Member Avatar for woodie

Hi everyone, I am new to the site, and already have a problem. I bought a new computer 3 weeks ago, and have encountered so many problems that I thought it wise to join a decent computer forum.

Can anyone please help with this problem. I have sold and bought many items on ebay in the last 18 months. However, ebay is not allowing me to sell anything at present. I click sell, and get the page asking how I want to sell, auction or fixed price. When I click on auction, the page closes and immediately shuts down my internet connection. I have contacted ebay who suggested removing some cookie files, but no joy. I downloaded some spyware software, but still no joy. I am flumoxed!!. I have no problems buying on ebay at present, or using any other features of the site. I even downloaded netscape and tried using that is my net browser rather than int. explorer, but exactly the same thing happens!
Please help if you can, thanks for reading, woodie. :D

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  • Latest Post Latest Post by selfhelpebooks

Dani AI

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Several posters (notably , and ) describe the same symptom: selecting the eBay “sell/auction” path causes the browser page to close and the machine’s network connection to drop. Earlier, basic browser fixes and anti‑spyware scans were reported without success, and suggested posting a HijackThis log to the Windows subforum. The behaviour points less to an eBay server fault and more to a local fault that’s triggered by the selling page (browser addon/ActiveX/uploader, network driver or winsock/LSP corruption, or malware that intercepts specific requests).

The following focused checklist helps isolate the fault and repair it:

  1. Localize the problem: test the same action from another device on the same LAN (phone or another PC) and from the same PC on a different network (tether or café). If other devices fail, suspect router/ISP; if only the PC fails, suspect the OS/browser stack.
  2. Try a clean environment: boot the PC in Safe Mode with Networking or use a Linux live USB. If the sell flow works there, an installed service/add‑on is the likely cause.
  3. Run a controlled clean boot (disable non‑Microsoft services via msconfig) and test browsers with all extensions/add‑ons disabled.
  4. Reset the network stack and DNS cache: ipconfig /flushdns, netsh winsock reset, netsh int ip reset then reboot.
  5. Check the Hosts file (C:\Windows\System32\drivers\etc\hosts) and Event Viewer (System/Application) for network or driver errors at the time of the disconnect.
  6. If machine‑specific, run up‑to‑date offline scanners (Malwarebytes/AdwCleaner or equivalent) and, as @Dani suggested, produce an HJT log for experienced helpers—never share passwords or account details.

Advanced steps: test by connecting the PC directly to the modem (bypass router), update/reinstall the network adapter driver, and capture a brief network trace with Wireshark to see whether the interface or driver drops the link. Before editing system files or the registry, create a restore point and back up important data.

If the problem persists after these isolating steps, post the HJT log plus the exact Event Viewer error timestamps in the Windows forum so helpers can correlate entries; mentioning the time and the browser used will speed diagnosis.

Recommended Answers

All 8 Replies

Member Avatar for Danny

Hi everyone, I am new to the site, and already have a problem. I bought a new computer 3 weeks ago, and have encountered so many problems that I thought it wise to join a decent computer forum.

Can anyone please help with this problem. I have sold and bought many items on ebay in the last 18 months. However, ebay is not allowing me to sell anything at present. I click sell, and get the page asking how I want to sell, auction or fixed price. When I click on auction, the page closes and immediately shuts down my internet connection. I have contacted ebay who suggested removing some cookie files, but no joy. I downloaded some spyware software, but still no joy. I am flumoxed!!. I have no problems buying on ebay at present, or using any other features of the site. I even downloaded netscape and tried using that is my net browser rather than int. explorer, but exactly the same thing happens!
Please help if you can, thanks for reading, woodie. :D

That's really bizarre. My only guess is that maybe you have some sort of anti-ebay virus? Do other forums in the net do similar things?

If its ONLY eBay, and is totally killing your connection, there's clearly something suspicious.

Member Avatar for Hazel Sibbs

Did you ever get this sorted? I have just bought a computer, and although I can access ebay fine at work, I can't get on from home. eBay tell me it is because of my anti pop-ups, anti spam, firewalls, security, but not which or what specifically, and their answer of deleting cookies etc didn't work.
SO how did you get on?

Member Avatar for marksteelman

Hi everyone, I am new to the site, and already have a problem. I bought a new computer 3 weeks ago, and have encountered so many problems that I thought it wise to join a decent computer forum.

Can anyone please help with this problem....... :D

Hello. Have the same problem. Please, email me on : if u know what to do.
Thank you.

Member Avatar for Dani

Hey, could you guys that use ebay take a look at this thread?

http://www.daniweb.com/techtalkforums/thread27870.html

I hate to do this in someone elses thread, but I can't get any replies. I just want to know a few things about signing up.

Tsk tsk shame on you.

Guys with the eBay not letting you sell problem ... why don't you try posting a HijackThis thread in our Windows forum. I'm sure someone there will be able to help you out.

Member Avatar for graham bridges

That's really bizarre. My only guess is that maybe you have some sort of anti-ebay virus? Do other forums in the net do similar things?

If its ONLY eBay, and is totally killing your connection, there's clearly something suspicious.

I too am unable to sell on ebay now. Been like this for 5 weeks and it all seemed to start when they changed the selling format. At the start of the sell menu I am asked to select a category. The category appears as a ghost image and is not accessable. Result being I haven't been able to sell for 5 weeks. Do I need a system engineer ? Ebay are useless. Have you resolved the problems originally posted on this thread ?

Graham

Member Avatar for jdenver

That reminds me of what happened to my IE. I usually only use firefox, but from time to time use IE.

I got infected with spyware a few days ago, and now whenever I open IE, the only page it lets me go to is the page to buy system doctor. System doctor is known spyware!

Needless to say I don't use IE anymore.

Member Avatar for selfhelpebooks

I would check to see if any hackers are causing you problems. An anti keylogger program might help.

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