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Hello,I have a small problem,when i start up my computer this error appears: (the error is in dutch but i will try to translate is as good as i can in english)"There has been detected a fault while loading w13a339b.ddl, cannot find the given up module"I do not have the time to search the whole site (he is so freaking large!) if anyone has had the same problem or if someone can give me an direction were i need to search for answers I will be very delighted!Anyway thnx for the help Abbyss!!!!!!

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Contributors
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15
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11 Years
Discussion Span
Last Post by DMR
1

Hello Abbyss, welcome to DaniWeb. My name is Justin and I will be helping you with your computer today. I will be helping clean all the maleware and spyware problems associated with your computer. Throughout my fix if you have any questions on the programs I am having you use don't be afraid to ask me.

* Click here to download HJTsetup.exe

  • Save HJTsetup.exe to your desktop.
  • Doubleclick on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
Votes + Comments
Thanks for picking up some of the slack around here :)
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Here you go :)Logfile of HijackThis v1.99.1Scan saved at 16:22:55, on 26-5-2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\System32\SCardSvr.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeD:\Norman\Firewall\NPFSVICE.EXED:\Norman\bin\ZANDA.EXEC:\WINDOWS\System32\nvsvc32.exeC:\Program Files\Analog Devices\SoundMAX\SMAgent.exeD:\Program Files\Allerlei programma's\Alcohol\Alcohol 120\StarWind\StarWindService.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\wdfmgr.exeC:\WINDOWS\System32\UAService7.exeD:\Norman\bin\NJEEVES.EXED:\NORMAN\Nvc\BIN\nvcoas.exeD:\NORMAN\Nvc\BIN\nipsvc.exeD:\NORMAN\Nvc\BIN\NVCSCHED.EXEC:\WINDOWS\vsnpstd.exeD:\Norman\bin\ZLH.EXEC:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exeC:\Program Files\Analog Devices\SoundMAX\Smax4.exeC:\WINDOWS\Anvshell.exeD:\Norman\Nvc\BIN\NIP.EXED:\Norman\Nvc\bin\cclaw.exeD:\Program Files\MsgPlus.exeC:\Program Files\Java\jre1.5.0_06\bin\jusched.exeD:\Program Files\Allerlei programma's\Daemon Tools\daemon.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Messenger\msmsgs.exeD:\Norman\Firewall\NPFMSG.EXEC:\Program Files\Wireless\Client Manager\CMags.EXEC:\WINDOWS\System32\svchost.exeC:\Program Files\MSN Messenger\msnmsgr.exeD:\Steam\steam.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Internet Explorer\iexplore.exeD:\Hijack\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.htmlR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.htmlR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.htmlR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.htmlR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.htmlR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO2 - BHO: CoTGT_BHO Class - {C333CF63-767F-4831-94AC-E683D962C63C} - (no file)O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exeO4 - HKLM\..\Run: [Norman ZANDA] D:\Norman\bin\ZLH.EXE /LOAD /SPLASHO4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exeO4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /trayO4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG.EXE -offO4 - HKLM\..\Run: [Anvshell] C:\WINDOWS\Anvshell.exeO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [nwiz] nwiz.exe /installO4 - HKLM\..\Run: [MessengerPlus3] "D:\Program Files\MsgPlus.exe"O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exeO4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exeO4 - HKLM\..\Run: [DAEMON Tools] "D:\Program Files\Allerlei programma's\Daemon Tools\daemon.exe" -lang 1033O4 - HKLM\..\Run: [w13a339b.dll] RUNDLL32.EXE w13a339b.dll,I2 0010562d013a339bO4 - HKLM\..\Run: [SysTray] C:\Program Files\rxegxhn.exeO4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MSN Messenger\MsgPlus.exe" /WinStartO4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /backgroundO4 - HKCU\..\Run: [shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"O4 - HKCU\..\Run: [Windows installer] C:\winstall.exeO4 - Global Startup: NPF Messenger.lnk = ?O4 - Global Startup: Wireless Client Manager.lnk = ?O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {003FADA5-8FEE-11D6-AFB7-0004768F6183} (CryptoRSA Control) - https://www.p3.postbank.nl/sesam/CAX.cabO16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cabO16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cabO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cabO16 - DPF: {3B623D23-2757-4881-A01E-D560EBCA5307} (VacPro.olanda_ver10) - http://advnt01.com/dialer/olanda_ver10.CABO16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cabO16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1103361471936O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1146737609859O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cabO16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://cache.hyves.nl/statics/Aurigma/ImageUploader.cabO16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cabO16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cabO16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/7/532/6712/6c5b0a1ae398e3/player.virtools.com/downloads/player/Install2.5/Installer.exeO16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://www.azebar.com/1/sux.cabO16 - DPF: {DEB21AD3-FDA4-42F6-B57D-EE696A675EE8} (IPSUploader Control) - http://as.photoprintit.de/ips-opdata/74914090/activex/IPSUploader.cabO16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cabO18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)O20 - Winlogon Notify: Installer - C:\WINDOWS\system32\nqrseng.dll (file missing)O20 - Winlogon Notify: xdudtt - C:\WINDOWS\SYSTEM32\xdudtt.dllO23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\TGF1IEphY29icw\command.exe (file missing)O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - D:\NORMAN\Nvc\BIN\nipsvc.exeO23 - Service: Norman NJeeves - Unknown owner - D:\Norman\bin\NJEEVES.EXEO23 - Service: Norman Type-R - Unknown owner - D:\Norman\Firewall\NPFSVICE.EXEO23 - Service: Norman ZANDA - Unknown owner - D:\Norman\bin\ZANDA.EXEO23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - D:\NORMAN\Nvc\BIN\nvcoas.exeO23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - D:\NORMAN\Nvc\BIN\NVCSCHED.EXEO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exeO23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exeO23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - D:\Program Files\Allerlei programma's\Alcohol\Alcohol 120\StarWind\StarWindService.exeO23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\System32\UAService7.exe

