need help with troy/agent-bn

Question

Persephone 0 Newbie Poster

21 Years Ago

my e-mail has been getting spam from porno sites and my browser has been grabbed also. I ran free version oc f Xoftspy and it came up with a trojan named troy/agent-bn. I can't seem to find a way to get rid of it . Here is my Hijack this file.

Logfile of HijackThis v1.99.0
Scan saved at 9:54:17 PM, on 2/18/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP4 (5.00.2920.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Prevx Home\PXAgent.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\system32\MSTask.exe
C:\WINDOWS\system32\ScsiAccess.EXE
C:\PROGRA~1\NORTON~3\SPEEDD~1\nopdb.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Prevx Home\SAGUI.exe
C:\Program Files\Norton SystemWorks\CKA.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Program Files\XoftSpy\XoftSpy.exe
C:\PROGRA~1\NORTON~3\NORTON~1\NAVW32.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Documents and Settings\default\Desktop\HiJack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.searchalot.com"); (C:\Program Files\Netscape\Users\pkw\)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSCSHELLEXTENSION.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.1\THGuard.exe"
O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\Prevx Home\SAGUI.exe
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
O4 - HKCU\..\Run: [SymKeepAlive] C:\Program Files\Norton SystemWorks\CKA.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Spamdel] C:\Program Files\internet\spamdel\spamdelete.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Dell Home - {EE117DAA-A30B-40FC-945C-38AE1B80C1FA} - (file missing) (HKCU)
O12 - Plugin for .swf: C:\Program Files\Netscape\Communicator\Program\PLUGINS\NPSWF32.dll
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -
O17 - HKLM\System\CCS\Services\Tcpip\..\{7A79074E-C0DD-414F-9939-8B4D058D52B7}: NameServer =
O17 - HKLM\System\CS2\Services\Tcpip\..\{7A79074E-C0DD-414F-9939-8B4D058D52B7}: NameServer =
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Prevx Agent - Prevx Ltd. - C:\Program Files\Prevx Home\PXAgent.exe
O23 - Service: ptssvc - KODAK - C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown - C:\WINDOWS\system32\ScsiAccess.EXE
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~3\SPEEDD~1\nopdb.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

any help will be greatly appreciated. Thanks

cybersecurity virus-malware

2 Contributors
11 Replies
274 Views
4 Days Discussion Span
Latest Post 21 Years Ago Latest Post by crunchie

Dani AI

Generated 9 Months Ago

A concise, practical follow-up based on the posts from and with targeted next steps and cautions.

Start by verifying rather than assuming: a single scanner can report a downloader-style infection that’s either real, a browser/DNS/hosts redirection, or a false positive from a low-quality product. Run at least two reputable on-demand scanners with fresh definitions (use them from Safe Mode with Networking or from a rescue environment if files are locked). If a scanner names a file, look that filename up with vendor databases or a multi-engine service before deleting anything.

Check the common redirection vectors that scanners don’t always remove: browser proxy settings, the system hosts file, and adapter DNS entries. Use a startup/autorun viewer to inspect and temporarily disable unknown auto-start entries before deleting files or registry keys. If a key or file is in use, remove it from Safe Mode or from a clean rescue environment. Always export the registry and back up important files before manual edits.

Be cautious about paid “removal” offers. Rogue or low-quality antispyware will sometimes claim infections to push sales—confirm detections independently. After cleaning, change email and account passwords from a different, known-clean device; review outgoing mail and mailbox rules for automatic forwarding; and monitor financial accounts. If the system remains unstable or the infection resists removal, image personal data, then do a clean OS reinstall—that is the safest end point for persistent downloader/backdoor infections.

Credit to for the initial cleanup suggestions and to for providing the logs that made diagnosis possible. These checks reduce false positives, remove redirections, and protect accounts without paying for uncertain tools.

All 11 Replies

crunchie 990 Most Valuable Poster

21 Years Ago

Temporarily disable Tea-Timer whilst we do the repair.

Scan with hijackthis and tick the boxes next to all the following entries, then close all browser and explorer windows, and hit the "Fix checked" button.

N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.searchalot.com"); (C:\Program Files\Netscape\Users\pkw\)

Reboot and post another log please.

Do you know if this is legitimate?

C:\Program Files\internet\spamdel\spamdelete.exe

crunchie 990 Most Valuable Poster

21 Years Ago

Tea-Timer helps prevent changes due to malware, but if Spybot is installed after the fact, it will also prevent it's removal :).
Where is the Troj/Agent-BN being found?
Clear out your Temporary internet files and other temp files.
Go to Start > Settings > Control Panel >Internet Options.
Under the General tab click the Delete temporary internet files,
delete all Offline content as well. Clear out Cookies.

Also, go to Start > Find/search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.

Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp folder, if you have one. (Contents but not the folder itself.)

