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Hi .. my IE has been taken over by 'About:blank' which is trying to direct me towards purchasing dodgy spyware, ie; Pest Trap, Malware Wipe, Brave Sentry, and others. My Spybot programme keeps picking up something called 'Zlob:Downloader' and can not fix it?

I have been surfing the web for solutions and have come across many, varied suggestions; most of these suggest dowloading something called 'HijackThis' and posting the results on a forum such as this. I have come accross a similar plea for help in this forum, but it was posted in 2004, so I am not sure if the solutions posted, in response, are still valid?

Can anyone help?

Thanks .. Dan

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Last Post by crunchie
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Please download the trial version of Ewido anti-malware here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Do NOT run a scan yet.
Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.com/support/safemode.shtml

Once in Safe Mode, please run Ewido, and do a full scan. During the scan it will prompt you to clean files, click OK.

Save the logfile from the scan. Restart your computer in normal mode and please post the log from the Ewido scan.

==

Download HijackThis self-extracting zip version from here. Once downloaded, double click on the file & it will install into it's own, permanent folder.
Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where to save it. Save it to desktop where it is easy to access. Open the log file and copy the entire contents of the file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is necessary for the running of your system.

==

Make sure if you do not use that link for hijackthis that you unzip it into a permanent folder as I will not go any further until it is :).

0

Thanks Crunchie!! .. I have followed your instructions .. took a little while for the Ewido scan. Here is the Ewido report:

