Hi guys, I have been looking for help to able to run my pc properly in the last 2 days, I hope you will be able to help me out with my problem.
I cannot open any of the programs in my pc, there is a spyware in it.
1. On my desktop its says "Your system is infected with spyware. Windows recommends you to use a spyware removal tool to prevent loss of important data and increase system performance." I guess this is the message the goddamn virus put on my desktop.
2. I can open internet explorer but thats about all I can open. I cannot even open the control panel. When I click on it, I just get nothing. Same goes with destop properties. I cannot even change my wallpaper because when I click properties, again I get nothing.
When I click on a program, for example I want to open I tunes, I click on it and I get the standart message " windows cannot open this program. whgat do you want to do?"
then it gives you the two options of
"-find the appropriate program from the web
-choose the program from the list"
(I translated from Turkish so the actual wording may be a little different but you know how the mssage goes, its the standart one)
but this doesnt mean the program isnt there. It is there but it just gives me that message all the time.
and I know it wont open because the program icon has no pictures on it. even If I go to start - programs and then want to open any programs, the program ıcons has no pictures. Even system restore, cleanup etc...
3. this example might help you out understand a little bit more.
if I click on windows media player, it gives me the same message again. however If I go on a music file right click on it and then go to open program with windows media player, I CAN OPEN THE FILE!! but I cannot open all programs like this..
I tried to start my pc using safe mode and I did but the programs still did not open, again they had no pictures on the icons and I couldnt use my adaware etc...
pls help me out here, I dont want to format my pc unless I have to. I can give you more info if needed. thanks a lot. :cry: