oK, I got infected with the CW hijacker about 6 months ago. I was able to fix it with CWS. This time its a little more advanced. Before I could search for help, but now it redirects me to BS pages. Also everytime I open a browser a Win XP frontpage setup program tries to install itself. Heres my HJT log

Logfile of HijackThis v1.98.0
Scan saved at 7:38:57 AM, on 7/4/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\WINDOWS\system32\addgg32.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe
C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
C:\WINDOWS\crvc32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\INTERVIDEO\COMMON\BIN\WinCinemaMgr.exe
C:\Program Files\INTERVIDEO\WinDVR\WinScheduler.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
C:\Program Files\Trend Micro\PC-cillin 2002\WebTrap.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\INTERVIDEO\WinDVR\WINDVR.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Opera75\Opera.exe
C:\Documents and Settings\Issa\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\eitgy.dll/sp.html#27063
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://eitgy.dll/index.html#27063
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://eitgy.dll/index.html#27063
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\eitgy.dll/sp.html#27063
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\eitgy.dll/sp.html#27063
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://eitgy.dll/index.html#27063
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {0AA3F3DE-030A-E239-79EC-175ABD7AC2CC} - C:\WINDOWS\system32\javang.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ThrustTSR] C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
O4 - HKLM\..\Run: [crvc32.exe] C:\WINDOWS\crvc32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\INTERVIDEO\COMMON\BIN\WinCinemaMgr.exe
O4 - Global Startup: InterVideo WinScheduler.lnk = C:\Program Files\INTERVIDEO\WinDVR\WinScheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O17 - HKLM\System\CCS\Services\Tcpip\..\{48D63EE4-FB11-456D-BF72-C3D362D5A02C}: NameServer =
O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINDOWS\msopt.dll

Im trying to learn to decipher this, help would be greatly depriciated :)

Dani AI

Generated

Good, practical work from and useful logs from — those pieces make diagnosis much easier. The behavior described (an installer dialog launched whenever Internet Explorer or Help runs, plus files that can be removed but reappear or trigger reinstall) fits a persistent autostart/persistence mechanism rather than a one-off dropped file. That means the next phase of cleanup should focus on locating the exact autostart trigger and the in-use handle that launches the installer.

Recommended targeted workflow (ordered by diagnostic usefulness):

  1. Enumerate every autostart point with a full autorun/autoruns-style sweep (including BHOs, AppInit_DLLs, Active Setup, services, Scheduled Tasks and Run/RunOnce keys). Use the tool to "jump to" each entry so the physical file/registry location is visible and can be examined.
  2. Trace the runtime trigger with a process-inspection tool (Process Explorer) to view parent/child relationships and with a file/registry activity tracer (Procmon) while reproducing the installer prompt. A short filtered capture will reveal the exact registry key or file that causes Windows Installer/setup to run.
  3. If the offending binary is in use, delete it from outside the running OS (boot from rescue media or WinPE) or use the handle-unlock utility to close handles safely before removal. After deletion, re-check all autostart entries and remove any remaining references.
  4. Run up-to-date on-demand scanners (preferably two different engines) from both the running OS and a rescue environment. If system policies or core system files look modified and traces persist, weigh a repair/refresh or full reinstall — it is often faster and safer than chasing deeply hidden hooks.

Precautions and notes: always export/backup any registry keys before editing and create an image or restore point first. Do not blindly run downloaded .reg files or unsigned utilities without inspecting them in a text editor and verifying sources. The most useful artifacts for targeted help are an Autoruns "save" and a short Procmon capture showing the CreateFile/RegOpenKey that precedes the installer launch; those pinpoint the persistent hook.

Recommended Answers

All 3 Replies

  1. Make sure your settings allow you to view "Hidden files". Open up any explorer windows and click on "Tools" => "Folder Options" => "View" and be sure to check off "Show Hidden Files and Folders".
  2. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for "addgg32.exe" & "crvc32.exe". If you find the files, click on them, and then click End Process => Exit the Task Manager.
  3. Next, go to Start->Run and type "Services.msc" (without quotes) then hit OK.
  4. Scroll down and find the service called "Network Security Service".
  5. When you find it, double-click on it. In the next window that opens, click the Stop button, then change the Startup Type to Disabled. Now hit Apply and then OK and close any open windows.
  6. Run HijackThis, click on "Scan" and then place a check mark in the following boxes, And click on "Fix Checked":

