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Can anyone explain me why ITIL is required,i also want to do basic certification inthat,


suggestions required

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Last Post by idonthvid
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Here are the three reasons why (quotes):

1. To align IT services with the current and future needs of the business and it Customers - internal and external

2. To improve the quality of the IT service delivered.

3. To reduce the long-term cost of service provision.

I am about half half way into study ITIL and I am finding it a hard task not because of the material but because of the length.

What area are you interested in?

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First of all i dont have proper idea about the specializations to answer ur query.can u help me in this regard...

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Jennybarry,
Thank you for the reply.Very useful.
Someone has asked me about the area which i am interested in...i am not clear about the areas involved in ITIL.Can anyone give me details on that...

Thanking you in advance

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