0

My sister is having a problem with her computer. Getting a lot of IE pages opening up with requests to scan her computer for malware, etc. She and I have tried numerous adaware, spyware and virus programs to get rid of these pop-ups but to no avail. Her computer if also running slowly while trying to get into some pages on Firefox. Here is a copy of Hijack that I ran a little while ago. Can you please give me some help with this? Would appreciate ANY help to try and get rid of this. Thanks so much ...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:47:14 PM, on 3/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://search.sympatico.msn.ca/spbasic.htm?mkt=en-CA&FORM=MIMWA1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://mystart.incredimail.com/english
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE

C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [EPSON Stylus CX4200 Series]

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series"

/O6 "USB001" /M "Stylus CX4200"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware

7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [BM2325209f] Rundll32.exe "C:\WINDOWS\system32\dcvfebaq.dll",s
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [EPSON Stylus CX4200 Series]

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series"

/M "Stylus CX4200" /EF "HKCU"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User

'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User

'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User

'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User

'Default user')
O4 - Startup: Yahoo! Widgets.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
O4 - Global Startup: CreataCard Gold 2 Forget Me Not Reminders.lnk = C:\Program

Files\CreataCard\Gold\FMRMD32.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\Program

Files\IncrediMail\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation

Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program

Files\Yahoo!\Common\Yinsthelper.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program

Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG

Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation

- C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache

Group\Apache2\bin\apache.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA

Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -

C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 6537 bytes

2
Contributors
11
Replies
12
Views
9 Years
Discussion Span
Last Post by crunchie
0

Hi and welcome to the Daniweb forums :).

==========

When you save your logfile in notepad, please go to the 'Format' Tab and make sure 'Word Wrap' is unchecked. The log you posted looks like crap.

==

Please download ComboFix by sUBs from HERE or HERE

  • You must download it to and run it from your Desktop
  • Physically disconnect from the internet.
  • Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
  • Double click combofix.exe & follow the prompts.
  • When finished, it will produce a log. Please save that log to post in your next reply along with a fresh HJT log
  • Re-enable all the programs that were disabled during the running of ComboFix..

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

0

Hi Crunchie - sorry for the "crap" posting the last time. :(

On both of these reports I made sure that the Word Wrap was unchecked. Thank You for any help you can give me. So here goes ...

ComboFix 08-03-26.3 - Sharon 2008-03-28  8:34:32.1 - NTFSx86
Microsoft Windows XP Professional  5.1.2600.2.1252.1.1033.18.64 [GMT -2.5:30]
Running from: C:\Documents and Settings\Sharon\Desktop\ComboFix.exe
* Created a new restore point


WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.


(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.


C:\Program Files\FunWebProducts
C:\Program Files\MyWebSearch
C:\Program Files\MyWebSearch\bar\History\search2
C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat
C:\WINDOWS\BM2325209f.xml
C:\WINDOWS\pskt.ini
C:\WINDOWS\system32\atryjmfk.dll
C:\WINDOWS\system32\dcvfebaq.dll
C:\WINDOWS\system32\ddayw.dll
C:\WINDOWS\system32\dttucqbc.dll
C:\WINDOWS\system32\gebyvvu.dll
C:\WINDOWS\system32\hgjlm.ini
C:\WINDOWS\system32\hgjlm.ini2
C:\WINDOWS\system32\jgdexktw.dll
C:\WINDOWS\system32\jjkmp.ini
C:\WINDOWS\system32\jjkmp.ini2
C:\WINDOWS\system32\ktouqndy.dll
C:\WINDOWS\system32\lgytasjd.dll
C:\WINDOWS\system32\mcrh.tmp
C:\WINDOWS\system32\omuksgkq.dll
C:\WINDOWS\system32\uvvwa.ini
C:\WINDOWS\system32\uvvwa.ini2
C:\WINDOWS\system32\vjsyvewf.dll
C:\WINDOWS\system32\wdbgrwpw.dll
C:\WINDOWS\system32\wyadd.ini
C:\WINDOWS\system32\wyadd.ini2
C:\WINDOWS\system32\xycdd.ini
C:\WINDOWS\system32\xycdd.ini2


.
(((((((((((((((((((((((((   Files Created from 2008-02-28 to 2008-03-28  )))))))))))))))))))))))))))))))
.


