Member Avatar for kakabo123

My pc has the BSOD. There error msg after the technical info is: STOP: 0x00000024 (0x00190203, 0x8A9BBDE8, 0xC0000102, 0x00000000) There is nothing after that. I have unsuccessfully tried to reboot for the xp cd that came with the pc. The cd turns but nothing happens. The cd is good bcos my laptop can read it. The pc has a separate cd and dvd bay and I have swapped the two and still can't read the cd. I have tried to clear the cmos with no success either. The diagnostic lights are all green. Can anyone please help?

  • 3 Contributors
  • 4 Replies
  • 91 Views
  • 4 Days Discussion Span
  • Latest Post Latest Post by sittas87

Dani AI

Generated

STOP 0x24 is an NTFS-level failure (NTFS.sys) — most often caused by file-system corruption or a failing hard drive. Microsoft documents that this bugcheck is tied to NTFS file-system problems, so the core problem to investigate is the hard disk rather than the installer CD itself: .

Because the XP disc boots on the laptop, the media is likely fine. The desktop not booting from it (even after swapping drives) can mean the BIOS never sees the optical drive or it is bypassing the CD boot. First verify in the desktop BIOS that the optical drive appears in the device list and that the boot order/boot-menu is set to boot from CD. Check the optical drive power and data cables and jumpers (IDE) while powered off.

The most practical next step is to test the desktop hard drive directly: power down, remove the HDD, and attach it to the laptop (internal connection or a USB-to-SATA/IDE adapter). Immediately copy any important data off that disk. Run the drive maker’s diagnostic utility or a SMART-capable tool to check for reallocated sectors, pending sectors, or other hardware errors. If SMART shows failing attributes or the vendor tool reports a hardware fault, replace the drive. If SMART looks OK, run a full file-system/repair pass from the host system or boot a Windows PE / Linux live environment to attempt repairs and further checks.

If data recovery is critical and the drive shows physical problems, stop further writes and consider cloning with a rescue tool or using a professional recovery service. Given and comments, focus first on confirming BIOS/boot visibility, then move to external HDD testing as described — that sequence will identify whether the problem is media/drive, controller, or the HDD itself.

Recommended Answers

All 4 Replies

Member Avatar for abu taher

the cd you run with your laptop. but your pc didn't read. please check your cd rom. or check your cd other pc.

Member Avatar for sittas87

Hi Kakabo
The error accured within the Ntfs.sys. You need to run a chkdsk /f. please make sure that you make use of a bootable XP disk. Seeing that it works in other machines but doesnt wanna work at startup.
To determine if the disk is a boot up XP disk insert the disk into another machine where you know its working and boot from the disk in the other machine. iIf it doesnt recognize the the at bootup but it recognises it in windows then you know its not a bootup disk.
??

Member Avatar for kakabo123

I tried it on my laptop and it works. I have separate cd and dvd drives and have swapped the two and my pc can't read the disc. I thus cannot run check disk.

Member Avatar for sittas87

Works on you're Laptop? Then do a chkdsk when plugged in the laptop.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.