0

This started out as a problem with numerous popups and windows with Aurora in the window border. Urls I entered in address bars would also be redirected after I clicked go. After following the preliminary steps ..
(I originally prepared this for another Forum but their server crashed before i could send earlier this AM. I have run
Adaware SE 1.6r1
CwShredder
Spybot S&D
Ewidow
TDS3
I use AVGFree 7.0.322 on this system for AV control)

I am still having various windows popping up with the ad blocked. The popups no longer say Aurora. At times they come in quite a flurry.

My OS is XP home 2002 w/ SP2 My browser is IE 6

The HJT log after the primary actions recommended follows any assistance would be appreciated as it is impossible to carry on on line in Explorer

GD

Logfile of HijackThis v1.99.1
Scan saved at 12:09:48 AM, on 5/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\SYSTEM32\3cshtdwn.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system\khfc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\U.S. Robotics\ControlCenter\Reminder.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\U.S. Robotics\U.S. Robotics Internet Call Notification\CallWaiting.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\Gerysgarage\Malkillers\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us4.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.Vitacorp.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.runsearch.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SDWin32 Class - {852423CF-C488-4201-959F-1AEBA2C89B53} - C:\WINDOWS\system32\zkxol.dll
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nsm1E.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [3c1807pd] C:\WINDOWS\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [McAfee Antivirus] McAfeeAV.exe
O4 - HKLM\..\Run: [51A54402] C:\WINDOWS\System32\gqziqiaruqie.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [zkxolc] C:\WINDOWS\system32\zkxolc.exe
O4 - HKLM\..\RunServices: [McAfee Antivirus] McAfeeAV.exe
O4 - HKLM\..\RunServices: [61F5BD97] C:\WINDOWS\System32\gqziqiaruqie.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Tray Temperature] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [dhcpcsvc] C:\WINDOWS\System32\dhcpcsvc.exe
O4 - HKCU\..\Run: [kbdpl] C:\WINDOWS\System32\kbdpl.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Instant Update Reminder.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O4 - Global Startup: U.S. Robotics Internet Call Notification.lnk = C:\Program Files\U.S. Robotics\U.S. Robotics Internet Call Notification\CallWaiting.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.Vitacorp.net/
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v43/yacscom.cab
O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatterbox/download/appdl.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/11d4e17fcfe54cf9ec16/netzip/RdxIE601.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8395DA35-1EE7-43A0-8515-287490D4BA35} (StoreButton Class) - http://www.freedom.net/analyzer/franalyzer.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4270/mcfscan.cab
O16 - DPF: {F3D69634-67FF-4CA6-B39E-7DC11ED9676F} (VoiceRecCtrl Class) - http://www.instantaudio.com/activerecorder/SoundRecControl.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

2
Contributors
14
Replies
15
Views
12 Years
Discussion Span
Last Post by crunchie
0

geryd,

Hello! and welcome to the Daniweb forums :).

-

There are a some item(s) i'm not familar with in your log and cannot get info on. If you recognise any, then just omit them from this fix.

===============

We'll need to unload (not uninstall) Intermute's SpySubtract, since it might interfere with other program(s) we might be using to 'clean' off your system.

===============

Go to www.trendmicro.com, and then:

1. Click "Free Online Scan".
2. Click "Scan now, it's free".

It'll take a few minutes to download (especially with a dialup connection), so be patient. When it's down:

1. Select all available drives.
2. Check(tick) "Auto Clean".
3. Click "Scan".

When it completes, post back the full filename of any files that cannot be cleaned or deleted.

===============

Now, let's open a command prompt by going to the start menu and then select 'Run'.

In the box that pops up type in 'cmd'. The command prompt will open.

OR

You can go to Start -> Programs -> Accessories -> Command Prompt. Unregister the dll(s) we're going to remove, by entering the following:

regsvr32 /u zkxol.dll

It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save typing them in.

