0

Hi everyone. I am having trouble with a jQuery comment system. Here is the code.

<?php $page = 'View Support Ticket';
include 'header.php';
$view_hash = clean($_GET['view_hash']);
$ticket_query = sprintf("SELECT * FROM support WHERE view_hash='%s'", $view_hash);
$ticket_query = mysql_query($ticket_query);
$ticket = mysql_fetch_assoc($ticket_query);
$ticket_num = mysql_num_rows($ticket_query);
?>
<!-- start #page -->
<div id="page">
	<!-- start #page-bgtop -->
    <div id="page-bgtop">
    	<!-- start #page-bgbtm -->
        <div id="page-bgbtm">
        	<!-- start #content -->
            <div id="content">
			<?php
			echo ticketStatus($ticket['support_id']);
			echo $noscript;
			if($ticket_num!=0)
			{
			?>          	
                <!-- start .post -->
                <div class="post">
                    <h2 class="title" title="View Support Ticket #<?php echo strtoupper($ticket['support_id']); ?>">View Support Ticket #<?php echo strtoupper($ticket['support_id']); ?></h2>
                    	<div class="post">        
                        <ol class="timeline">        
                        <?php
        				$poster_name = decode($ticket['user_first'], '<ST6_+') . ' ' . decode($ticket['user_last'], 'ANK6/Q');
						//reply poster pic
						if(file_exists('store/' . $ticket['user_id'] . '/' . user($ticket['user_id'], 'profile_pic')))
						{
							$poster_pic = 'store/' . $ticket['user_id'] . '/' . user($ticket['user_id'], 'profile_pic');
						}
						else
						{
							$poster_pic = 'store/no_profile.gif';
						}
						?>
                          <li class="box" style="display: list-item;">        
                        <img src="<?php echo $poster_pic; ?>" style="float:left; width:80px; height:80px; margin-right:20px" alt="<?php echo $poster_name; ?>" title="<?php echo $poster_name; ?>" />
        
                        
        
                        <span style="font-size:16px; color:#663399; font-weight:bold" title="<?php echo decode($ticket['user_first'], '<ST6_+') . ' ' . decode($ticket['user_last'], 'ANK6/Q'); ?> - <?php echo date('l jS F Y - g:iA', $ticket['support_timestamp']); ?>"><?php echo decode($ticket['user_first'], '<ST6_+') . ' ' . decode($ticket['user_last'], 'ANK6/Q'); ?> - <?php echo date('l jS F Y, g:iA', $ticket['support_timestamp']); ?></span>
        
                        
        
                        <?php echo $ticket['support_message']; ?>
        
                        
        
            </li>
                        </ol>
                        </div>
                        
                    	<div class="post">
						<?php       
                        //replys        
                        $replies_query = sprintf("SELECT * FROM support_replies WHERE support_id='%s' ORDER BY timestamp DESC", $ticket['support_id']);        
                        $replies_query = mysql_query($replies_query);        
                        $replies_num = mysql_num_rows($replies_query);
        
                        ?>
        
                        <p class="meta"><span class="date" title="Replies (<?php echo $replies_num; ?>)">Replies (<?php echo $replies_num; ?>)</span></p>
        
                        </div>        
                        <ol id="update" class="timeline">       
                        <?php
                        if($replies_num!=0)        
                        {        
                            while($reply = mysql_fetch_assoc($replies_query))        
                            {                                            								
								//reply poster name
								$reply_poster_name = decode($reply['poster_first'], '<ST6_+') . ' ' . decode($reply['poster_last'], 'ANK6/Q');
								if(file_exists('store/' . $ticket['user_id'] . '/' . user($ticket['user_id'], 'profile_pic')))
						{
							$poster_pic = 'store/' . $ticket['user_id'] . '/' . user($ticket['user_id'], 'profile_pic');
						}
						else
						{
							$poster_pic = 'store/no_profile.gif';
						}

								//reply poster pic
								if(file_exists('store/' . $reply['poster_id'] . '/' . user($reply['poster_id'], 'profile_pic')))
								{	
									$reply_poster_pic = 'store/' . $reply['poster_id'] . '/' . user($reply['poster_id'], 'profile_pic');
								}
								else
								{
									$poster_pic = 'store/no_profile.gif';
								}
                                ?>
        
                                <li class="box" style="display: list-item;">
                
                                <img src="<?php echo $reply_poster_pic; ?>" style="float:left; width:80px; height:80px; margin-right:20px" alt="<?php echo $reply_poster_name; ?>" title="<?php echo $reply_poster_name; ?>" />
                
                                
                
