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Hey guys, i am very new to the world of viruses and spyware and malware and all the other crap circulating on the web. Its really overwhelming, just 3 days ago i found 3 programs in my control panel which i cant uninstall as it just takes me to a website (http://buckstoolbar.com/uninstall/OfferOptimizer.html) which doesnt work. These files are Offer Optimizer, Search Assiastant and Shopping Wizard. Ive been trying to get rid of it for 2 whole weeks. Ive d/l almost every spyware removal software recomended by forums, ive got cwshredder, hijackthis, aboutbuster, hsremove and killbox. I have noticed that my new computer has slowed down dramatically and im worried about my privacy. So please, if anybody can help, ill be so glad, iv been on hundreds of forums, but this one seems to have the nicest community of all, one which i want to be apart of.

Thanking you guys in advance

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Last Post by KPAX
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Heres my hjt log

Logfile of HijackThis v1.99.0
Scan saved at 16:02:10, on 06/06/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Stardock\THINKD~1\MULTIP~1\MULTIS~2.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\apidi32.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\WINDOWS\System32\CTSvcCDA.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Evidence Exterminator\erasrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
C:\WINDOWS\System32\WF2K.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\WService.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\vsnpstd.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\mfcqg32.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\DRIVERS\WtSrv.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Evidence Exterminator\eraser.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\MMTaskbar\MultiMon.exe
C:\Program Files\Azureus\Azureus.exe
C:\Program Files\Java\jre1.5.0_03\bin\javaw.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\MC\Desktop\HijackThis\HijackThis.exe

R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\MC\Application Data\Mozilla\Profiles\default\e831o8jb.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Class - {83FF5591-CD8F-9D60-2B05-852B04CC6AA3} - C:\WINDOWS\apinq32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WinFast Schedule] C:\Program Files\WinFast\WFTVFM\WFWIZ.exe
O4 - HKLM\..\Run: [WinFoxV2] C:\WINDOWS\System32\WF2K.EXE
O4 - HKLM\..\Run: [WinFast2KLoadDefault] rundll32.exe wf2kcpl.dll,DllLoadDefaultSettings
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WService] WService.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [mfcqg32.exe] C:\WINDOWS\system32\mfcqg32.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [00ERSRRRNKY] C:\Program Files\Evidence Exterminator\eraser.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\RunOnce: [00ERSRRRNKY] "C:\Program Files\Evidence Exterminator\erasrv.exe" remove
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: MultiMon Taskbar.lnk = C:\Program Files\MMTaskbar\MultiMon.exe
O4 - Global Startup: Ulead Photo Express Calendar Checker For My Custom Edition.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_03\bin\npjpi150_03.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: (HKLM)
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: CA ISafe - Computer Associates International, Inc. - C:\WINDOWS\System32\ZoneLabs\isafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.exe
O23 - Service: Crypkey License - Unknown - crypserv.exe (file missing)
O23 - Service: Eraser Service - Unknown - C:\Program Files\Evidence Exterminator\erasrv.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Stardock Multiplicity - Unknown - C:\PROGRA~1\Stardock\THINKD~1\MULTIP~1\MULTIS~2.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Webroot Spy Sweeper Engine - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WinTab Service - Tablet Driver - C:\WINDOWS\System32\DRIVERS\WtSrv.exe

Anyh help would be appreciated as i know it takes time for you guys to sort this out.

Thank you

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