===============

Let's look for, and delete, any program segments(prefetches) that might be present, and are associated with the 'problems' we're trying to remove from this system. To do this, let's:

1) Click "Start | Search", then search for each of these program's base name(s), in all files and folders:

khfc.exe*

2) Then if any are found in the 'prefetch' folder, delete them.

Look closely, since the 'base' name will have a bunch of random numbers and letters attached to it.

===============

Run HiJackThis then:

1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINDOWS\system\khfc.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Still in HiJackThis, click "Scan", then check(tick) the following, if present:


R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.runsearch.com/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll (file missing)
O2 - BHO: SDWin32 Class - {852423CF-C488-4201-959F-1AEBA2C89B53} - C:\WINDOWS\system32\zkxol.dll
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nsm1E.dll (file missing)

O4 - HKLM\..\Run: [McAfee Antivirus] McAfeeAV.exe
O4 - HKLM\..\Run: [51A54402] C:\WINDOWS\System32\gqziqiaruqie.exe
O4 - HKLM\..\Run: [zkxolc] C:\WINDOWS\system32\zkxolc.exe
O4 - HKLM\..\RunServices: [McAfee Antivirus] McAfeeAV.exe
O4 - HKLM\..\RunServices: [61F5BD97] C:\WINDOWS\System32\gqziqiaruqie.exe
O4 - HKCU\..\Run: [dhcpcsvc] C:\WINDOWS\System32\dhcpcsvc.exe
O4 - HKCU\..\Run: [kbdpl] C:\WINDOWS\System32\kbdpl.exe

O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/11d4e17fcfe54c...ip/RdxIE601.cab


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

folders...

C:\Program Files\MarketBrowser

files...

C:\WINDOWS\system\khfc.exe
C:\WINDOWS\system32\zkxol.dll
C:\WINDOWS\System32\gqziqiaruqie.exe
C:\WINDOWS\system32\zkxolc.exe
C:\WINDOWS\System32\dhcpcsvc.exe
C:\WINDOWS\System32\kbdpl.exe

Search for...

McAfeeAV.exe

...using "Start | Search...".

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

-

Reboot.

===============

To help protect your system from hostile ActiveX content, or special 'downloadable' files:

Download, install and keep updated, SpywareBlaster. If you've installed it for the first time:

1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.

-

Note: Remember to regularly check for updates.

===============

After rebooting, rescan with hijackthis and post back a new log. Let me know how everything goes.

0

Thank you for your assistance. I just realized I forgot to unload Spy Subtract but everything seem to perform properly during the steps you recommended.

Trend Micro Results
No files found that needed cleaned or deleted

Dll unregister server in zkxol.dll Succeeded

Search for khfc.exe* revealed..
Khfc.exe-2e9876e5.pf

I deleted it.

In HJT I found:
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.runsearch.com/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll (file missing)
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nsm1E.dll (file missing)
O4 - HKLM\..\Run: [zkxolc] C:\WINDOWS\system32\zkxolc.exe
O4 - HKLM\..\RunServices: [McAfee Antivirus] McAfeeAV.exe
O4 - HKLM\..\RunServices: [61F5BD97] C:\WINDOWS\System32\gqziqiaruqie.exe
O4 - HKCU\..\Run: [dhcpcsvc] C:\WINDOWS\System32\dhcpcsvc.exe
O4 - HKCU\..\Run: [kbdpl] C:\WINDOWS\System32\kbdpl.exe
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/11d4e17fcfe54c...ip/RdxIE601.cab

And successfully fixed those. Of the files and folders, only C:\Program Files\MarketBrowser was found and I deleted as directed.

I have prepard this entire reply without interruption, so knocking on wood, we may have a fix.

As noted earlier I run AVG Free and have had no viruses detected the last few days.
You mentioned adding and running Spyware Blaster. Would this be in place of or in conjunction with Spy Subtract? Thank you. My last HJT follows and I will check back for any further replies & instructions or update this thread ifrequested or have any new disruptions.