2008-03-26 20:07 . 2007-12-06 23:51 6,066,176   -----c---   C:\WINDOWS\system32\dllcache\ieframe.dll
2008-03-26 20:07 . 2007-07-01 01:01 2,455,488   -----c---   C:\WINDOWS\system32\dllcache\ieapfltr.dat
2008-03-26 20:07 . 2007-07-01 01:06 991,232 -----c---   C:\WINDOWS\system32\dllcache\ieframe.dll.mui
2008-03-26 20:07 . 2007-12-06 23:51 459,264 -----c---   C:\WINDOWS\system32\dllcache\msfeeds.dll
2008-03-26 20:07 . 2007-12-06 23:51 383,488 -----c---   C:\WINDOWS\system32\dllcache\ieapfltr.dll
2008-03-26 20:07 . 2007-12-06 23:51 267,776 -----c---   C:\WINDOWS\system32\dllcache\iertutil.dll
2008-03-26 20:07 . 2007-12-06 23:51 63,488  -----c---   C:\WINDOWS\system32\dllcache\icardie.dll
2008-03-26 20:07 . 2007-12-06 23:51 52,224  -----c---   C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2008-03-26 20:07 . 2007-12-06 08:30 13,824  -----c---   C:\WINDOWS\system32\dllcache\ieudinit.exe
2008-03-26 19:22 . 2008-03-26 19:23 <DIR>    d--------   C:\Program Files\Bookworm
2008-03-26 19:03 . 2008-03-26 19:18 <DIR>    d--------   C:\WINDOWS\system32\NtmsData
2008-03-26 17:59 . 2008-03-26 18:09 <DIR>    d--------   C:\VundoFix Backups
2008-03-26 14:19 . 2008-03-26 14:19 <DIR>    d--------   C:\Program Files\Enigma Software Group
2008-03-08 18:24 . 2008-03-08 18:54 <DIR>    d--------   C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-03-08 17:36 . 2008-03-08 17:36 <DIR>    d--------   C:\Documents and Settings\Sharon\Application Data\AdwareAlert


.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-03-28 07:30    ---------   d-----w C:\Documents and Settings\All Users\Application Data\avg7
2008-03-28 02:42    ---------   d-----w C:\Documents and Settings\Sharon\Application Data\AVG7
2008-03-27 22:59    ---------   d-----w C:\Program Files\Trend Micro
2008-03-27 17:44    ---------   d-----w C:\Program Files\Java
2008-03-27 17:43    ---------   d-----w C:\Program Files\Windows Live Toolbar
2008-03-26 18:32    ---------   d-----w C:\Program Files\The Print Shop 20
2008-03-26 18:23    ---------   d-----w C:\Program Files\PopCap Games
2008-03-26 18:23    ---------   d-----w C:\Program Files\FROG
2008-03-26 18:22    ---------   d--h--w C:\Program Files\InstallShield Installation Information
2008-03-26 18:22    ---------   d-----w C:\Program Files\ArcSoft
2008-03-26 18:21    ---------   d-----w C:\Program Files\Common Files\Adobe
2008-03-16 22:36    ---------   d-----w C:\Program Files\Windows Live Safety Center
2008-03-16 15:36    ---------   d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2008-03-13 16:43    ---------   d-----w C:\Program Files\Windows Media Connect 2
2008-03-13 16:39    ---------   d-----w C:\Program Files\MSN Messenger
2008-02-24 23:10    ---------   d-----w C:\Program Files\Oberon Media
.


(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4B6DB05-47FE-4A33-93F8-F2B4D3E18E60}]
C:\WINDOWS\system32\jkklk.dll


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IncrediMail"="C:\Program Files\IncrediMail\bin\IncMail.exe" [2007-06-12 11:28 208946]
"EPSON Stylus CX4200 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.exe" [2005-03-08 00:30 98304]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 09:30 15360]
"msnmsgr"="C:\Program Files\MSN Messenger\msnmsgr.exe" [2007-01-19 12:54 5674352]


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2005-10-10 21:49 7286784]
"NvMediaCenter"="C:\WINDOWS\system32\NvMcTray.dll" [2005-10-10 21:49 86016]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2004-10-27 15:21 61952 C:\WINDOWS\system32\HdAShCut.exe]
"EPSON Stylus CX4200 Series"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.exe" [2005-03-08 00:30 98304]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-12-21 10:27 579072]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 06:55 6731312]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11 132496]


[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-10-23 09:18 219136]


C:\Documents and Settings\Sharon\Start Menu\Programs\Startup\
Yahoo! Widgets.lnk - C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe [2007-12-11 20:04:48 3746856]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\gebyvvu]
gebyvvu.dll


[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^CreataCard Gold 2 Forget Me Not Reminders.lnk]
backup=C:\WINDOWS\pss\CreataCard Gold 2 Forget Me Not Reminders.lnkCommon Startup


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
--a------ 2007-03-09 11:09 63712 C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
--a------ 2008-01-11 23:16 39792 C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BM2325209f]
C:\WINDOWS\system32\jgdexktw.dll