==
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------
+ Created on: 13:12:43, 29/05/2006
+ Report-Checksum: C12C6FF2
+ Scan result:
HKLM\SOFTWARE\Classes\CLSID\{5929CD6E-2062-44a4-B2C5-2C7E78FBAB38} -> Adware.Generic : Cleaned with backup
C:\Documents and Settings\Dan\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\omfg.class-28e0253d-32a8eab6.class -> Downloader.OpenStream.y : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@112.2o7[2].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@247realmedia[1].txt -> TrackingCookie.247realmedia : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@2o7[2].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@ad.adition[2].txt -> TrackingCookie.Adition : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@ad.yieldmanager[1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@adjuggler[2].txt -> TrackingCookie.Adjuggler : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@adopt.euroclick[2].txt -> TrackingCookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@adopt.specificclick[1].txt -> TrackingCookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@adrevolver[1].txt -> TrackingCookie.Adrevolver : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@ads.addynamix[2].txt -> TrackingCookie.Addynamix : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@ads.pointroll[2].txt -> TrackingCookie.Pointroll : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@ads.realcastmedia[1].txt -> TrackingCookie.Realcastmedia : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@adtech[2].txt -> TrackingCookie.Adtech : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@as-eu.falkag[1].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@as-us.falkag[1].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@as1.falkag[2].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@bs.serving-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@cbs.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@centrport[1].txt -> TrackingCookie.Centrport : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@clickbank[1].txt -> TrackingCookie.Clickbank : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@clickthrough.wegcash[2].txt -> TrackingCookie.Wegcash : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@com[1].txt -> TrackingCookie.Com : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@count.xhit[2].txt -> TrackingCookie.Xhit : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@cs.sexcounter[2].txt -> TrackingCookie.Sexcounter : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@cz11.clickzs[2].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@cz3.clickzs[2].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@cz4.clickzs[1].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@cz5.clickzs[1].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@cz6.clickzs[1].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@cz7.clickzs[1].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@cz8.clickzs[2].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@cz9.clickzs[2].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@data1.perf.overture[1].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@edge.ru4[1].txt -> TrackingCookie.Ru4 : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@estat[1].txt -> TrackingCookie.Estat : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@etronics.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@free.wegcash[1].txt -> TrackingCookie.Wegcash : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@h.starware[2].txt -> TrackingCookie.Starware : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@hotlog[1].txt -> TrackingCookie.Hotlog : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@image.masterstats[1].txt -> TrackingCookie.Masterstats : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@ivwbox[2].txt -> TrackingCookie.Ivwbox : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@macromedia.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@metacafe.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@microsofteup.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@microsoftuk.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@msninvite.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@ostg.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@overture[1].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@partygaming.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@paycounter[1].txt -> TrackingCookie.Paycounter : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@perf.overture[1].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@powellsbooks.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@pro-market[1].txt -> TrackingCookie.Pro-market : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@qksrv[1].txt -> TrackingCookie.Qksrv : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@reduxads.valuead[2].txt -> TrackingCookie.Valuead : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@revenue[1].txt -> TrackingCookie.Revenue : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@rotator.adjuggler[2].txt -> TrackingCookie.Adjuggler : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@sel.as-us.falkag[2].txt -> TrackingCookie.Falkag : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@server.iad.liveperson[2].txt -> TrackingCookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@spylog[1].txt -> TrackingCookie.Spylog : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@stat.onestat[2].txt -> TrackingCookie.Onestat : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@statcounter[2].txt -> TrackingCookie.Statcounter : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@tracking.g3x[2].txt -> TrackingCookie.G3x : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@tradedoubler[2].txt -> TrackingCookie.Tradedoubler : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@trafficmp[2].txt -> TrackingCookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@trafic[1].txt -> TrackingCookie.Trafic : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@tribalfusion[2].txt -> TrackingCookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@try.starware[1].txt -> TrackingCookie.Starware : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@vip.clickzs[1].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@web-stat[2].txt -> TrackingCookie.Web-stat : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@web4.realtracker[2].txt -> TrackingCookie.Realtracker : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@weborama[1].txt -> TrackingCookie.Weborama : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@www.burstbeacon[2].txt -> TrackingCookie.Burstbeacon : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@www.myaffiliateprogram[2].txt -> TrackingCookie.Myaffiliateprogram : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@xxxcounter[2].txt -> TrackingCookie.Xxxcounter : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@yadro[2].txt -> TrackingCookie.Yadro : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@z1.adserver[1].txt -> TrackingCookie.Adserver : Cleaned with backup
C:\Documents and Settings\Dan\Cookies\dan@zedo[2].txt -> TrackingCookie.Zedo : Cleaned with backup
C:\Documents and Settings\Dan\Local Settings\Temp\Cookies\dan@2o7[2].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Dan\Local Settings\Temp\Cookies\dan@ad.yieldmanager[2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Dan\Local Settings\Temp\Cookies\dan@adbrite[1].txt -> TrackingCookie.Adbrite : Cleaned with backup
C:\Documents and Settings\Dan\Local Settings\Temp\Cookies\dan@adrevolver[1].txt -> TrackingCookie.Adrevolver : Cleaned with backup
C:\Documents and Settings\Dan\Local Settings\Temp\Cookies\dan@ads1.revenue[1].txt -> TrackingCookie.Revenue : Cleaned with backup
C:\Documents and Settings\Dan\Local Settings\Temp\Cookies\dan@casalemedia[1].txt -> TrackingCookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\Dan\Local Settings\Temp\Cookies\dan@cz7.clickzs[2].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Dan\Local Settings\Temp\Cookies\dan@revenue[2].txt -> TrackingCookie.Revenue : Cleaned with backup
C:\Documents and Settings\Dan\Local Settings\Temp\Cookies\dan@stats.adbrite[1].txt -> TrackingCookie.Adbrite : Cleaned with backup
C:\Documents and Settings\Dan\Local Settings\Temp\Cookies\dan@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\Dan\Local Settings\Temp\Cookies\dan@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup
C:\i386\GTDownDE_87.ocx -> Adware.Gdown : Cleaned with backup
C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll -> Adware.Minibug : Cleaned with backup
C:\WINDOWS\system32\1024\ld43D9.tmp -> Not-A-Virus.Hoax.Win32.Renos.df : Cleaned with backup
C:\WINDOWS\system32\GTDownDE_87.ocx -> Adware.Gdown : Cleaned with backup

::Report End

==

I have also downloaded HJT..I have run it and saved the report, but I have not unzipped it yet. Here is the HJT report:

==

Logfile of HijackThis v1.99.1
Scan saved at 13:23:21, on 29/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Inventel\Gateway\wlancfg.exe
C:\WINDOWS\system32\dcomcfg.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopOE.exe
C:\DOCUME~1\Dan\LOCALS~1\Temp\Temporary Directory 2 for hijackthis[1].zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.wanadoo.co.uk:8080;ftp=http://www-cache.wanadoo.co.uk:8080
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Nothing - {f79fd28e-36ee-4989-aa61-9dd8e30a82fa} - C:\WINDOWS\system32\hp100.tmp
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [EPSON Stylus C46 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE /P23 "EPSON Stylus C46 Series" /O6 "USB001" /M "Stylus C46"
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\Adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Service de lancement de WlanCfg (Wlancfg) - Inventel - C:\Program Files\Inventel\Gateway\wlancfg.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
==

..over to you .. and again, many thanks..Dan

0

Make sure if you do not use that link for hijackthis that you unzip it into a permanent folder as I will not go any further until it is :).

Running from a temporary folder :(.