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I can't read it. Please do a Scan and Save log file copy contents from the notepad directly on to here . Thank you.

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I can't read it. Please do a Scan and Save log file copy contents from the notepad directly on to here . Thank you.

Logfile of HijackThis v1.99.1Scan saved at 10:29:15, on 27-5-2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\System32\SCardSvr.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeD:\Norman\Firewall\NPFSVICE.EXED:\Norman\bin\ZANDA.EXEC:\WINDOWS\System32\nvsvc32.exeC:\Program Files\Analog Devices\SoundMAX\SMAgent.exeD:\Program Files\Allerlei programma's\Alcohol\Alcohol 120\StarWind\StarWindService.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\wdfmgr.exeC:\WINDOWS\System32\UAService7.exeD:\Norman\bin\NJEEVES.EXED:\NORMAN\Nvc\BIN\nvcoas.exeD:\NORMAN\Nvc\BIN\nipsvc.exeD:\NORMAN\Nvc\BIN\NVCSCHED.EXEC:\WINDOWS\vsnpstd.exeD:\Norman\bin\ZLH.EXEC:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exeC:\Program Files\Analog Devices\SoundMAX\Smax4.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Anvshell.exeD:\Norman\Nvc\BIN\NIP.EXED:\Norman\Nvc\bin\cclaw.exeD:\Program Files\MsgPlus.exeC:\Program Files\Java\jre1.5.0_06\bin\jusched.exeD:\Program Files\Allerlei programma's\Daemon Tools\daemon.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Messenger\msmsgs.exeD:\Norman\Firewall\NPFMSG.EXEC:\Program Files\Wireless\Client Manager\CMags.EXEC:\Program Files\MSN Messenger\msnmsgr.exeC:\Program Files\Internet Explorer\iexplore.exeD:\Hijack\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.htmlR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.htmlR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.htmlR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.htmlR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.htmlR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO2 - BHO: CoTGT_BHO Class - {C333CF63-767F-4831-94AC-E683D962C63C} - (no file)O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exeO4 - HKLM\..\Run: [Norman ZANDA] D:\Norman\bin\ZLH.EXE /LOAD /SPLASHO4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exeO4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /trayO4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG.EXE -offO4 - HKLM\..\Run: [Anvshell] C:\WINDOWS\Anvshell.exeO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [nwiz] nwiz.exe /installO4 - HKLM\..\Run: [MessengerPlus3] "D:\Program Files\MsgPlus.exe"O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exeO4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exeO4 - HKLM\..\Run: [DAEMON Tools] "D:\Program Files\Allerlei programma's\Daemon Tools\daemon.exe" -lang 1033O4 - HKLM\..\Run: [w13a339b.dll] RUNDLL32.EXE w13a339b.dll,I2 0010562d013a339bO4 - HKLM\..\Run: [SysTray] C:\Program Files\rxegxhn.exeO4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MSN Messenger\MsgPlus.exe" /WinStartO4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /backgroundO4 - HKCU\..\Run: [shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"O4 - HKCU\..\Run: [Windows installer] C:\winstall.exeO4 - Global Startup: NPF Messenger.lnk = ?O4 - Global Startup: Wireless Client Manager.lnk = ?O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dllO9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {003FADA5-8FEE-11D6-AFB7-0004768F6183} (CryptoRSA Control) - https://www.p3.postbank.nl/sesam/CAX.cabO16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cabO16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cabO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cabO16 - DPF: {3B623D23-2757-4881-A01E-D560EBCA5307} (VacPro.olanda_ver10) - http://advnt01.com/dialer/olanda_ver10.CABO16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cabO16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1103361471936O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1146737609859O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cabO16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://cache.hyves.nl/statics/Aurigma/ImageUploader.cabO16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cabO16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cabO16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/7/532/6712/6c5b0a1ae398e3/player.virtools.com/downloads/player/Install2.5/Installer.exeO16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://www.azebar.com/1/sux.cabO16 - DPF: {DEB21AD3-FDA4-42F6-B57D-EE696A675EE8} (IPSUploader Control) - http://as.photoprintit.de/ips-opdata/74914090/activex/IPSUploader.cabO16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cabO18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)O20 - Winlogon Notify: Installer - C:\WINDOWS\system32\nqrseng.dll (file missing)O20 - Winlogon Notify: xdudtt - C:\WINDOWS\SYSTEM32\xdudtt.dllO23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\TGF1IEphY29icw\command.exe (file missing)O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - D:\NORMAN\Nvc\BIN\nipsvc.exeO23 - Service: Norman NJeeves - Unknown owner - D:\Norman\bin\NJEEVES.EXEO23 - Service: Norman Type-R - Unknown owner - D:\Norman\Firewall\NPFSVICE.EXEO23 - Service: Norman ZANDA - Unknown owner - D:\Norman\bin\ZANDA.EXEO23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - D:\NORMAN\Nvc\BIN\nvcoas.exeO23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - D:\NORMAN\Nvc\BIN\NVCSCHED.EXEO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exeO23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exeO23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - D:\Program Files\Allerlei programma's\Alcohol\Alcohol 120\StarWind\StarWindService.exeO23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\System32\UAService7.exeCan you see it now ? Weerd anyway :S