                                <span style="font-size:16px; color:#663399; font-weight:bold" title="<?php echo decode($reply['poster_first'], '<ST6_+') . ' ' . decode($reply['poster_last'], 'ANK6/Q'); ?> - <?php echo date('l jS F Y - g:iA', $reply['timestamp']); ?>"><?php echo decode($reply['poster_first'], '<ST6_+') . ' ' . decode($reply['poster_last'], 'ANK6/Q'); ?> - <?php echo date('l jS F Y', $reply['timestamp']); ?></span>
                
                                
                
                                <?php echo $reply['reply']; ?>
                
                                
                
                                </li>
        
                                <?php
        
                            }
        
                        }
						?>
                        </ol>
                        <?php
						if($ticket['status']!=0)
						{
						?>
                        <script type="text/javascript">
							$(function() {
							
							$(".submit").click(function() {
							
							var first_name = $(".first_name").val();
							var last_name = $(".last_name").val();
							var reply = $(".reply").val();
							var support_id = $("#support_id").val();
							var dataString = 'first_name='+ first_name + '&last_name=' + last_name + '&reply=' + reply + '&support_id=' + support_id;
								
								if(first_name&&last_name&&reply=='')
								 {
									alert('Please Give Valide Details');
								 }
								else
								{
								$("#flash").show();
								$("#flash").fadeIn(400).html('<img src="<?php echo $rpath['images']; ?>loading.gif" />');
								$("#post_reply").fadeOut(600);
								$.ajax({
									type: "POST",
							  		url: "post_support_reply.php",
							   		data: dataString,
							  		cache: false,
							  		success: function(html){
							 
								  $("ol#update").append(html);
								  $("ol#update li:last").fadeIn("slow");
								  document.getElementsByName('first_name').value='';
								  document.getElementsByName('last_name').value='';
								  document.getElementsByName('reply').value='';
								  $("#name").focus();
							 
							  $("#flash").hide();
								
							  }
							 });
							}
							return false;
								});
							
							});
						</script>
                        <div id="flash" style="text-align: center;"></div>
                        <div id="post_reply">
                        <p class="meta"><span class="date" title="Post Reply">Post Reply</span></p>
                            <form name="#" method="post">
                                <table cellpadding="5">
                                    <tr>
                                        <td><h3>First Name <span style="color: #F00;">*</span></h3></td>
                                        <td><h3>:</h3></td>
                                        <td><input type="text" name="first_name" id="input-text" title="First Name" style="width: 350px;" <?php if(isset($_COOKIE['username'], $_COOKIE['uid'], $_COOKIE['mega_session_time'])){echo 'value="' . decode($fetch['first'], '<ST6_+') . '" disabled="disabled"';}?> /></td>
                                    </tr>
                                    <tr>
                                        <td><h3>Last Name <span style="color: #F00;">*</span></h3></td>
                                        <td><h3>:</h3></td>
                                        <td><input type="text" name="last_name" id="input-text" title="Last Name" style="width: 350px;" <?php if(isset($_COOKIE['username'], $_COOKIE['uid'], $_COOKIE['mega_session_time'])){echo 'value="' . decode($fetch['last'], 'ANK6/Q') . '" disabled="disabled"';}?> /></td>
                                    </tr>
                                    <tr>
                                        <td><h3>Reply <span style="color: #F00;">*</span></h3></td>
                                        <td><h3>:</h3></td>
                                        <td>
                                        <script>edToolbar('reply'); </script>
                                        <textarea name="reply" id="reply" title="Reply" rows="9" style="width: 350px !important; padding: 6px 5px 2px 5px; border: 1px solid #000000; background: #FFFFFF; font: normal 13px Arial, Helvetica, sans-serif; color: #000000;"></textarea></td>
                                    </tr>
                                    <tr>
                                        <td>&nbsp;</td>
                                        <td>&nbsp;</td>
                                        <td><input type="submit" id="input-submit" class="submit" value="Post" /></td>
                                    </tr>
                                </table>
                                <span style="color: #F00;">* = Field is required.</span>
                                <input type="hidden" name="support_id" id="support_id" value="<?php echo $ticket['support_id']; ?>" />
                                <input type="hidden" name="pressed" value="true" />
                            </form>
                           <?php
						}
						?>
                        </div>
                        </div>
                        <!-- end .post -->
                        <?php
			}
			else
			if($ticket_num==0)
			{
				echo userNotification('error', 'No such ticket exists.', 0);
			}
            ?>
                
                
                
                
                
                <div style="clear: both;">&nbsp;</div>
            </div>
            <!-- end #content -->
            
