS\System32\tss.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

Be sure all windows are closed, other then hijackthis, before hitting Fix checked.

Go to the following locations and delete the highlighted files:

C:\WINDOWS\SYSTEM32\WINS32T.DLL
C:\WINDOWS\System32\tss.exe
C:\WINDOWS\web\related.htm

Do a search on your system for the following files and delete any instances found:

Win86.exe
win32x.exe

Note: If any of these files cannot be deleted, try booting into Safe Mode and try it again.

Reboot (normal mode), close any open browser windows, scan with HJT, and post a new log.

To help prevent further intrusion:

Keep Windows and IE updated
Keep your antivirus program updated
Use an alternative browser for the majority of your browsing (such as Firefox or Opera)
Use a firewall
Get SpywareBlaster and keep it updated (remember to Enable all protection after each update)
Be cautious of the websites you visit

0

Gilly4, please keep all replies in the forum; not only is it one of the site rules, but you can also get more advice... and, it may help others who have similar problems :D

0

Welcome to DaniWeb, Gilly4 :D

Scan with hijackthis and have it fix the following entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://msaps.dll/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://msaps.dll/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://msaps.dll/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://msaps.dll/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://msaps.dll/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://msaps.dll/index.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = res://msaps.dll/index.html
R3 - URLSearchHook: MailTo Class - {FDE3577A-6254-181C-4E11-339E4F746BD3} - C:\WINDOWS\SYSTEM32\WINS32T.DLL
O4 - HKLM\..\Run: [WinInit] Win86.exe
O4 - HKLM\..\Run: [WinLogin] win32x.exe
O4 - HKLM\..\Run: [tapisys] C:\WINDOWS\System32\tss.exe
O4 - HKCU\..\Run: [tapisys] C:\WINDOWS\System32\tss.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

Be sure all windows are closed, other then hijackthis, before hitting Fix checked.

Go to the following locations and delete the highlighted files:

C:\WINDOWS\SYSTEM32\WINS32T.DLL
C:\WINDOWS\System32\tss.exe
C:\WINDOWS\web\related.htm

Do a search on your system for the following files and delete any instances found:

Win86.exe
win32x.exe

Note: If any of these files cannot be deleted, try booting into Safe Mode and try it again.

Reboot (normal mode), close any open browser windows, scan with HJT, and post a new log.

To help prevent further intrusion:

Keep Windows and IE updated
Keep your antivirus program updated
Use an alternative browser for the majority of your browsing (such as Firefox or Opera)
Use a firewall
Get SpywareBlaster and keep it updated (remember to Enable all protection after each update)
Be cautious of the websites you visit

Thanks a milliom for your excellent help.
All was running brilliantly till I decided unwisely to be tempted to download Spamblocker Utility. Stupidly I did not realise that it was a con. Cannot clean it from system.Please have a look at my HT log and let me know 1 how to remove Spam Blocker and 2. Does anything else need sorting out on my logfile?

Many thanks


Logfile of HijackThis v1.99.1
Scan saved at 03:32:04, on 24/05/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\SOPHOS SWEEP\ICSUPP95.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\HP CD-WRITER\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\HP CD-WRITER\MMENU\HPCDTRAY.EXE
C:\PROGRAM FILES\VIRGIN NET BROADBAND\DRAGDIAG.EXE
C:\PROGRAM FILES\SOPHOS\AUTOUPDATE\ALSVC.EXE
C:\PROGRAM FILES\SPAMBLOCKERUTILITY\BIN\4.6.1.0\SBOEADDON.EXE
C:\PROGRAM FILES\SPAMBLOCKERUTILITY\BIN\4.6.1.0\SBINST.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\PROGRAM FILES\EPSON\EPSON SMART PANEL FOR SCANNER\ESPMAIN.EXE
C:\PROGRAM FILES\SOPHOS\AUTOUPDATE\ALMON.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\SPAMBLOCKERUTILITY\BIN\4.6.1.0\SBSRV.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: SpamBlockerUtility - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\PROGRAM FILES\SPAMBLOCKERUTILITY\BIN\4.6.1.0\SBHOSTIE.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: SpamBlockerUtility - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\PROGRAM FILES\SPAMBLOCKERUTILITY\BIN\4.6.1.0\SBHOSTIE.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\HPCD-W~1\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [HP CD-Writer] C:\Program Files\HP CD-Writer\Mmenu\hpcdtray.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Virgin Net Broadband\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Sophos AutoUpdate] C:\Program Files\Sophos\AutoUpdate\alsvc.exe
O4 - HKLM\..\Run: [SpamBlocker] C:\Program Files\SpamBlockerUtility\Bin\4.6.1.0\SbOEAddOn.exe
O4 - HKLM\..\Run: [Spam Blocker for Outlook Express] C:\PROGRA~1\SPAMBL~1\BIN\461~1.0\SBInst.exe
O4 - HKLM\..\Run: [cdiyoots] C:\WINDOWS\SYSTEM\cfunvhmm.exe
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [Sweep95] C:\Program Files\Sophos SWEEP\ICLOAD95.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - Startup: EPSON SMART PANEL for Scanner.lnk = C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\espmain.exe
O4 - Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} (SbInstObj) - http://installs.spamblockerutility.com/ins...ckerutility.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