After reboot my HJT was as follows:

Logfile of HijackThis v1.99.1
Scan saved at 12:03:11 AM, on 6/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\SYSTEM32\3cshtdwn.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\U.S. Robotics\ControlCenter\Reminder.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\U.S. Robotics\U.S. Robotics Internet Call Notification\CallWaiting.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\Gerysgarage\Malkillers\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us4.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.Vitacorp.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: adlog Class - {22B9A67D-E689-44B6-B775-0E8FE84B4F9B} - C:\WINDOWS\system32\hhagygi.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [3c1807pd] C:\WINDOWS\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Tray Temperature] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Instant Update Reminder.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O4 - Global Startup: U.S. Robotics Internet Call Notification.lnk = C:\Program Files\U.S. Robotics\U.S. Robotics Internet Call Notification\CallWaiting.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.Vitacorp.net/
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v43/yacscom.cab
O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatterbox/download/appdl.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8395DA35-1EE7-43A0-8515-287490D4BA35} (StoreButton Class) - http://www.freedom.net/analyzer/franalyzer.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4270/mcfscan.cab
O16 - DPF: {F3D69634-67FF-4CA6-B39E-7DC11ED9676F} (VoiceRecCtrl Class) - http://www.instantaudio.com/activerecorder/SoundRecControl.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: hiioeaf - Unknown owner - C:\WINDOWS\system32\hiioeaf.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

geryd,

Hello! and welcome to the Daniweb forums :).

-

There are a some item(s) i'm not familar with in your log and cannot get info on. If you recognise any, then just omit them from this fix.

===============

We'll need to unload (not uninstall) Intermute's SpySubtract, since it might interfere with other program(s) we might be using to 'clean' off your system.

===============

Go to www.trendmicro.com, and then:

1. Click "Free Online Scan".
2. Click "Scan now, it's free".

It'll take a few minutes to download (especially with a dialup connection), so be patient. When it's down:

1. Select all available drives.
2. Check(tick) "Auto Clean".
3. Click "Scan".

When it completes, post back the full filename of any files that cannot be cleaned or deleted.

===============

Now, let's open a command prompt by going to the start menu and then select 'Run'.

In the box that pops up type in 'cmd'. The command prompt will open.

OR

You can go to Start -> Programs -> Accessories -> Command Prompt. Unregister the dll(s) we're going to remove, by entering the following:

regsvr32 /u zkxol.dll

It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save typing them in.

===============

Let's look for, and delete, any program segments(prefetches) that might be present, and are associated with the 'problems' we're trying to remove from this system. To do this, let's:

1) Click "Start | Search", then search for each of these program's base name(s), in all files and folders:

khfc.exe*

2) Then if any are found in the 'prefetch' folder, delete them.

Look closely, since the 'base' name will have a bunch of random numbers and letters attached to it.

===============

Run HiJackThis then:

1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINDOWS\system\khfc.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Still in HiJackThis, click "Scan", then check(tick) the following, if present:


R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.runsearch.com/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr52.dll (file missing)
O2 - BHO: SDWin32 Class - {852423CF-C488-4201-959F-1AEBA2C89B53} - C:\WINDOWS\system32\zkxol.dll
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nsm1E.dll (file missing)

O4 - HKLM\..\Run: [McAfee Antivirus] McAfeeAV.exe
O4 - HKLM\..\Run: [51A54402] C:\WINDOWS\System32\gqziqiaruqie.exe
O4 - HKLM\..\Run: [zkxolc] C:\WINDOWS\system32\zkxolc.exe
O4 - HKLM\..\RunServices: [McAfee Antivirus] McAfeeAV.exe
O4 - HKLM\..\RunServices: [61F5BD97] C:\WINDOWS\System32\gqziqiaruqie.exe
O4 - HKCU\..\Run: [dhcpcsvc] C:\WINDOWS\System32\dhcpcsvc.exe
O4 - HKCU\..\Run: [kbdpl] C:\WINDOWS\System32\kbdpl.exe

O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/11d4e17fcfe54c...ip/RdxIE601.cab


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

folders...

C:\Program Files\MarketBrowser

files...

