"The page cannot be displayed" KEEPS ON APPEARING.

Question

Silver_Dragon 0 Newbie Poster

22 Years Ago

Hi, the message "The page cannot be displayed" constantly appears when i move to the payment part in online shopping sites like EBay, Amazon etc. The page is called "Search The Web - Incorrect Error Page" and i think that this may have something to do with it.

My MSN Messenger also hasn't been working since this problem has been appearing and i think that they are connected.

Any help will be greatly appreciated.

cybersecurity virus-malware

3 Contributors
23 Replies
476 Views
3 Weeks Discussion Span
Latest Post 22 Years Ago Latest Post by DMR

Dani AI

Generated 9 Months Ago

Short note for the top of the thread (summary + practical context based on the thread):

This exact symptom — “The page cannot be displayed” when moving into payment or other SSL/secure areas, combined with MSN/Hotmail sign‑in failures — commonly comes from either local hijack/adware that intercepts or replaces browser error handling, or from damaged/unregistered Internet Explorer cryptographic/trust components (the pieces Windows uses to validate SSL and authenticate with Passport/MSN). Microsoft’s troubleshooting notes list these causes (connectivity, proxy/firewall, hosts file, and unregistered DLLs) as typical culprits. (ftp.zx.net.nz)

What the forum did well: ’s recommendation to run focused anti‑adware tools and to remove the suspicious “Spyware Begone” candidate was appropriate — that program was flagged by security communities in the era of these posts and can cause false positives/instability, so removing it reduced one likely cause. ’s suggestion to check IE security/proxy settings was also on target. (bleepingcomputer.com)

Quick, safe next steps (keeps you from repeating work already shown here)

Confirm whether the problem is IE‑only (you already noted Netscape worked): if so, disable IE add‑ons/BHOs and check proxy/Internet Options before deeper changes. Bad proxy/IE settings can produce the same “page cannot be displayed” behaviour. (learn.microsoft.com)
Clean with modern scanners (run an up‑to‑date anti‑malware like Malwarebytes/AdwCleaner and Microsoft’s Safety Scanner), then boot Safe Mode and remove leftover rogue programs/startup entries; check hosts file and system clock. (malwarebytes.com)
If the login problem is fixed by repairing IE’s crypto/trust modules (as the later post showed), that aligns with Microsoft’s documented fix for SSL/auth troubles — repairing those components is a valid step, but follow the KB instructions rather than copying steps from random pages. (ftp.zx.net.nz)

If this happens again on a managed (school/work) machine, contact the administrator first — they may have policies or filtering that block secure pages or prevent scans. If help is still needed, collect a current HijackThis/cleaner log plus a short description of which browsers work and which don’t and post that for targeted follow‑up.

All 23 Replies

DMR 152 Wombat At Large

22 Years Ago

That seriously sounds like the result of spyware/hijackware.

I'm moving this to our Security forum. Have a read through other posts there and follow the spyware detection/removal instructions posted by our security experts crunchie and caperjack; repost here if you still have issues after that.

DMR 152 Wombat At Large

22 Years Ago

Sure,

The first thing to do is to have a read through the following thread:

http://www.daniweb.com/techtalkforums/thread5690.html

In it you'll links to spyware detection/removal utilities, instruction on their usage, and tips to help you avoid getting reinfected. The utilities are free; download them, read their documentation, and run them. Repost here when/if you run into problems or simply have questions.

:)

crunchie 990 Most Valuable Poster

22 Years Ago

Both Adaware & Spybot Search & Destroy are free programs & will remove most of the malware on your computer. Download the following first & set them up as explained then post back if you are still having problems :) .

Download & instal Adaware from
& update it B4 scanning.
In settings under 'scanning,' have it set to
'scan within archives,'
'scan active processes,'
'scan registry,'
'deepscan registry'
'scan my IE Favourites for banned URL's,'
'scan my host's file.'
In 'tweaks' under 'scanning engine' set it to 'unload recognised processes during scanning.'
Also in 'tweaks' under 'cleaning engine' set it to 'Automatically try to unregister objects prior to deletion' & 'let Windows remove files in use at next reboot.'
Select 'activate in-depth scan' before starting scan.
When the scan is finished select 'next.'
Remove what it finds by placing a check in the box to the left of the object. Reboot

