Spyware/Pop-up Issue

[agavzy]

All:
First - thanks for helping me to get rid of my hijacked IE 2 weeks ago - Crunchie - you were amazing.

I have another PC in my home - a laptop, that one of my kids got a hold of and went someplace on the net. I now get pop-up ads that I can not seem to get rid of. I have run CWShredder (usually comes up clean) and Ad-aware (have found 1 data miner object from VX2) but as this pc has continuous access to the net, I get these annoying pop-ups on a continual basis!

Running MS XP-Professional, IE 6.0. Will post any and all logs requested.
Can someone please lend a hand!

Thanks in advance
- - Aaron

[crunchie]

Can you download the following app & run it.
VX2Finder

Sign off and stay off the internet until the entire procedure is complete.

Open VX2Finder and click on the *click to find VX2.BetterInternet* button.
Put a check beside all files.
Then select the *Delete these files* button.
You will be left with notice about one to be deleted on reboot.
It will ask to reboot on deletion of the last file (Reboot)

-----------------
Once back in Windows

Open VX2Finder again and click on these buttons in the right pane:

user agent, Guardian.reg, restore policy

Exit and reboot.

Run Vx2Finder once more and click on the *click to find VX2.BetterInternet* button. Then click *make log*.
Post it here with a fresh HijackThis log please.

[agavzy]

Crunchie - As always - thanks for the help -

I ran the VX2 finder and here is the final info it posted:
Files Found---

Guardian Key--- is called:
User Agent String---

Also - here is the Hijack This log:

Logfile of HijackThis v1.97.7
Scan saved at 9:12:44 AM, on 6/29/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Patchlink\Update Agent\GravitixService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_GUI.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\WINDOWS\System32\RunDll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\documents and settings\gavzya\local settings\temp\qYSwk6.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Lotus\Sametime Client\Connect.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Linksys\WPC11 Config Utility\WPC11Cfg.exe
C:\Documents and Settings\GavzyA\My Documents\My Data\Handspring\HOTSYNC.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\GavzyA\Desktop\CLEAN-UP\VX2Finder.exe
C:\Documents and Settings\GavzyA\Desktop\CLEAN-UP\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll (file missing)
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [qYSwk6.exe] C:\documents and settings\gavzya\local settings\temp\qYSwk6.exe
O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [Sametime Connect] "C:\Program Files\Lotus\Sametime Client\Connect.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MProcessor] "C:\Program Files\\MProcessor\mprocessor.exe"
O4 - Startup: HotSync Manager.lnk = C:\Documents and Settings\GavzyA\My Documents\My Data\Handspring\HOTSYNC.EXE
O4 - Global Startup: Instant Wireless Configuration Utility.lnk = C:\Program Files\Linksys\WPC11 Config Utility\WPC11Cfg.exe
O9 - Extra button: Research (HKLM)
O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/clients/y/blt1_x.cab
O16 - DPF: Sametime Meeting Room Client ST31 - http://sbursametime.cognos.com/sametime/stmeetingroomclient/STMeetingRoomClient.cab
O16 - DPF: Toki Toki Boom - http://download.games.yahoo.com/games/clients/y/vtm_x.cab
O16 - DPF: Yahoo! Klondike Solitaire - http://yog55.games.scd.yahoo.com/yog/y/ks12_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst3_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: Yahoo! Reversi - http://download.games.yahoo.com/games/clients/y/rt0_x.cab
O16 - DPF: Yahoo! Towers 2.0 - http://download.games.yahoo.com/games/clients/y/ywt0_x.cab
O16 - DPF: {11B2C0D3-DFFB-11D3-9253-00500498D7E5} (ShowSetupObj5 Class) - http://invite.mshow.com/(dp5rqb55urchf545c4jtxkub)/ShowSetup5.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {7261EE42-318E-490A-AE8F-77649DBA1ECA} (JNILoader Control) - http://sbursametime.cognos.com/sametime/STMeetingRoomClient/STJNILoader.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37970.5980902778
O16 - DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} (Actimage Room Control) - http://ib.armstrong.com/ib/databases/actimage30717.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v5.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://cognos.webex.com/client/latest/webex/ieatgpc.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldwinner.com/games/v51/h2hpool/h2hpool.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ent.ad.cognos.com
O17 - HKLM\Software\..\Telephony: DomainName = ent.ad.cognos.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ent.ad.cognos.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ent.ad.cognos.com

Let me know what's next - and again - THANKS

[crunchie]

Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked':

O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll (file missing)

O4 - HKLM\..\Run: [qYSwk6.exe] C:\documents and settings\gavzya\local settings\temp\qYSwk6.exe
O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"

Reboot into safe mode following the instructions here & navigate to & delete the following if found:

C:\documents and settings\gavzya\local settings\temp< folder contents
C:\Program Files\AutoUpdate< folder

C:\WINDOWS\System32\dp-him.exe< file

In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.

Reboot normally.

Please go here for Wintools removal instructions.

Post new log plz. Off to bed now so will catch up on the morrow.

[agavzy]

Everything seems to have been cleared

THANKS AGAIN CRUNCHIE!!!!!!:mrgreen:

[agavzy]

;)

Everything seems to have been cleared

THANKS AGAIN CRUNCHIE!!!!!!:mrgreen:

See You NExt TIme!!!;)

[crunchie]

Stay clean & it will be only a check-up :)