C:\WINDOWS\system\khfc.exe
C:\WINDOWS\system32\zkxol.dll
C:\WINDOWS\System32\gqziqiaruqie.exe
C:\WINDOWS\system32\zkxolc.exe
C:\WINDOWS\System32\dhcpcsvc.exe
C:\WINDOWS\System32\kbdpl.exe

Search for...

McAfeeAV.exe

...using "Start | Search...".

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

-

Reboot.

===============

To help protect your system from hostile ActiveX content, or special 'downloadable' files:

Download, install and keep updated, SpywareBlaster. If you've installed it for the first time:

1) Check for any available updates; if present, they'll be automatically downloaded and installed.
2) Next, "Enable all protection".
3) Exit the program.

-

Note: Remember to regularly check for updates.

===============

After rebooting, rescan with hijackthis and post back a new log. Let me know how everything goes.

0

You have a few things there that need removing...

===============

Please go here and have this file scanned. Post the results back here.

C:\WINDOWS\system32\hiioeaf.exe

===============

Now, let's open a command prompt by going to the start menu and then select 'Run'.

In the box that pops up type in 'cmd'. The command prompt will open.

OR

You can go to Start -> Programs -> Accessories -> Command Prompt. Unregister the dll(s) we're going to remove, by entering the following:

regsvr32 /u hhagygi.dll

It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save typing them in.

===============

Run HiJackThis then:

1. Click "Open the Misc Tools Section"
2. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\Program Files\hp center\137903\Shadow\ShadowBar.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Still in HiJackThis, click "Scan", then check(tick) the following, if present:


O2 - BHO: adlog Class - {22B9A67D-E689-44B6-B775-0E8FE84B4F9B} - C:\WINDOWS\system32\hhagygi.dll

O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

folders...

C:\Program Files\hp center\137903

files...

C:\WINDOWS\system32\hhagygi.dll

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

-

Reboot.

===============

After rebooting, rescan with hijackthis and post back a new log. Let me know how everything goes.

0

Result of scan on C:\WINDOWS\system32\hiioeaf.exe
Service load:
0% ............................ 100%

File: hiioeaf.exe Status: INFECTED/MALWARE
MD5| 42f0e281bda382cf532ab3e2f933a03d
Packers detected:
-
Scanner results AntiVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
Fortinet Found W32/Painwin.A-tr
Kaspersky Anti-Virus Found Trojan.Win32.Painwin.a
mks_vir Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
VBA32 Found nothing

Action on hhagygi.dll
DllUnregisterServer in hhagygi.dll succeeded

C:\...\shadowbar.exe Process Killed
After Kill and refresh Item 04 – Global Startup… was found and fixed.
The other file was not found but a similar listing came up:
02 – BHO: (no name) – {22B..etc matches exact} – (no file)
No action was taken as it was not an exact match.
Folder C:/program files\hp center\137903 And file C:\Windows\system32\hhagygi.dll had to be removed in safe mode.
Rebooted and reran HJT and log follows…


Logfile of HijackThis v1.99.1
Scan saved at 2:30:32 PM, on 6/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\WINDOWS\SYSTEM32\3cshtdwn.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\U.S. Robotics\ControlCenter\Reminder.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\U.S. Robotics\U.S. Robotics Internet Call

Notification\CallWaiting.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Gerysgarage\Malkillers\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us4.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.Vitacorp.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {22B9A67D-E689-44B6-B775-0E8FE84B4F9B} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [3c1807pd] C:\WINDOWS\SYSTEM32\3cmlink.exe
RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Tray Temperature] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Instant Update Reminder.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O4 - Global Startup: U.S. Robotics Internet Call Notification.lnk = C:\Program Files\U.S. Robotics\U.S. Robotics Internet Call Notification\CallWaiting.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: AIM -
{AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.Vitacorp.net/
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v43/yacscom.cab
O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatterbox/download/appdl.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8395DA35-1EE7-43A0-8515-287490D4BA35} (StoreButton Class) - http://www.freedom.net/analyzer/franalyzer.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4270/mcfscan.cab
O16 - DPF: {F3D69634-67FF-4CA6-B39E-7DC11ED9676F} (VoiceRecCtrl Class) - http://www.instantaudio.com/activerecorder/SoundRecControl.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: hiioeaf - Unknown owner - C:\WINDOWS\system32\hiioeaf.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

0

You have a few things there that need removing...

