Can someone please help me, I bought this refurbished laptop recently but I keep getting a message pop up saying I have critical errors and I should go to Registrycleaner, that it is free, but when I go there they scan but don't get rid of the pop up but ask me to pay for membership for a proper cleanup!!! Anyone else have this problem?
Thanks
Dee
Dee Tucker
0
Newbie Poster
gerbil
216
Industrious Poster
Lo, Dee, here's some work for you...
==Download SmitfraudFix (by S!Ri) from http://siri.urz.free.fr/Fix/SmitfraudFix.zip
Extract the content (a folder named SmitfraudFix) to your Desktop.
- Open the SmitfraudFix folder and double-click smitfraudfix.cmd, select option #1 - Search [type 1 and Enter]; a text file will appear which lists infected files (if present). It will also create a log named rapport.txt in the root of your drive, eg: Local Disk C:\ ..
Please paste the report in your next reply. DO NOT RUN OPTION 2 YET!!!
==download hijackthis: http://www.majorgeeks.com/download5554.html
-copy it to a new FOLDER placed either alongside your program files or on your desktop and then...
-in that folder start HijackThis by dclicking the .exe; now close ALL other applications and any open windows including the explorer window containing HijackThis.
-click the Scan and Save a Logfile button. Post the log here.
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