Need help with a nasty virus

[rcaspi]

Hello, and thanks in advance for any help.

My PC got infected with what appeared to be two viruses simultaneously. Norton identified the first as some Vundo. I ran VundoFix, and it seems to have taken care of that one.
Then Norton discovered what it calls Trojan.MetaJuan. This virus keeps adding dll files in the system32 folder. One of them was sttss.dll, but I managed to remove that one, and new ones with random names keep being created. Norton, of course, can't deal with it. The virus slows down the system, and opens browser windows with advertisements for rogue antivirus software. I also found that my eMule incoming folder contained 300 files which I suspect were fake key generators infected with the virus. I think that this was done by the first virus, though, as that folder has remained empty for a few days now.

Vundofix doesn't find any of the DLL files of the second virus. Combofix does find them, and deletes the dlls, as well as a few other files. After I run Combofix, the machine appears to be clean for a while, but the virus always returns eventually.

This is a typical Combofix activity log:

Other Deletions

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
C:\WINDOWS\system32\apeeygkf.dll
C:\WINDOWS\system32\awvtq.dll
C:\WINDOWS\system32\cfdjgsbn.dll
C:\WINDOWS\system32\ddccyvw.dll
C:\WINDOWS\system32\dmyupmgb.ini
C:\WINDOWS\system32\hggddcy.dll
C:\WINDOWS\system32\igpgnhlp.dll
C:\WINDOWS\system32\mtiournp.ini
C:\WINDOWS\system32\pnruoitm.dll
C:\WINDOWS\system32\qtvwa.ini
C:\WINDOWS\system32\qtvwa.ini2

----- BITS: Possible infected sites -----

hxxp://au.download.windowsupdate.com

By the way, if I run HijackThis the virus hides and no dll's appear in the log, but this was easily defeated by changing the executable to HJT.exe.

I will post this morning's HighJack log in a following message

Thanks in advance to any help. I have cleaned viruses on my own before, but this one is too tough for me.

Ron

[rcaspi]

Here is this morning's Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:27:05 AM, on 2/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WFTPD\wftpd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\HijackThis\HJK.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gmail.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://webproxy.ucsd.edu/proxy.pl
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {BDC2F211-3C29-4B9F-9228-E62D6F9FB042} - C:\WINDOWS\system32\ssqpq.dll
O2 - BHO: {55a676a6-ea88-db0a-1684-b1183d4d260f} - {f062d4d3-811b-4861-a0bd-88ae6a676a55} - C:\WINDOWS\system32\pofmrnut.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [5a3b076f] rundll32.exe "C:\WINDOWS\system32\rxvildcl.dll",b
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Policies\Explorer\Run: [NTSpool] NTSpool.exe
O4 - Startup: wftpd.lnk = C:\Program Files\WFTPD\wftpd.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open PDF in Word - res://C:\Program Files\ScanSoft\OmniPagePro14.0\PdfCnv\IEShellExt.dll /100
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O17 - HKLM\System\CCS\Services\Tcpip\..\{D0361801-4725-464A-A202-5F129795CABE}: NameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{E61F07E0-089F-4453-8DAC-63711CD7F90B}: NameServer = 192.168.2.1
O18 - Protocol: ncbi8 - {2B576DD3-0B3E-4718-BCBF-B15E4FB8009D} - C:\Program Files\Vector NTI\Ncbi.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: awtustu - C:\WINDOWS\SYSTEM32\awtustu.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10382 bytes

[crunchie]

Hi and welcome to Daniweb forums :).

Please download VundoFix.exe
to your desktop.

• Double-click VundoFix.exe to run it.
• Click the Scan for Vundo button.
• Once it's done scanning, click the Remove Vundo button.
• You will receive a prompt asking if you want to remove the files, click YES
• Once you click yes, your desktop will go blank as it starts removing Vundo.
• When completed, it will prompt that it will reboot your computer, click OK.
• Please post the contents of C:\vundofix.txt and a new HijackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above
instructions starting from "Click the Scan for Vundo button." when
VundoFix appears at reboot.

[rcaspi]

Hi, and thanks for the quick reply.
Unfortunately, while running ComboFix this morning (in safe mode), it seriously damaged my windows installation. When Windows rebooted, I lost all traces of my network, my printers folder was empty, and there were some other very worrying signs. So reluctantly I gave up my war against the virus and restored my two months old backup. At least the virus is gone...

Thanks again.

Ron

[crunchie]

Well, I did ask you to run Vundofix :).