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I keep getting this annoying system alert pop -up say ([EMAIL="trojan-spy.win32@mx"]trojan-spy.win32@mx[/EMAIL]). I ran hijack this and the results are below. How do I get rid of this pop - up? I'm using Windows XP SP2. I'm also, getting a message stating" Malware Threats" your computer is infected with a backdoor Trojan.

Hijackthis results:

Logfile of HijackThis v1.99.1
Scan saved at 8:01:38 PM, on 5/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Video ActiveX Access\iesmn.exe
C:\Program Files\Video ActiveX Access\imsmain.exe
C:\Program Files\WinAntiSpyware 2007\was7.exe
C:\Program Files\Common Files\WinAntiSpyware 2007\was7cw.exe
C:\Program Files\Common Files\WinAntiSpyware 2007 Free\uwasers.exe
C:\Program Files\Common Files\WinAntiSpyware 2007 Free\uwasdc.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Video ActiveX Access\imsmn.exe
C:\Program Files\Video ActiveX Access\iesmin.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Corel\WordPerfect Office 2000\Register\Remind32.exe
C:\Program Files\Corel\WordPerfect Office 2000\programs\alarm.exe
C:\Program Files\Corel\WordPerfect Office 2000\programs\dad9.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpomau08.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
C:\Program Files\WinAntiSpyware 2007\wasffNT.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {B8C5186E-EC37-4889-9C2E-F73649FFB7BB} - C:\Program Files\Video ActiveX Access\iesplg.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {84938242-5C5B-4A55-B6B9-A1507543B418} - (no file)
O3 - Toolbar: Protection Bar - {31615D5C-5126-448A-818A-A7CDFEE85A9B} - C:\Program Files\Video ActiveX Access\iesbpl.dll
O4 - HKLM\..\Run: [WinAntiSpyware 2007] "C:\Program Files\WinAntiSpyware 2007\was7.exe" /min
O4 - HKLM\..\Run: [was7cw] C:\Program Files\Common Files\WinAntiSpyware 2007\was7cw.exe -c
O4 - HKLM\..\Run: [ERS_Check] "C:\Program Files\Common Files\WinAntiSpyware 2007 Free\uwasers.exe"
O4 - HKLM\..\Run: [DC6_Check] "C:\Program Files\Common Files\WinAntiSpyware 2007 Free\uwasdc.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Startup: Microsoft Office.lnk = C:\MSOFFICE\MSOFFICE.EXE
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Corel Registration.lnk = C:\Program Files\Corel\WordPerfect Office 2000\Register\Remind32.exe
O4 - Global Startup: CorelCENTRAL 9.LNK = C:\Program Files\Corel\WordPerfect Office 2000\programs\ccwin9.exe
O4 - Global Startup: CorelCENTRAL Alarms.LNK = C:\Program Files\Corel\WordPerfect Office 2000\programs\alarm.exe
O4 - Global Startup: Desktop Application Director 9.LNK = C:\Program Files\Corel\WordPerfect Office 2000\programs\dad9.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: hp officejet 4100 series.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {48DF87EE-F2DE-11D8-BE7F-302050C10801} (FlyLoader Class) - http://www.flyword.com/loaderword_win.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1166873966468
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1166873944062
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: buprestidae - {b59f3ba4-98da-4b5f-8a2d-7b56fb11140b} - (no file)
O21 - SSODL: carbinyl - {8d8c2387-7f80-4022-9be6-43630a969558} - (no file)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

3
Contributors
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Replies
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10 Years
Discussion Span
Last Post by RueB2sDe
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First problem is your running norton.

Fix these.

O2 - BHO: (no name) - {B8C5186E-EC37-4889-9C2E-F73649FFB7BB} - C:\Program Files\Video ActiveX Access\iesplg.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)

O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll (file missing)

O3 - Toolbar: (no name) - {84938242-5C5B-4A55-B6B9-A1507543B418} - (no file)

O3 - Toolbar: Protection Bar - {31615D5C-5126-448A-818A-A7CDFEE85A9B} - C:\Program Files\Video ActiveX Access\iesbpl.dll

O4 - HKLM\..\Run: [WinAntiSpyware 2007] "C:\Program Files\WinAntiSpyware 2007\was7.exe" /min

O4 - HKLM\..\Run: [was7cw] C:\Program Files\Common Files\WinAntiSpyware 2007\was7cw.exe -c

O4 - HKLM\..\Run: [ERS_Check] "C:\Program Files\Common Files\WinAntiSpyware 2007 Free\uwasers.exe"

O4 - HKLM\..\Run: [DC6_Check] "C:\Program Files\Common Files\WinAntiSpyware 2007 Free\uwasdc.exe"

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O21 - SSODL: buprestidae - {b59f3ba4-98da-4b5f-8a2d-7b56fb11140b} - (no file)

O21 - SSODL: carbinyl - {8d8c2387-7f80-4022-9be6-43630a969558} - (no file)

Also when you say popping up what app is popping them up?

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The term "Running Process" You just gave me a list of all of the programs you were running at the time the virus was found. Before you fix anything besure that you do not have all of these programs running. If you look at the list again, it shows you were working on Word Perfect Corel Draw, You printer Software was running etc.
You may want to have your resources check it looks like your over the allowed amount of programs running.

Do fix anything with that many programs running. Have someone walk you through your startup files.

If I was fixing this issue, I would probably disable all startup items. Run Norton for Virus, Link to Norton to find out how to remove this Trojan from your system without Reinstalling windows.

Sometime a System Rollback with System Restore will work.

You also had some updates showing in the list. You might want to check with Windows update for any security updates. The way you find them is to go to Start, All programs, and Windows updates. This will link to Microsoft and download the needs security patches.

Hope that helps.

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I'm not sure what program is making this pop up. I don't know to much about these things that's why I need help. I really need step by step instructions. The running programs automatically start when my computer starts ups. I was not using any of them at the time. Could you please give me step by step instructions to do the task you listed.

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Is it your norton or your winanti spyware popping it up?or is it one that pops up then redirects you to a web site trying to sell you there app?

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