===============

We'll need to unload (not uninstall) Intermute's SpySubtract, since it might interfere with other program(s) we might be using to 'clean' off your system.

===============

Run HiJackThis, click "Scan", then check(tick) the following, if present:


O2 - BHO: (no name) - {22B9A67D-E689-44B6-B775-0E8FE84B4F9B} - (no file)

O23 - Service: hiioeaf - Unknown owner - C:\WINDOWS\system32\hiioeaf.exe


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

files...

C:\WINDOWS\system32\hiioeaf.exe

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

-

Reboot.

===============

After rebooting, rescan with hijackthis and post back a new log. Let me know how everything goes.

0

Had a hard time with this one. Did remember to disable SpySubtract.
I have been running trouble free to the naked eye since the previous fix but followed your instructions.

The 02-BBO: (noname) - {22...} fixed with no problem but the 023 - Service...\hiieaf.exe would not fix and I could not delete the exe file from the System32 folder. It would act as if it was deleting and then file icon would reappear. Out of curiosity I scanned the file with Ewidow and it detected Trojan Painwin.a

After switching to Safe Mode I was able to delete the file and then run the fix in HJT resulting in the following log...

Logfile of HijackThis v1.99.1
Scan saved at 11:52:28 PM, on 6/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\windows\system\hpsysdrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\SYSTEM32\3cshtdwn.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\U.S. Robotics\ControlCenter\Reminder.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\U.S. Robotics\U.S. Robotics Internet Call Notification\CallWaiting.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Gerysgarage\Malkillers\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us4.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.Vitacorp.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [3c1807pd] C:\WINDOWS\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [guarnset] C:\WINDOWS\system32\guarnset.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Tray Temperature] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Instant Update Reminder.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O4 - Global Startup: U.S. Robotics Internet Call Notification.lnk = C:\Program Files\U.S. Robotics\U.S. Robotics Internet Call Notification\CallWaiting.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.Vitacorp.net/
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v43/yacscom.cab
O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatterbox/download/appdl.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8395DA35-1EE7-43A0-8515-287490D4BA35} (StoreButton Class) - http://www.freedom.net/analyzer/franalyzer.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4270/mcfscan.cab
O16 - DPF: {F3D69634-67FF-4CA6-B39E-7DC11ED9676F} (VoiceRecCtrl Class) - http://www.instantaudio.com/activerecorder/SoundRecControl.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

You have a few things there that need removing...

===============

We'll need to unload (not uninstall) Intermute's SpySubtract, since it might interfere with other program(s) we might be using to 'clean' off your system.

===============

Run HiJackThis, click "Scan", then check(tick) the following, if present:


O2 - BHO: (no name) - {22B9A67D-E689-44B6-B775-0E8FE84B4F9B} - (no file)

O23 - Service: hiioeaf - Unknown owner - C:\WINDOWS\system32\hiioeaf.exe


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

files...

C:\WINDOWS\system32\hiioeaf.exe

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

-

Reboot.

===============

After rebooting, rescan with hijackthis and post back a new log. Let me know how everything goes.

0

Looking better. Good work on your part :).

Download the Pocket KillBox
Unzip the file to your desktop.
Run Pocket Killbox and paste the full file path of the below file in the box and click on Standard File Kill and End Explorer Shell While Killing File. Click on the button with the red circle and an X in the middle after you the file.

C:\WINDOWS\system32\guarnset.exe

Reboot afterwards if the file is successfully deleted.

