Member Avatar for KushMishra

Hello,

I just wanted to know that does a KPO experience counts in an IT industry of developers and programmers.
I was placed in my college in HCL BPO and I worked there for 4 months just to learn some new things and communication standards but I left that company as I've done B.Tech. in Computer Science And Engineering in 2010 and it was not of my interest.
I've done ASP.Net with C# and developed my own college website using that.I also know C and C++.
I searched for jobs but didn't get any.
Now I've been placed in another company iYogi but a KPO this time.
So, I just wanted to know that whether it is better to join a KPO or should I continue searching for jobs.
Please reply as soon as possible as it is a matter of my career.

Thank you very much in advance.

Edited by KushMishra because: n/a
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Short answer: KPO experience can count — but only if you treat it as a deliberate stepping stone and package it correctly. gave the correct high‑level advice: take work if it helps you move forward. was also right to ask for clarity. The practical gap in the thread is "how" to make a non‑development role prove you belong in software teams.

Practical steps to make KPO work for you:

  • Volunteer for any technical tasks (reporting, scripts, tooling, data pulls) and keep the artifacts.
  • Build and publish tiny projects that mirror the job you want (GitHub + readme + short demo).
  • Learn and use common tooling: version control (Git), SQL, basic scripting (Python/bash), and at least one cloud or deployment option.
  • Track outcomes: time saved, error reduction, tickets closed — write those as metricized resume lines.
  • Keep interviewing while you work and use the KPO role to tell a consistent story about problem solving and delivery.

How to describe it on a CV/interview: focus on concrete problems you solved, technologies you used, and measurable impact. Example resume-style line (as a template): "Automated X process with a Python script and Git workflow, reducing manual effort by Y% and saving Z hours/week." Replace X/Y/Z with your facts.

Decision rule for accepting a KPO role: accept it if you can learn technical skills or own a measurable improvement project; decline or set an exit plan if it will be purely repetitive with no learning. For salary questions like ’s, compare pay against how quickly the job will let you close skill gaps — higher learning value often outweighs small short-term pay differences.

Short, practical: use the job to produce verifiable technical work, keep a public portfolio, quantify impact, and keep moving toward development roles.

Recommended Answers

All 10 Replies

Member Avatar for KushMishra

Is there nobody to answer my question ???

Member Avatar for KushMishra

Thank you very much for no answer to an urgent question and I am really happy.

Member Avatar for Ancient Dragon

You probably got no responses because no one knows what the hell you are talking about. Don't assume everyone knows what those acronyms mean, such as KPO, "HCL BPO" and "B.Tech. in Computer Science".


You should also mention what country you live in. This is the net and for all we know you might be living at the North Pole with Santa Clause.

Edited by Ancient Dragon because: n/a
Member Avatar for KushMishra

Thanks Ancient Dragon, I really appreciate your kind concern towards my last post and I would definitely look forward to the point mentioned by you.
The abbreviations were Knowledge Process Outsourcing(KPO), Business Process Outsourcing(BPO),HCL(Hindustan Computers Limited--A 5$ Billion Indian Corporate Sector Which Is Also Known For Its Information Technology Sector) and Bachelor Of Technology(B.Tech.).

So, now I hope everyone got some information on these terms and I will look forward to a relevant, quick and a logical reply related to the question I asked at the top.

Member Avatar for happygeek

From that we can deduce that your question is 'should I join a knowledge process outsourcing (company) or keep looking for a job' which, to be honest, I am not sure how anyone here can really answer in any meaningful way. If you've searched for jobs in the subjects you are interested in and found none, but have been offered a job in another subject which you think you can handle, then take the job even if it is just until you find something which is better suited to your long term plans. Any work is better than none, all experience looks good on your CV.

commented: Simple and Logical answer.Thanks. +0
Member Avatar for KushMishra

Thank you very much happygeek and I am really happy that you've given a straight forward suggestion leading to the correct path.
I would like to tell you that through your kind reply, I've got my appropriate answer however this answer could be given ages ago or a question like Ancient Dragon asked could have been asked that time only but anyways I've got my answer.
Thanks again.

Edited by KushMishra because: n/a
Member Avatar for happygeek

If I had spotted your question earlier I would have asked it earlier, but unfortunately I only read it for the first time this week I am afraid. It's impossible to read every post on DaniWeb, literally not enough hours in the day...

Member Avatar for KushMishra

That's perfectly fine with me because in the end you provided me an awesome logical answer.
Thanks again.

Member Avatar for steraj88

hi KM i am also in same position as like you i have done B.E in ECE from chennai 2010 passed out i searched job but i didnt get any job but selected in one KPO company in chennai they offering 10k salary p.m and planned to go for it what u say is it worth or not and its experience is valuable or not in later stage ... need ur opinion

regards
raj
<EMAIL SNIPPED>

Edited by peter_budo because: Keep It Organized - Do not ask anyone (member or moderator) for help by email or PM
Member Avatar for KushMishra

Hi Raj, as per my own views are concerned I would suggest you to decide one thing in your mind that which job suits you the best.
I mean that after 30-35 years how much satisfied would you feel after working in a KPO for such long time as you are an Electronics Engineer.The same point I thought in my mind and I didn't joined KPO as a KPO experience (as per my knowledge) doesn't count in any IT and ECE industry.

But I have also worked in HCL BPO from June 2010 to October 2010 just to increase my communication skills and then I left the firm because I didn't find any implementation of my Engineering knowledge in a BPO.
Also, I got placed in a KPO,iYogi in November,2010 but this time I was sure of the decision to be taken and so I didn't join this one and these days I am searching for an IT job and I am sure that I will surely get one someday.

Thanks.

Edited by KushMishra because: n/a
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