Download & instal Spybot S&D from Update it B4 scanning. Go into settings & have it check for Beta releases also & download if available.
After the scan is complete, have spybot fix everything marked RED.
On the page that first opens when you start Spybot there is an option to immunise, you should do this. In the immunise section there is also a link to download Spywareblaster. This program will prevent the install of bad activex controls that it has knowledge of. Download that & you can keep it updated by selecting the same link that you use to download it. Reboot

crunchie 990 Most Valuable Poster

22 Years Ago

Advise you to uninstall spywarebegone. See this site for the reason: http://www.netrn.net/archives2/000550.html

Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked' :

O2 - BHO: (no name) - {65B6AC6C-105F-0610-AFC3-4F84C320B03B} - C:\PROGRA~1\COOLDR~1\Amenfunk.dll

O4 - HKLM\..\Run: [Itch Hope] C:\PROGRA~1\SPAMAC~1\Flap browse.exe
O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan

Reboot into safe mode following the instructions & navigate to & delete the following if found:

C:\PROGRA~1\COOLDR~1< folder
C:\PROGRA~1\SPAMAC~1< folder
c:\freescan< folder

Reboot normally.

crunchie 990 Most Valuable Poster

22 Years Ago

Those folders should have been there. You may have to do a system search for them. How are your original problems?
You need to post a new log too.

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Silver_Dragon 0 Newbie Poster · Answer 1 · 2004-06-14T21:39:22+00:00

i was wondering if i could have some help in detecting and removing spyware

Silver_Dragon 0 Newbie Poster · Answer 2 · 2004-06-16T21:43:08+00:00

hi again
i went to the links that you told me and i downloaded the adware removal software but i could only scan my computer for adware and i couldn't remove it for free. also, i am using my school computer as my internet won't let me to go to any web-site.

Silver_Dragon 0 Newbie Poster · Answer 3 · 2004-06-17T15:00:39+00:00

Hi
i've just been reading through some other threads in this forum about Hijack This. Their problem seems to be similar to mine, would 'Hijack This' help me?

Silver_Dragon 0 Newbie Poster · Answer 4 · 2004-06-18T02:58:54+00:00

Hi Crunchie

I did the things that you told me to do. Also previously to reading your message, i downloaded hijack this and downloaded the files which included "search200". Could you see if there are any more problems by reading my log?

Thanx

Silver_Dragon 0 Newbie Poster · Answer 5 · 2004-06-18T02:59:46+00:00

Logfile of HijackThis v1.97.7
Scan saved at 20:33:36, on 17/06/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\Program Files\Kazaa Lite K++\Kazaa.kpp
C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\PROGRA~1\SPAMAC~1\Flap browse.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\solarSoft\madeSafe Companion\AI_ENGINE.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iTunes\iTunes.exe
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {65B6AC6C-105F-0610-AFC3-4F84C320B03B} - C:\PROGRA~1\COOLDR~1\Amenfunk.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1601.0\msgr.en-us.en-gb\msntb.dll
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [KAZAA] "C:\Program Files\Kazaa Lite K++\kpp.exe" "C:\Program Files\Kazaa Lite K++\Kazaa.kpp" /SYSTRAY
O4 - HKLM\..\Run: [XTNDConnect PC - ErPhn2] C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [Itch Hope] C:\PROGRA~1\SPAMAC~1\Flap browse.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: madesafe_AI_ENGINE.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Researcher (HKLM)
O9 - Extra button: @btrez.dll,-4015 (HKLM)
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) -
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) -
O16 - DPF: {5D1E3FA5-64FF-4387-9418-F1D67AFB2247} (MaxisSuperstarTeleX Control) -
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -
O16 - DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} (MaxisSimCity4PatcherX Control) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) -
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) -
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) -

Silver_Dragon 0 Newbie Poster · Answer 6 · 2004-06-19T00:41:14+00:00

Hi Crunchie

I deleted those things except when i went into safemode i couldnt find those folders, but isnt that because they were the things that i deleted previously. Also, i couldn't find spywarebegone to delete it, but i fixed it in hijack this. I was also wondering if this was the reason my msn messenger didnt work.