0

Logfile of HijackThis v1.99.1
Scan saved at 10:29:15, on 27-5-2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
D:\Norman\Firewall\NPFSVICE.EXE
D:\Norman\bin\ZANDA.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
D:\Program Files\Allerlei programma's\Alcohol\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\UAService7.exe
D:\Norman\bin\NJEEVES.EXE
D:\NORMAN\Nvc\BIN\nvcoas.exe
D:\NORMAN\Nvc\BIN\nipsvc.exe
D:\NORMAN\Nvc\BIN\NVCSCHED.EXE
C:\WINDOWS\vsnpstd.exe
D:\Norman\bin\ZLH.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Anvshell.exe
D:\Norman\Nvc\BIN\NIP.EXE
D:\Norman\Nvc\bin\cclaw.exe
D:\Program Files\MsgPlus.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
D:\Program Files\Allerlei programma's\Daemon Tools\daemon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
D:\Norman\Firewall\NPFMSG.EXE
C:\Program Files\Wireless\Client Manager\CMags.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Hijack\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CoTGT_BHO Class - {C333CF63-767F-4831-94AC-E683D962C63C} - (no file)
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [Norman ZANDA] D:\Norman\bin\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG.EXE -off
O4 - HKLM\..\Run: [Anvshell] C:\WINDOWS\Anvshell.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [MessengerPlus3] "D:\Program Files\MsgPlus.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [DAEMON Tools] "D:\Program Files\Allerlei programma's\Daemon Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [w13a339b.dll] RUNDLL32.EXE w13a339b.dll,I2 0010562d013a339b
O4 - HKLM\..\Run: [SysTray] C:\Program Files\rxegxhn.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MSN Messenger\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - Global Startup: NPF Messenger.lnk = ?
O4 - Global Startup: Wireless Client Manager.lnk = ?
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {003FADA5-8FEE-11D6-AFB7-0004768F6183} (CryptoRSA Control) - https://www.p3.postbank.nl/sesam/CAX.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {3B623D23-2757-4881-A01E-D560EBCA5307} (VacPro.olanda_ver10) - http://advnt01.com/dialer/olanda_ver10.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1103361471936
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1146737609859
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://cache.hyves.nl/statics/Aurigma/ImageUploader.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/7/532/6712/6c5b0a1ae398e3/player.virtools.com/downloads/player/Install2.5/Installer.exe
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://www.azebar.com/1/sux.cab
O16 - DPF: {DEB21AD3-FDA4-42F6-B57D-EE696A675EE8} (IPSUploader Control) - http://as.photoprintit.de/ips-opdata/74914090/activex/IPSUploader.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: Installer - C:\WINDOWS\system32\nqrseng.dll (file missing)
O20 - Winlogon Notify: xdudtt - C:\WINDOWS\SYSTEM32\xdudtt.dll
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\TGF1IEphY29icw\command.exe (file missing)
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - D:\NORMAN\Nvc\BIN\nipsvc.exe
O23 - Service: Norman NJeeves - Unknown owner - D:\Norman\bin\NJEEVES.EXE
O23 - Service: Norman Type-R - Unknown owner - D:\Norman\Firewall\NPFSVICE.EXE
O23 - Service: Norman ZANDA - Unknown owner - D:\Norman\bin\ZANDA.EXE
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - D:\NORMAN\Nvc\BIN\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - D:\NORMAN\Nvc\BIN\NVCSCHED.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - D:\Program Files\Allerlei programma's\Alcohol\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\System32\UAService7.exe