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\eitgy.dll/sp.html#27063
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://eitgy.dll/index.html#27063
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://eitgy.dll/index.html#27063
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\eitgy.dll/sp.html#27063
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\eitgy.dll/sp.html#27063
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://eitgy.dll/index.html#27063
    R3 - Default URLSearchHook is missing

    O2 - BHO: (no name) - {0AA3F3DE-030A-E239-79EC-175ABD7AC2CC} - C:\WINDOWS\system32\javang.dll

    O4 - HKLM\..\Run: [crvc32.exe] C:\WINDOWS\crvc32.exe

  7. Reboot into Safe Mode - , and delete the following files:

    C:\WINDOWS\eitgy.dll< file

    C:\WINDOWS\system32\javang.dll< file

    C:\WINDOWS\system32\addgg32.exe< file
    C:\WINDOWS\crvc32.exe< file


    Reboot in Normal Mode.
    Download the file attached to this post and rename it to cwsuninst.reg
    Doubleclick it and confirm you want to merge it with the registry.
    Run HijackThis again and post a new log.

    File Attachment

    Extra notes
    If given full internet access this variant will delete:
    - your hosts file (good replacements can be found here or here )
    - Spybot S&D's BHO (download SDHelper.dll, put it in the Spybot folder (default is: C:\Program Files\Spybot - Search & Destroy\) and click Start > Run > regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" > OK
    - control.exe: follow instructions here: http://www.spywareinfo.com/~merijn/...es.html#control

Logfile of HijackThis v1.98.0
Scan saved at 9:50:09 AM, on 7/4/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\WINDOWS\system32\addvz32.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe
C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Trend Micro\PC-cillin 2002\WebTrap.EXE
C:\Program Files\INTERVIDEO\COMMON\BIN\WinCinemaMgr.exe
C:\Program Files\INTERVIDEO\WinDVR\WinScheduler.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpHost.exe
C:\Program Files\Opera75\opera.exe
C:\Documents and Settings\Issa\Desktop\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {6E9F8B9C-0374-0684-98A2-0FF5E5939B54} - C:\WINDOWS\system32\addvz32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ThrustTSR] C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
O4 - HKLM\..\Run: [addvz32.exe] C:\WINDOWS\system32\addvz32.exe
O4 - HKLM\..\RunOnce: [sdkrg.exe] C:\WINDOWS\system32\sdkrg.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\INTERVIDEO\COMMON\BIN\WinCinemaMgr.exe
O4 - Global Startup: InterVideo WinScheduler.lnk = C:\Program Files\INTERVIDEO\WinDVR\WinScheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O17 - HKLM\System\CCS\Services\Tcpip\..\{48D63EE4-FB11-456D-BF72-C3D362D5A02C}: NameServer =
O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINDOWS\msopt.dll

Ok heres what I found out. Ignore the second log and read this one


Logfile of HijackThis v1.98.0
Scan saved at 11:32:15 AM, on 7/4/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe
C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\INTERVIDEO\COMMON\BIN\WinCinemaMgr.exe
C:\Program Files\INTERVIDEO\WinDVR\WinScheduler.exe
C:\Program Files\Trend Micro\PC-cillin 2002\WebTrap.EXE
C:\Documents and Settings\Issa\Desktop\HijackThis.exe
C:\WINDOWS\System32\taskmgr.exe
C:\WINDOWS\System32\wuauclt.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ThrustTSR] C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\INTERVIDEO\COMMON\BIN\WinCinemaMgr.exe
O4 - Global Startup: InterVideo WinScheduler.lnk = C:\Program Files\INTERVIDEO\WinDVR\WinScheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINDOWS\msopt.dll

This thing came back on me twice. What it did was create random file names that usually followed the format ****32.exe or *****32.exe in the c:\winodws and c:\windows\system32 directory respectively. They were all created on the same day, which was today. The date similarities end with the .dll's. They have randomly generated dates. The first time I follow the directions I missed turning off the "hide protected operating system files". You just said show hidden files. Here I was able to delete remnants of the auto generated files that I missed along with dll. The only problem Im having now is the stupid Frontpage setup box showing up everytime I open
IE and it also happens when I open the help and support (under the start menu)

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