Thanx

Silver_Dragon 0 Newbie Poster · Answer 7 · 2004-06-19T19:17:20+00:00

Logfile of HijackThis v1.97.7
Scan saved at 14:08:28, on 19/06/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
C:\Program Files\Kazaa Lite K++\Kazaa.kpp
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\solarSoft\madeSafe Companion\AI_ENGINE.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1601.0\msgr.en-us.en-gb\msntb.dll
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [KAZAA] "C:\Program Files\Kazaa Lite K++\kpp.exe" "C:\Program Files\Kazaa Lite K++\Kazaa.kpp" /SYSTRAY
O4 - HKLM\..\Run: [XTNDConnect PC - ErPhn2] C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: madesafe_AI_ENGINE.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Researcher (HKLM)
O9 - Extra button: @btrez.dll,-4015 (HKLM)
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) -
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) -
O16 - DPF: {5D1E3FA5-64FF-4387-9418-F1D67AFB2247} (MaxisSuperstarTeleX Control) -
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -
O16 - DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} (MaxisSimCity4PatcherX Control) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) -
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) -
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) -

heres the new log. well, my msn still doesn't work on this computer but i have seen the message "the page cannot be displayed" however, this time without the search the web title. instead it says "cannot find server", but i think that this only happens when i move to secure parts of websites, for example in amazon it comes up when i try and sigh in using a "secure server", but i can sign in using a "standard server"

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 8 · 2004-06-19T19:31:11+00:00

Nothing bad in that log. Try putting MSN into your trusted zone in Internet Options.

Silver_Dragon 0 Newbie Poster · Answer 9 · 2004-06-19T20:12:05+00:00

thanks crunchie. for msn messenger, which website would i have to put into trusted sites

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 10 · 2004-06-19T20:22:42+00:00

crunchie 990 Most Valuable Poster

22 Years Ago

I would try & see how you go. Am not 100% sure.

Silver_Dragon 0 Newbie Poster · Answer 11 · 2004-06-19T20:50:20+00:00

Silver_Dragon 0 Newbie Poster

22 Years Ago

i tried but it still doesnt work.

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 12 · 2004-06-19T21:00:21+00:00

Try opening another user account & see if that works, otherwise you may have to uninstall/reinstall messenger.

Silver_Dragon 0 Newbie Poster · Answer 13 · 2004-06-24T23:24:33+00:00

hi again
i tried uninstalling it and then reinstalling it but it still didn't work. so tried to log-on to an msn site like www.hotmail.com and but when i tried to log -on the page "this page cannot be displayed" appeared. the same page that comes up with ebay etc.
thanx

DMR 152 Wombat At Large Team Colleague · Answer 14 · 2004-06-25T00:39:48+00:00

If this seems to happen only for secure areas of sites (such as the "payment page" at ebay that you mentioned), I check through the security settings in you Internet Options control panel; something there (SSL settings perhaps) might have gotten altered somehow.

Also- can you get to Microsoft's Automatic Update site? If so, make sure you install all of the lastest patches/upgrades for IE and Windows itself.

If you can download another browser such as Netscape, Opera, or Firefox, do so and see if the problem occurs there as well.

Silver_Dragon 0 Newbie Poster · Answer 15 · 2004-06-30T19:32:56+00:00

hi, i have just downloaded netscape and it goes onto those sites fine. my only problem now is my msn, and i really dont know what else to do because i adjusted my security settings before and it still didnt work.
thanx

DMR 152 Wombat At Large Team Colleague · Answer 16 · 2004-07-02T01:30:51+00:00

Not sure about msn, but quite a few other people seem to have had similar problems with their msn (and hotmail) logins. You might want to do a search here and at Google for "msn" "login".

Silver_Dragon 0 Newbie Poster · Answer 17 · 2004-07-02T03:50:23+00:00

hi, i went to an old thread and i found one of the posts which said to run: regsvr32 softpub.dll. this seemed quick and easy so i tried it out and i couldn't believe it but my msn worked, so thanks to all of you for everything.

jason

DMR 152 Wombat At Large Team Colleague · Answer 18 · 2004-07-02T03:54:54+00:00

Glad the info in that old post did the trick! I saw it as well but wasn't sure if it would be the fix in you particular situation, which is why I suggested a broader search.

:)

Marking as solved...

"The page cannot be displayed" KEEPS ON APPEARING.

Dani AI

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