If the file is not deleted, do not reboot yet. Run Pocket Killbox again and paste the full file path in the box and click on Delete on Reboot. Next click on the button with the red circle and an X in the middle. You will get a message saying "File with be deleted on next reboot, Process and Reboot now?" Click "Yes" to reboot.

0

Ran Pocket Killbox and received message that file did not appear to exist. Ran again as directed. After asking if I indeed wanted to reboot and I entered "Yes", the following two events occurred...

Message window...."Verifying files in registry entries plz wait"....

Message Window...."PendingFileRenameOperations Registry Data has been removed by external process."

0

Not sure what else we're looking for as there have been no further problems.
Here is the log you requested.

Logfile of HijackThis v1.99.1
Scan saved at 5:10:37 PM, on 6/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\windows\system\hpsysdrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\SYSTEM32\3cshtdwn.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\Gerysgarage\Malkillers\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us4.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.Vitacorp.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [3c1807pd] C:\WINDOWS\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [guarnset] C:\WINDOWS\system32\guarnset.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Tray Temperature] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Instant Update Reminder.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O4 - Global Startup: U.S. Robotics Internet Call Notification.lnk = C:\Program Files\U.S. Robotics\U.S. Robotics Internet Call Notification\CallWaiting.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.Vitacorp.net/
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v43/yacscom.cab
O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatterbox/download/appdl.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8395DA35-1EE7-43A0-8515-287490D4BA35} (StoreButton Class) - http://www.freedom.net/analyzer/franalyzer.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4270/mcfscan.cab
O16 - DPF: {F3D69634-67FF-4CA6-B39E-7DC11ED9676F} (VoiceRecCtrl Class) - http://www.instantaudio.com/activerecorder/SoundRecControl.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

0

You are still infected.

===============

We'll need to unload (not uninstall) Intermute's SpySubtract, since it might interfere with other program(s) we might be using to 'clean' off your system.

===============

Run HiJackThis, click "Scan", then check(tick) the following, if present:


O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [guarnset] C:\WINDOWS\system32\guarnset.exe
O4 - Global Startup: Instant Update Reminder.lnk = ?


Now, with all windows closed (including Internet Explorer) except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

files...

C:\WINDOWS\VCMnet11.exe
C:\WINDOWS\system32\guarnset.exe

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

-

Reboot.

===============

After rebooting, rescan with hijackthis and post back a new log. Let me know how everything goes.

0

HJT Revealed all three items. After running Fix checked 6the files were not found. After reboot runnning HJT provided the following log.

Thanks for your continued assistance.


Logfile of HijackThis v1.99.1
Scan saved at 8:20:51 PM, on 6/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\SYSTEM32\3cshtdwn.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\U.S. Robotics\U.S. Robotics Internet Call Notification\CallWaiting.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Gerysgarage\Malkillers\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us4.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.Vitacorp.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [3c1807pd] C:\WINDOWS\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Tray Temperature] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O4 - Global Startup: U.S. Robotics Internet Call Notification.lnk = C:\Program Files\U.S. Robotics\U.S. Robotics Internet Call Notification\CallWaiting.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.Vitacorp.net/
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v43/yacscom.cab
O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatterbox/download/appdl.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8395DA35-1EE7-43A0-8515-287490D4BA35} (StoreButton Class) - http://www.freedom.net/analyzer/franalyzer.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4270/mcfscan.cab
O16 - DPF: {F3D69634-67FF-4CA6-B39E-7DC11ED9676F} (VoiceRecCtrl Class) - http://www.instantaudio.com/activerecorder/SoundRecControl.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

0

HAdn't heard anything back since my last updated HJT log on the 16th of June. Does this mean we're through?
Thanks.
GD

0

Sorry. You must have got lost in the rush :D.

===============

We'll need to disable (not uninstall) Intermute's SpySubtract, since it might interfere with other program(s) we might be using to 'clean' off your system.

===============

Still in HiJackThis, click "Scan", then check(tick) the following, if present:


O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)


Now, with all windows closed (including Internet Explorer) except HiJackThis, click "Fix checked".

===============

That is all I can see now.

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