my gateway laptop got the blue screen of death a couple of times. i pulled the battery and plug and recharged it. the most recent time i did that was last night. today i open it and it wouldn't start it, it was waiting by the blank screen that comes right before i see the desktop.
i restarted it and was greeted with: run windows repair. i chose that. it said that it might take several minutes and it might restart several times in the process. it took several minutes to "find problems" and then it began to "repair them." a while later i noticed that the laptop had restarted - but now it is stuck on that green bar that you see right when you turn it on. i left it in the hopes that it would continue.
for the past 4 hours all i see on my screen is the green bar and the words microsoft corporation (it is the screen that flashes for about 2 seconds when any computer is turned on, after which the comp starts). i pulled the battery and opened it up in safe mode. safe mode took me automatically to the system repair and i let that run but when i looked back some hours later i saw that it had restarted itself and was on the green-bar-screen again. no matter how i open it, safe mode, regular, system repair, whatever, it stops by that screen.
i called customer service and some indian gave me crap about how my warranty is expired (it is not even a yr old now).
can someone give me advice on what to do please? thanks a lot.