My wife's computer will not reboot when the restart option is selected. She's running XP Pro SP 3.
I've checked out the Roxio CD creation issue and she doesn't use it - same with advanced power issues.
The computer does stop because you can see the Windows Shutting Down message but after the screen goes blank, the computer doesn't start back up. You have to power the computer down manually with the power button or switch and do a cold boot to get it back up.
Any help appreciated.