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I've tried to find another post with this problem, and can't find one, so here's what I'm dealing with. When I go to c: documents and settings, I have a number of users listed - all the ones you'd expect - plus another one - let's call it "extra" - …

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I have a mess on my hands, and I hope someone can help me!! Machine: ThinkPad T43p; Windows XP Pro SP2 ( but I can't find my OEM software anywhere. :$ ; we do have a CD from XP Pro SP2 for my husband's Dell laptop, however.) My original problem …

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I'm having a couple of problems and am not sure what to do. Problem 1: Upon bootup, I get an error message saying that RegCure can't run. When reporting this to Microsoft, I checked the details on the message, was sent to Eventvwr, found the right line, and checked the …

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Upon startup, I get an error message saying that CCApp can't start because it can't find atl71.dll. I hit cancel and things seem to be working o.k. Do I need this file? If so, how do I get it back? Thanks.

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I've contracted a couple of Trojans - one was Zlob.MediaCodec, which I think is gone now, but am not sure; the other is Smitfraud, which I see by other threads is active right now. Symptoms: white desktop background; blue icon titles; other stuff may show up that won't go away. …

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At the bottom of the posting window, there's a row of icons, but no explanation for what they mean. Can you help this newbie, as an earlier post on Viruses, etc. hasn't been answered and I want to let folks know that I really need help. Thanks.

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