            <!-- start #sidebar -->
            <?php include 'sidebar.php'; ?>
            <!-- end #sidebar -->
            <div style="clear: both;">&nbsp;</div>
        </div>
        <!-- end #page-bgbtm -->
    </div>
    <!-- end #page-bgtop -->
</div>
<!-- end #page -->
<!-- start #footer -->
<?php include 'footer.php'; ?>
<!-- end #footer -->
</body>
</html>


I am not sure why but when I click the submit button it returnsundefined


Here is the code for post_support_reply.php

<?php
include 'config.php';

//post variables
$first_name = clean($_POST['first_name']);
$db_first_name = encode($_POST['first_name'], '<ST6_+');

$last_name = clean($_POST['last_name']);
$db_last_name = encode($last_name, 'ANK6/Q');

$reply = clean($_POST['reply']);
$support_id = clean($_POST['support_id']);

if(isset($_COOKIE['username'], $_COOKIE['uid'], $_COOKIE['mega_session_time']))
{
	if(file_exists('store/' . $fetch['id'] . '/' . $fetch['profile_pic']))
	{
		$reply_pic = 'store/' . $fetch['id'] . '/' . $fetch['profile_pic'];
	}
	else
	{
		$reply_pic = 'store/no_profile.gif';
	}
}
else
{
	$reply_pic = 'store/no_profile.gif';
}

if($first_name&&$last_name&&$reply&&$support_id!='')
{
	?>
    <li class="box" style="display: list-item;">
        <img src="<?php echo $reply_pic; ?>" style="float:left; width:80px; height:80px; margin-right:20px" alt="<?php echo $first_name; echo $last_name; ?>" title="<?php echo $first_name; echo $last_name; ?>" />
        <span style="font-size:16px; color:#663399; font-weight:bold" title="<?php echo $first_name . ' ' . $last_name ?> - <?php echo date('l jS F Y - g:iA', time()); ?>"><?php echo $first_name . ' ' . $last_name ?> - <?php echo date('l jS F Y', time()); ?></span>    
            
        <?php echo $reply; ?>    
           
    </li>
    <script>$("#flash").fadeOut(600);</script>
    <?php
}
?>


Any help would be really appreciated.

Thanks in advance.

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6 Years
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Last Post by Airshow
0

drPHP,

I only looked at the javascript, which (barring errors on my part) would be better phrased as follows:

$(function() {
	//find all required dom elements
	var $form = $(form).eq(0);
	var $first_name = $('[name="first_name"]');
	var $last_name = $('[name="last_name"]');
	var $reply = $('[name="reply"]');
	var $flash = $("#flash");
	var $post_reply = $("#post_reply");
	var $ol_update = $("ol#update");
	var $name = $("#name");//doesn't exist

	$form.submit(function() {
		var first_name = $first_name.val();
		var last_name = $last_name.val();
		var reply = $reply.val();
//		var dataString = 'first_name='+ first_name + '&last_name=' + last_name + '&reply=' + reply + '&support_id=' + support_id;//not necessary. Use form.serialize() instead
		if(first_name=='' || last_name=='' || reply==''){//I think this is what you want (or similar)
			alert('Please Give Valid Details');
		}
		else{
			$flash.html('<img src="<?php echo $rpath['images']; ?>loading.gif" /><br /><br />').fadeIn(400);
			$post_reply.fadeOut(600);
			$.ajax({
				type: "POST",
				url: "post_support_reply.php",
				data: $form.serialize(),
				cache: false,
				success: function(html){
					$ol_update.append(html);
					$ol_update.find("li:last").fadeIn("slow");
					$first_name.val('');
					$last_name.val('');
					$reply.val('');
					$name.focus();
					$flash.hide();
				}
			);
		}
		return false;//suppress standard html form submission
	});
});

This belongs in the document's <head>...</head>

Airshow

Edited by Airshow: n/a

0

Would you be able to help me with this bit of code.

<p class="meta"><span class="date" title="Replies (<?php echo $replies_num; ?>)">Replies (<?php echo $replies_num; ?>)</span></p>

Would it be possible for jquery to use the mysql_num_rows function to update the number of replies??

0

drPHP,

I can't know for sure but you may not need to go back to the server to re-count the replies.

If <ol id="update">...</ol> is reliably kept up to date with the replies, then all you need to do is count the <li>s each time a new reply is added and update the "replies_num" field accordingly, which would be a trivial addition to the existing ajax success handler:

...
	var $replies_num = $("#replies_num");
...
					$replies_num.html($ol_update.find("li").length);

and a slight adjustment of the HTML:

...
						<p class="meta"><span class="date" title="Replies (><?php echo $replies_num; ?>)">Replies (</span><span class="date" id="replies_num"><?php echo $replies_num; ?></span><span class="date">)</span></p>
...

Airshow

This topic has been dead for over six months. Start a new discussion instead.
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