==

Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm

0

..er..ok .. I have now unzipped it and moved to 'My Documents' .. is this OK? ..:confused:

0

Nothing to be confused about :). I thought the instructions were straight forward.

I edited my last post, so you may want to back track a little.

0

OK .. the Smitfraud report:

==

SmitFraudFix v2.50
Scan done at 13:44:19.95, 29/05/2006
Run from C:\Documents and Settings\Dan\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in normal mode
»»»»»»»»»»»»»»»»»»»»»»»» C:\

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS
C:\WINDOWS\warnhp.html FOUND !
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32
C:\WINDOWS\system32\dcomcfg.exe FOUND !
C:\WINDOWS\system32\dxole32.exe FOUND !
C:\WINDOWS\system32\hp???.tmp FOUND !
C:\WINDOWS\system32\hp????.tmp FOUND !
C:\WINDOWS\system32\ld????.tmp FOUND !
C:\WINDOWS\system32\ot.ico FOUND !
C:\WINDOWS\system32\regperf.exe FOUND !
C:\WINDOWS\system32\simpole.tlb FOUND !
C:\WINDOWS\system32\stdole3.tlb FOUND !
C:\WINDOWS\system32\1024\ FOUND !
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Dan\Application Data

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Dan\FAVORI~1
C:\DOCUME~1\Dan\FAVORI~1\Antivirus Test Online.url FOUND !
»»»»»»»»»»»»»»»»»»»»»»»» Desktop

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{0c7416f0-dd23-420f-97f5-aae352ea2bf1}"="glochid"
[HKEY_CLASSES_ROOT\CLSID\{0c7416f0-dd23-420f-97f5-aae352ea2bf1}\InProcServer32]
@="C:\WINDOWS\system32\wfkduei.dll"
[HKEY_CURRENT_USER\Software\Classes\CLSID\{0c7416f0-dd23-420f-97f5-aae352ea2bf1}\InProcServer32]
@="C:\WINDOWS\system32\wfkduei.dll"

»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection

»»»»»»»»»»»»»»»»»»»»»»»» End

0

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

==============

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only
Close the program for now.
==================

Next, please reboot your computer in Safe Mode by doing the following :

  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, a menu with options should appear;
  • Select the first option, to run Windows in Safe Mode, then press "Enter".
  • Choose your usual account.

1) Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser : Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser: Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


2) Open the SmitfraudFix folder again and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it does force a restart, please reboot into Safe Mode again, in order to complete the following step. If it does not reboot, please remain in Safe Mode until further notice.

3) Launch Ewido from your Desktop :

  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • You will be prompted to clean the first infection.
  • Select "Perform action on all infections", then proceed.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.

Close Ewido Anti-Malware.

4) Reboot your computer normally.

If SmitfraudFix did not force a reboot, then you should now see a text file appear onscreen with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Note : running option #2 on a non infected computer will remove your Desktop background.

5) Post the content of rapport.txt, the Ewido report and a new HijackThis! log in your next reply.

0

Hello again Crunchie .. sorry @ the delay .. had to pop out for a while.

I have done as instructed on your last reply, and here are the updated reports:

HighjackThis
==
Logfile of HijackThis v1.99.1
Scan saved at 16:42:25, on 29/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Inventel\Gateway\wlancfg.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopOE.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HighjackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.wanadoo.co.uk:8080;ftp=http://www-cache.wanadoo.co.uk:8080
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {f79fd28e-36ee-4989-aa61-9dd8e30a82fa} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [EPSON Stylus C46 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE /P23 "EPSON Stylus C46 Series" /O6 "USB001" /M "Stylus C46"
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\Adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Service de lancement de WlanCfg (Wlancfg) - Inventel - C:\Program Files\Inventel\Gateway\wlancfg.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
==
Ewido

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------
+ Created on: 16:10:14, 29/05/2006
+ Report-Checksum: 478FFFB8
+ Scan result:
No infected objects found.