This one too if Win2K or XP.
C:\Documents and Settings\username\Local Settings\Temp\

In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

Empty the Recycle Bin.

crunchie 990 Most Valuable Poster

21 Years Ago

Go here http://www.billsway.com/vbspage/ and download, unzip and run the Registry Search Tool. Type in the dialog box. Let it run and after a few minutes, a prompt will appear. Click OK to write the results to Notepad and post them here.

Reply to this topic

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Persephone 0 Newbie Poster · Answer 1 · 2005-02-19T22:12:40+00:00

Thanks Crunchie for helping. Below are the results of the new scan. What does "teatimer" do? BTW scanning with XoftSpy still brings up:Troj/Agent-BN is a downloader Trojan for the Windows platform. Troj/Agent-BN connects to a preconfigured internet site and downloads code

Logfile of HijackThis v1.99.0
Scan saved at 10:52:13 AM, on 2/19/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP4 (5.00.2920.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Prevx Home\PXAgent.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\system32\MSTask.exe
C:\WINDOWS\system32\ScsiAccess.EXE
C:\PROGRA~1\NORTON~3\SPEEDD~1\nopdb.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Prevx Home\SAGUI.exe
C:\Program Files\Norton SystemWorks\CKA.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\internet\spamdel\spamdelete.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Documents and Settings\default\Desktop\HiJack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myway.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
N1 - Netscape 4: user_pref("browser.startup.homepage", ""); (C:\Program Files\Netscape\Users\pkw\)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSCSHELLEXTENSION.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.1\THGuard.exe"
O4 - HKLM\..\Run: [PrevxHome] C:\Program Files\Prevx Home\SAGUI.exe
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
O4 - HKCU\..\Run: [SymKeepAlive] C:\Program Files\Norton SystemWorks\CKA.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Spamdel] C:\Program Files\internet\spamdel\spamdelete.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\EarthLink TotalAccess\Accelerator\\pac-image.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Dell Home - {EE117DAA-A30B-40FC-945C-38AE1B80C1FA} - (file missing) (HKCU)
O12 - Plugin for .swf: C:\Program Files\Netscape\Communicator\Program\PLUGINS\NPSWF32.dll
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Prevx Agent - Prevx Ltd. - C:\Program Files\Prevx Home\PXAgent.exe
O23 - Service: ptssvc - KODAK - C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown - C:\WINDOWS\system32\ScsiAccess.EXE
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~3\SPEEDD~1\nopdb.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

Persephone 0 Newbie Poster · Answer 2 · 2005-02-21T02:33:40+00:00

According to XoftSpy Troy/agent-BN is located in Software\Microsoft\Windows\CurrentVersion\InternetSetttings\
Zonemaps\Domain\ but I cannot find a registry entry or a file that matches that discription. All of the searches I have done have come up with nothing. I have deleated all the tmp files you like you recommended and the cookies. There some files which will not delete because they are being shared.
What next? Thanks

Persephone 0 Newbie Poster · Answer 3 · 2005-02-21T04:36:49+00:00

Iran the regsearch and it reports no intance of found. This is getting stranger and stranger.

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 4 · 2005-02-21T16:38:08+00:00

Go to Software\Microsoft\Windows\CurrentVersion\InternetSettings\
Zonemaps\Domain and see if is listed. If it is then delete it.
You could also try searching for search-soft.
What version of xoft spy do you have?

Persephone 0 Newbie Poster · Answer 5 · 2005-02-21T22:01:31+00:00

Go to Software\Microsoft\Windows\CurrentVersion\InternetSettings\
Zonemaps\Domain and see if is listed. If it is then delete it.
I have serched both in the registry and in file search for the string listed and for
Troy/Agent-BN and nothing comes up. In fact I have no folder for just "Software."

You could also try searching for search-soft.
What version of xoft spy do you have?

The latest unregistered version which is 4.10. I am wondering if the progrm comes up with this trojan to get us to pruchase the program for $40 in order to get rid of the trojan. I have already been burned by PC Orion although I was able to get a refund from them so I am suspicious now.

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 6 · 2005-02-22T03:10:37+00:00

http://www.spywarewarrior.com/rogue_anti-spyware.htm

Did that entry actually exist?

Persephone 0 Newbie Poster · Answer 7 · 2005-02-23T06:41:52+00:00

http://www.spywarewarrior.com/rogue_anti-spyware.htm
Did that entry actually exist?

Thanks Crunchie, I think that answers my question. My scans with SpyBOT and Ad-ware are coming up with good results so I will stick with them. Do you hppen to know of any good free email blockers that will get rid of spam and especially sporn?

crunchie 990 Most Valuable Poster Team Colleague Featured Poster · Answer 8 · 2005-02-23T17:26:18+00:00

You may want to look here for a spam blocker. Cannot recommend any myself as I use the built in spam filter in my browser.

need help with troy/agent-bn

Dani AI

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