Trojan I need Help

[mj1141]

I am not able to access my Internet Explorer. It will open try to access a web IP and then close.

I have McAfee VViruis 7.0 it tells me it has dectacted 5 Trojans

APIBD.DLL
IEON.DLL
JAVACO.DLL
JAVAMO.DLL
NETOL32.DLL

I have ran Spybot, Ad-Aware SE, and Spyware Doctor all of them find filles and delete them however once I rebot the problem is still there.

I am not able to access my File Search folder.

CAN ANYONE HELP!!!!!!!!

[DMR]

Please do the following:

1. Run at least two or three of the following online anti-virus/anti-spyware scans and let them fix what they can:

http://www.kaspersky.com/scanforvirus.html
http://housecall.trendmicro.com/
http://www.pandasoftware.com/active...n_principal.htm
http://www.ravantivirus.com/scan/
http://www.bitdefender.com/scan/licence.php

2. Download, install, and run the following (free) detection and removal tools (use each program's online update function before running them to make sure you have the most current updates installed).

After each utility completes its fixes, reboot before continuing on to the next utility; have the utilities fix all of the problematic/malicious items they find:

ewido Security Suite - http://www.ewido.net/en/download/
Microsoft Anti-Spyware beta - http://www.microsoft.com/downloads/...&displaylang=en

3. Reboot into safe mode (you get to the safe mode boot option by hitting the F8 key as your computer is starting up)

- Open Windows Explorer, and in the Folder Options->View settings under the Tools menu, select "show hidden files and folders", and uncheck "Hide protected operating system files" and "Hide extentions for known file types".

- For every user account listed under C:\Documents and Settings, delete the entire contents of these folders (but not the folders themselves):

Important: One of the normal steps in eliminating malicious programs is to entirely delete the contents of all Temp folders. Given that, if any data that you care about is living in those Temp folders, you need to move it to a safe location now, or it will be erased along with everything else!

1. Cookies
2. Local Settings\Temp
3. Local Settings\History
4. Local Settings\Temporary Internet Files

- Delete the entire content of your C:\Windows\Temp folder.

- Delete the entire content of your C:\Windows\Prefetch folder.

Note- If you get any messages concerning the deletion of system files such as desktop.ini or index.dat, just choose to delete those files; they'll be automatically regenerated by Windows if needed. Windows will allow you to delete the versions of those files which exist in sub-folders within the main Temp/Temorary folders, but might not let you delete the versions of those files that exist in the main Temp folders themselves; this is normal and OK.

- Empty your Recycle Bin.

- Reboot normally.

3. Download the (free) HijackThis utility:

http://www.stevewolfonline.com/Downloads/DMR/Spyware%20Tools/HJT/HijackThis.exe

Once downloaded, follow these instructions to install and run the program:

Create a folder outside of any Temp/Temporary folders for HJT and move it there now. A folder such such as C:\HijackThis or C:\Spyware Tools\HijackThis will do.

Run HijackThis, but do not have HJT fix anything yet; only have it scan your system! Once the scan is complete, the "Scan" button will turn into an option to "Save log...". Save the log in the folder you created for HiajckThis, open the log in Windows Notepad, and cut-n-paste the entire contents of the log here.

The log contents will tell us a lot about what "nasties" have crept into your system, and once we analyse the log we can tell you what to do from there.

[mj1141]

I am not able to access my Internet Explorer. It will open try to access a web IP and then close.

I have McAfee VViruis 7.0 it tells me it has dectacted 5 Trojans

APIBD.DLL
IEON.DLL
JAVACO.DLL
JAVAMO.DLL
NETOL32.DLL

I have ran Spybot, Ad-Aware SE, and Spyware Doctor all of them find filles and delete them however once I rebot the problem is still there.

I am not able to access my File Search folder.

CAN ANYONE HELP!!!!!!!!