::Report End
==
SmitFraud

SmitFraudFix v2.50
Scan done at 14:17:29.20, 29/05/2006
Run from C:\Documents and Settings\Dan\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in safe mode
»»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{0c7416f0-dd23-420f-97f5-aae352ea2bf1}"="glochid"
[HKEY_CLASSES_ROOT\CLSID\{0c7416f0-dd23-420f-97f5-aae352ea2bf1}\InProcServer32]
@="C:\WINDOWS\system32\wfkduei.dll"
[HKEY_CURRENT_USER\Software\Classes\CLSID\{0c7416f0-dd23-420f-97f5-aae352ea2bf1}\InProcServer32]
@="C:\WINDOWS\system32\wfkduei.dll"

»»»»»»»»»»»»»»»»»»»»»»»» Killing process

»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files
C:\WINDOWS\warnhp.html Deleted
C:\WINDOWS\system32\dcomcfg.exe Deleted
C:\WINDOWS\system32\dxole32.exe Deleted
C:\WINDOWS\system32\hp???.tmp Deleted
C:\WINDOWS\system32\ld????.tmp Deleted
C:\WINDOWS\system32\ot.ico Deleted
C:\WINDOWS\system32\regperf.exe Deleted
C:\WINDOWS\system32\simpole.tlb Deleted
C:\WINDOWS\system32\stdole3.tlb Deleted
C:\WINDOWS\system32\1024\ Deleted
C:\DOCUME~1\Dan\FAVORI~1\Antivirus Test Online.url Deleted
»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix
GenericRenosFix by S!Ri
C:\WINDOWS\system32\wfkduei.dll -> Missing File

»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files

»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» End
==

Thanks!!:)

0

Hello again Crunchie .. sorry @ the delay .. had to pop out for a while.

That's ok. I had to go to bed :D.

==

Can you please do the following.

===============

Close Spybot's Teatimer before we begin. To do this can you start Spybot and go to Tools > Resident and uncheck the box next to Tea-Timer. Make sure that the icon in the system tray is no longer there. If it is, just right click on it and select "Exit". Do not forget to re-enable it when we are done :).

===============

Scan with HiJackThis, then check(tick) the following, if present:


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK

R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll

O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: (no name) - {f79fd28e-36ee-4989-aa61-9dd8e30a82fa} - (no file)

O4 - Global Startup: Digital Line Detect.lnk = ?


Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:

folders...

C:\Program Files\MyWaySA

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode".

-

Reboot.

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

0

Hi Crunchie .. had to go to bed myself:) .. are you in OZ?..if so, whereabouts?

Anyway..have followed all of your last instructions, and everything seems to be fine now...I have managed to reset my IE homepage to Google and the about blank has disappeared..yey:cheesy: !!!..also Spybot has given me the all clear.. I will post the new HJT log below, but is there a way of strengthening my security against similar attacks..I now have Ewido as well as Norton and Spybot....

==
HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 10:25:56, on 30/05/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Inventel\Gateway\wlancfg.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopOE.exe
C:\Program Files\HighjackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.wanadoo.co.uk:8080;ftp=http://www-cache.wanadoo.co.uk:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [EPSON Stylus C46 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE /P23 "EPSON Stylus C46 Series" /O6 "USB001" /M "Stylus C46"
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\Adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Service de lancement de WlanCfg (Wlancfg) - Inventel - C:\Program Files\Inventel\Gateway\wlancfg.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

0

.....actually...I have just hit my IE button and it has come up with 'about:blank' as homepage..again...but the page stays blank and does not bring up the dodgy malware adverts page.....

0

.....actually...I have just hit my IE button and it has come up with 'about:blank' as homepage..again...but the page stays blank and does not bring up the dodgy malware adverts page.....

...scrap that .. I just had to let Spybot allow the registration change...and all seems ok now .. :cheesy:

0

I am in Mandurah, Western Australia.

Have you tried to set your own home page in IE? I cannot see anything bad in your log now.

==

Congratulations! Your log looks clean - good work!

===============

Now that your PC is clean you need to follow these easy steps to keeping it this way:

Secure your Internet Explorer by going here and following the instructions there.

Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.

Install and keep updated, Ewido anti-malware, Ad-Aware SE and Spybot S&D.
Run them both on a regular basis, following the manufacturer's recommendations.

Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often.

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.


Clear your Temp folders.
Clear out your Temporary internet files and other temp files.
Go to Start > Settings > Control Panel >Internet Options.

Under the General tab click the Delete temporary internet files,
delete all Offline content as well. Clear out Cookies.

Also, go to Start > Find/search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.

Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp folder, if you have one. (Contents but not the folder itself.)

C:\Documents and Settings\username\Local Settings\Temp\

In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

Empty the Recycle Bin.

For XP users.
After something like this it is a good idea to Flush the Restore Points and start fresh.
To flush the XP system Restore Points.

Go to Start>Run and type msconfig. Press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings link on the left.

Check the box labelled 'Turn off System restore'.

Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

Note that all previous restore points will be lost.

===============

If you have any more problems, post back.

-

Happy surfing,

crunchie.

0

.. will try your suggestions .. all seems fine now.

Many thanks for your time and patience!! you are a star!!

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