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http://oca.microsoft.com/en/response.aspx?SGD=ac609c30-ac4c-4172-954d-5ab6f8a46deb&SID=1776
I followed the instructions and at the end of the scan, the scanner said "Four viruses could not be removed", which happen to be the viruses stated in the error report. I also used ewido, but it didn't work either, and I got the same exact error report a week later...any help on removing these stubborn viruses? They keep on making my computer rebooting by itself...I used to think it was some sort of driver error, but apparently not. Thanks in advance for help! :mrgreen:
My HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 12:44:04 PM, on 1/7/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\gearsec.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
c:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\VTTimer.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
c:\progra~1\intern~1\iexplore.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\PROGRA~1\MOZILL~1\plugins\GetFlash.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

O2 - BHO: (no name) - {CF01F45C-2880-9D1E-3BEE-9125943046EF} - C:\DOCUME~1\Owner\APPLIC~1\POPBOO~1\Eq live.exe
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [EACH LOG] C:\DOCUME~1\Owner\APPLIC~1\SHIMLE~1\partskip.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/download/scanner/en-us/wlscbase3401.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: MsgPlusLoader.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

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Last Post by WatermelonX
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Altough it costs money, I'd reccomend buying Norton Interent Security

1) it's bundled with Norton Anti-virus, which is one of the better scanners on the market. Ive used Norton for many years now, and its caught every virus ive had, and in almost every case, deleted automatically. In the 1 case where it didnt, it showed me the location of the virus, and then I just had to delete manually

hope this helps

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cancel that, I just looked and see that ya already have it

my bad

question tho,, are ya ever getting the blue screen of death?

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cancel that, I just looked and see that ya already have it

my bad

question tho,, are ya ever getting the blue screen of death?

Nope. I never get the BSOD, just random restarts.

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several things then,,

first off, did it say where the files were located? If so, thats amazing. I'd try safe mode and attempt to delete them.

if it didnt say where theyre located, i better leave the issue to someone who knows more about hijackthis...

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Nope, the scanners didn't state where the viruses were located. I wish they did though..these viruses are getting extremely frustrating.

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