Logfile of HijackThis v1.99.1
Scan saved at 11:36:04 AM, on 7/1/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\CACI\VPN Client\cvpnd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\PatchLink\Update Agent\GRAVITIXSERVICE.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Tally Systems Corp\TSCensus\bin\CClientSvc.exe
C:\Program Files\Tally Systems Corp\TSCensus\bin\CClient.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\Norton Password Manager\AcctMgr.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Documents and Settings\jmcdonald\Local Settings\Temporary Internet Files\Content.IE5\BL8DY4NA\HijackThis[1].exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Intel system tool] C:\WINDOWS\System32\hookdump.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: CACI, Inc. VPN Client.lnk = C:\Program Files\CACI\VPN Client\ipsecdialer.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: *.001-hq-pl01.caci.com (HKLM)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1097169285537
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = caci.com
O17 - HKLM\Software\..\Telephony: DomainName = caci.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{47A43E83-5EB7-4939-AFED-359C65F563ED}: Domain = csd.caci.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = caci.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = caci.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = caci.com
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\CACI\VPN Client\cvpnd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PatchLink Update - Patchlink Corporation - C:\Program Files\PatchLink\Update Agent\GRAVITIXSERVICE.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TSCensus Collection Client - Tally Systems Corp. - C:\Program Files\Tally Systems Corp\TSCensus\bin\CClientSvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

[DMR]

1.

I am not able to access my Internet Explorer...

I guess that would make it rather difficult to for you to follow the instructions I posted, eh? Sorry about that- I'm often juggling a few different threads at the same time and sometimes get my responses confuzzled. :o

2. Your inability to get online or to use Windows Explorer properly is going to make this a bit difficult. I'll need to see what info I can find on the infected files you listed and what removal options I can come up with.

In the mean time, can you tell us the actual names of the trojans (not just the names of the infected files) that McAfee says you're infected with? If you can also tell us the locaitons/folders in which the infected files are found, that would help as well.

3. Run HijackThis again and have it fix:

R3 - Default URLSearchHook is missing
O4 - HKCU\..\Run: [Intel system tool] C:\WINDOWS\System32\hookdump.exe

4. If you can use Windows Explorer at all, open it and in the Folder Options->View settings under the Tools menu, select "show hidden files and folders", and uncheck "Hide protected operating system files" and "Hide extentions for known file types".

Navigate to the C:\WINDOWS\System32\hookdump.exe file, delete it, and Empty your Recycle Bin.

[mj1141]

DMR, Thank you for all of your help I have been able to access the web and download severl helps.

I did not write down the name of the virus I had. I was able to load SystemWorks on my laptop and delete the virus.

However I believe I still have a hijack that keeps loading. Once the computer boots up it places a blank grey web page over my desktop icons I can still see my icons and use them. But it covers my desktop picture.

[DMR]

Run HijackThis again and post a new log. The log might gives some clues regarding the "grey page" problem.

[mj1141]

PLEASE HELP.....

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\CACI\VPN Client\cvpnd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\lotus\notes\ntmulti.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\PatchLink\Update Agent\GRAVITIXSERVICE.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Tally Systems Corp\TSCensus\bin\CClientSvc.exe
C:\Program Files\Tally Systems Corp\TSCensus\bin\CClient.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\Norton Password Manager\AcctMgr.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\iolo\System Mechanic 5 Professional\PopupStopper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\SPAMEX~1\OESPAM~1.EXE
C:\Program Files\Oemji\Toolbar\PopupBlocker\OemjiPopupBlocker.exe
C:\Documents and Settings\jmcdonald\Local Settings\Temporary Internet Files\Content.IE5\D2JUEZ7J\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.oemji.com/side_search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.oemji.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.oemji.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.oemji.com/side_search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.oemji.com/side_search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PBlockadeHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\Oemji\Toolbar\PopupBlocker\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: OemjiSearchPlus - {D240DC29-C093-4388-B71F-A7103C796B0C} - C:\Program Files\Oemji\OemjiSearchPlus\OemjiPls.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Oemji - {804DB5C7-31E6-4885-850A-F1941B58A4C7} - C:\Program Files\Oemji\Toolbar\OemjiSrc.dll
O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [SpamExtract] C:\PROGRA~1\SPAMEX~1\oeSpamExtractLdr.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\Program Files\iolo\System Mechanic 5 Professional\PopupStopper.exe"
O4 - Global Startup: CACI, Inc. VPN Client.lnk = C:\Program Files\CACI\VPN Client\ipsecdialer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: *.001-hq-pl01.caci.com (HKLM)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kavwebscan_unicode.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1097169285537
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spamextract.com/sx/SpEx2.102995pur_opt/SpamExtractWebInstall.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = caci.com
O17 - HKLM\Software\..\Telephony: DomainName = caci.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{47A43E83-5EB7-4939-AFED-359C65F563ED}: Domain = csd.caci.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = caci.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = caci.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = caci.com
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\CACI\VPN Client\cvpnd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PatchLink Update - Patchlink Corporation - C:\Program Files\PatchLink\Update Agent\GRAVITIXSERVICE.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TSCensus Collection Client - Tally Systems Corp. - C:\Program Files\Tally Systems Corp\TSCensus\bin\CClientSvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