0

Go to Add/Remove Programs in your Control Panel and remove SpamBlockerUtility.

Scan with hijackthis and have it fix the following entries:

O2 - BHO: SpamBlockerUtility - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\PROGRAM FILES\SPAMBLOCKERUTILITY\BIN\4.6.1.0\SBHOSTIE.DLL
O3 - Toolbar: SpamBlockerUtility - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\PROGRAM FILES\SPAMBLOCKERUTILITY\BIN\4.6.1.0\SBHOSTIE.DLL
O4 - HKLM\..\Run: [SpamBlocker] C:\Program Files\SpamBlockerUtility\Bin\4.6.1.0\SbOEAddOn.exe
O4 - HKLM\..\Run: [Spam Blocker for Outlook Express] C:\PROGRA~1\SPAMBL~1\BIN\461~1.0\SBInst.exe
O4 - HKLM\..\Run: [cdiyoots] C:\WINDOWS\SYSTEM\cfunvhmm.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin...467&clcid=0x409
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/...n/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/...bin/AvSniff.cab
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} (SbInstObj) - http://installs.spamblockerutility....ckerutility.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

Remember to close all windows, other then hijackthis, before hitting Fix checked.

Go to the following locations and delete the highlighted files and folders:

C:\PROGRAM FILES\SPAMBLOCKERUTILITY
C:\WINDOWS\SYSTEM\cfunvhmm.exe

Reboot, close any open browser windows, scan with hijackthis, and post a new log please -- and let us know if it's gone.

0

Many thanks once again for your help. Below is the updated HJT log. Computer seems to be running OK now,. What does it look like? I have just done a "Tweak This" registry scan and it detected 10 items of concern "unable to determine the status of the items". I am cautious about deleting them.

They are as follows:-

5 items from Fonts section (myriad.tff)
3 items from Device drivers
1 item from Shared dlls (%Javadir%\QTJava.zip)
1 item from ActiveX/com section

Should I worry about them or is it safe to delete them?

All the best

Gilly4


Logfile of HijackThis v1.99.1
Scan saved at 23:49:51, on 24/05/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\HP CD-WRITER\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\HP CD-WRITER\MMENU\HPCDTRAY.EXE
C:\PROGRAM FILES\VIRGIN NET BROADBAND\DRAGDIAG.EXE
C:\PROGRAM FILES\SOPHOS\AUTOUPDATE\ALSVC.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\PROGRAM FILES\EPSON\EPSON SMART PANEL FOR SCANNER\ESPMAIN.EXE
C:\PROGRAM FILES\SOPHOS\AUTOUPDATE\ALMON.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\SOPHOS SWEEP\ICSUPP95.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OUTLOOK.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\HPCD-W~1\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [HP CD-Writer] C:\Program Files\HP CD-Writer\Mmenu\hpcdtray.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Virgin Net Broadband\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Sophos AutoUpdate] C:\Program Files\Sophos\AutoUpdate\alsvc.exe
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [Sweep95] C:\Program Files\Sophos SWEEP\ICLOAD95.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - Startup: EPSON SMART PANEL for Scanner.lnk = C:\Program Files\EPSON\EPSON SMART PANEL for Scanner\espmain.exe
O4 - Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll

0

Your log looks okay to me, but I'm afraid I can't help with that registry scan. Hopefully someone else here can :)

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