0

Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.
Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.
Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

0

SmitFraudFix v2.50
Scan done at 8:21:53,64, di 30-05-2006
Run from D:\Hijack\SmitfraudFix
OS: Microsoft Windows XP [versie 5.1.2600] - Windows_NT
Fix ran in normal mode
»»»»»»»»»»»»»»»»»»»»»»»» C:\

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Bram\Application Data

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Bram\FAVORI~1

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="Mijn huidige introductiepagina"

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection

»»»»»»»»»»»»»»»»»»»»»»»» End

0

Welcome,
Please follow the instructions provided, you may want to print out these instructions and use them as a reference.

Please download ewido anti-malware it is a free version of the program.

  1. Install ewido anti-malware
  2. When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  3. Launch ewido, there should be an icon on your desktop, double-click it.
  4. The program will now open to the main screen.
  5. When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  6. You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  7. The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display ("Update successful")

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Once the updates are installed do the following:

  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • You will be prompted to clean the first infection.
  • Select "Perform action on all infections", then proceed.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.

Close ewido anti-malware.

0

Welcome,
Please follow the instructions provided, you may want to print out these instructions and use them as a reference.

Please download ewido anti-malware it is a free version of the program.

  1. Install ewido anti-malware
  2. When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  3. Launch ewido, there should be an icon on your desktop, double-click it.
  4. The program will now open to the main screen.
  5. When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  6. You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update.
    • Then click on Start Update.
  7. The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display ("Update successful")

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Once the updates are installed do the following:

  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • You will be prompted to clean the first infection.
  • Select "Perform action on all infections", then proceed.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.

Close ewido anti-malware.

It's not working because every time I do the scan the computer crashes, I get the blue windows screen with the information: PAGE_FAULT_IN_NON_PAGE_AREA, so i cannot complete the scan. He crashes every time the scanner has found 3 problems and just a few secnds after Ihave been prompted to clean the first infection.

0

Try performing Burton's procedures while booted in Safe Mode instead of while Windows is running in normal mode. To boot into Safe Mode, restart the computer and:

  • Start tapping the F8 key just as the computer begins to boot. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.
0

Try performing Burton's procedures while booted in Safe Mode instead of while Windows is running in normal mode. To boot into Safe Mode, restart the computer and:

  • Start tapping the F8 key just as the computer begins to boot. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.

people I have already solved my problem.....guess how......???!!! Just to do a (i don't know the exact word but you will understand) an systemrecoverpoint of windows! LOL ROFL LMAO ROFL LOL Anyway thnx for the help C ya Ltr

0

Glad you had a clean Restore Point to go back to. :)
Be careful though- the System Restore may have "undone" the noticeable effects that the malware made to your system, but given that you had at least three separate infections (one of which was/is a password stealer and keylogger, by the way), and the fact that a Restore does not delete the actual infected files you downloaded, it's quite likely that you still have infected components on your computer.

This topic has been dead for over six months. Start a new discussion instead.
Have something to contribute to this discussion? Please be thoughtful, detailed and courteous, and be sure to adhere to our posting rules.