0

OK... I saw that other people have also had Lop problems. I tried to uninstall yahoo toolbar... can't. I installed spysweeper... but the virus is stronger. Spy sweeper had quarantined it... but when I again tried to remove the Yahoo toolbar... it apparently shut down spy sweeper.

What do i do now?

(thanks for your help)

2
Contributors
1
Reply
2
Views
11 Years
Discussion Span
Last Post by DMR
0

Hi JenEWoman, welcome to DaniWeb :)


The way your post is worded, it sounds like you're associating the LOP infection with the installation of the Yahoo toolbar. Just to clarify: the Yahoo toolbar does not infect you with LOP.


1) Please do the following so that we can get a better idea of just what is going on:

Download the (free) HijackThis utility:

http://www.stevewolfonline.com/Downloads/DMR/Spyware%20Tools/HJT/HijackThis.exe

Once downloaded, follow these instructions to install and run the program:

Create a folder outside of any Temp/Temporary folders for HJT and move it there now. A folder such such as C:\HijackThis or C:\Spyware Tools\HijackThis will do.

Run HijackThis, but do not have HJT fix anything yet; only have it scan your system! Once the scan is complete, the "Scan" button will turn into an option to "Save log...".
Save the log in the folder you created for HijackThis; the saved file will be named "hijackthis.log". Open the log file with Windows Notepad, and cut-n-paste the entire contents of the Notepad file here.

The log contents will tell us a lot about what "nasties" have crept into your system, and once we analyse the log we can tell you what to do from there.

This topic has been dead for over six months. Start a new discussion instead.
Have something to contribute to this discussion? Please be thoughtful, detailed and courteous, and be sure to adhere to our posting rules.