[crunchie]

Smitfraud bat
Download the file I have attached by right clicking on it and selecting 'Save As.' Save, then unzip it to your desktop.
Reboot into Safe Mode and double click RunThis.Bat. It will do a good cleanup on this.
Reboot normally then please post a new HJT log.

[mj1141]

I ran the zip file you sent me however I still have a grey screen that covers my desktop wallpaper. I am able to see and use my desktop icons.

If I right click = Properties the address is (file://c:\windows\sreen.html)

I have deleted this file and it still shows up at bootup.
I am not able to change my wallpaper iether.

[mj1141]

ThANK YOU THANK YOU TAHNK YOU!!!!!!!

i WANTED TO THINK YOU BOTH FOR ALL OF YOUR HELP.

I WAS ABEL TO RUN THE .BAT FILE YOU SENT AND IT HAS DELETED THE FILE THAT WAS GIVING ME SUCH A HARD TIME.
YOU GUYS ARE GREAT.......

[crunchie]

Please post another hijackthis log as there may still be more to delete :).

[mj1141]

Logfile of HijackThis v1.99.1
Scan saved at 8:15:40 AM, on 7/5/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\CACI\VPN Client\cvpnd.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\lotus\notes\ntmulti.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\PatchLink\Update Agent\GRAVITIXSERVICE.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Tally Systems Corp\TSCensus\bin\CClientSvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Tally Systems Corp\TSCensus\bin\CClient.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SPAMEX~1\oeSpamExtractLdr.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
C:\Program Files\Norton Password Manager\AcctMgr.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\WISPTIS.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\jmcdonald\Local Settings\Temporary Internet Files\Content.IE5\STYZWTU5\HijackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SpamExtract] C:\PROGRA~1\SPAMEX~1\oeSpamExtractLdr.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [D-Link AirPlus Xtreme G] C:\Program Files\D-Link\AirPlus Xtreme G\AirPlusCFG.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: CACI, Inc. VPN Client.lnk = C:\Program Files\CACI\VPN Client\ipsecdialer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: *.001-hq-pl01.caci.com (HKLM)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kavwebscan_unicode.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1097169285537
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spamextract.com/sx/SpEx2.102995pur_opt/SpamExtractWebInstall.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = caci.com
O17 - HKLM\Software\..\Telephony: DomainName = caci.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{47A43E83-5EB7-4939-AFED-359C65F563ED}: Domain = csd.caci.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = caci.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = caci.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = caci.com
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\CACI\VPN Client\cvpnd.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PatchLink Update - Patchlink Corporation - C:\Program Files\PatchLink\Update Agent\GRAVITIXSERVICE.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TSCensus Collection Client - Tally Systems Corp. - C:\Program Files\Tally Systems Corp\TSCensus\bin\CClientSvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

[crunchie]

Just this one;

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

Put hijackthis in a permanent folder first though :).