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSN Messenger]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
--a------ 2007-01-19 12:54 5674352 C:\Program Files\MSN Messenger\MsnMsgr.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MyWebSearch Email Plugin]


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroCheck]
--a------ 2001-07-09 06:20 155648 C:\WINDOWS\system32\\NeroCheck.exe


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
--a------ 2005-10-10 21:49 1519616 C:\WINDOWS\system32\nwiz.exe


[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001


[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\NVIDIA Corporation\\NetworkAccessManager\\Apache Group\\Apache2\\bin\\Apache.exe"=
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"C:\\Program Files\\MSN Messenger\\livecall.exe"=
"C:\\Program Files\\IncrediMail\\bin\\ImApp.exe"=
"C:\\Program Files\\IncrediMail\\bin\\IncMail.exe"=
"C:\\Program Files\\IncrediMail\\bin\\ImpCnt.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"=
"C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=


R0 BsStor;InCD Storage Helper Driver;C:\WINDOWS\system32\DRIVERS\bsstor.sys [2002-06-05 20:37]
S4 BsUDF;InCD UDF Driver;C:\WINDOWS\system32\drivers\BsUDF.sys [2002-09-13 10:05]


.
Contents of the 'Scheduled Tasks' folder
"2008-03-28 05:30:00 C:\WINDOWS\Tasks\AdwareAlert Scheduled Scan.job"
- C:\Program Files\AdwareAlert\AdwareAlert.ex
- C:\Program Files\AdwareAlert.SharonWRuns AdwareAlert to scan your computer for malicious and potenially unwanted programs.
.
**************************************************************************


catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-28 08:44:07
Windows 5.1.2600 Service Pack 2 NTFS


scanning hidden processes ...


scanning hidden autostart entries ...


scanning hidden files ...


scan completed successfully
hidden files: 0


**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------


PROCESS: C:\WINDOWS\explorer.exe
-> C:\Program Files\ArcSoft\PhotoImpression 5\share\pihook.dll
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
.
**************************************************************************
.
Completion time: 2008-03-28  8:47:45 - machine was rebooted
ComboFix-quarantined-files.txt  2008-03-28 11:17:42
Pre-Run: 68,823,306,240 bytes free
Post-Run: 69,577,568,256 bytes free
.
2008-03-27 19:01:50 --- E O F ---


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:54:34 AM, on 3/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal


Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mystart.incredimail.com/english
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {D4B6DB05-47FE-4A33-93F8-F2B4D3E18E60} - C:\WINDOWS\system32\jkklk.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series" /O6 "USB001" /M "Stylus CX4200"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series" /M "Stylus CX4200" /EF "HKCU"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: Yahoo! Widgets.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
O4 - Global Startup: CreataCard Gold 2 Forget Me Not Reminders.lnk = C:\Program Files\CreataCard\Gold\FMRMD32.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\Program Files\IncrediMail\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\npjpi160_03.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O20 - Winlogon Notify: gebyvvu - gebyvvu.dll (file missing)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe


--
End of file - 6073 bytes

Edited by happygeek: fixed formatting

0

Can you please do the following.


===============

Scan with HijackThis and then place a check next to all the following, if present:


O2 - BHO: (no name) - {D4B6DB05-47FE-4A33-93F8-F2B4D3E18E60} - C:\WINDOWS\system32\jkklk.dll (file missing)

O20 - Winlogon Notify: gebyvvu - gebyvvu.dll (file missing)


Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

0

Hi Crunchie,

Here is the latest HJ scan. The computer seems to be running a lot faster now but we haven't used it enough since last scan/repairs to find out if there are any pop-ups. Will keep you posted. Thank You for your help !!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:21:19 PM, on 3/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\WINDOWS\system32\sessmgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mystart.incredimail.com/english
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series" /O6 "USB001" /M "Stylus CX4200"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAEA.EXE /P26 "EPSON Stylus CX4200 Series" /M "Stylus CX4200" /EF "HKCU"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: Yahoo! Widgets.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
O4 - Global Startup: CreataCard Gold 2 Forget Me Not Reminders.lnk = C:\Program Files\CreataCard\Gold\FMRMD32.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\Program Files\IncrediMail\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 6153 bytes

0

Thanks a Million Crunchie !!! Everything seems to be working great now. Web pages are loading faster and overall the computer looks like the bugs are gone. I will definitely recommend your forum to anyone needing computer help. Thanks once again !!!

0

You are welcome :).

This thread is now closed. If you need it reopened, please send a PM to one of our Mods.

Include the link to the thread and detail why you need it reopened.

If this is not your thread please start a New Topic.

0

Re-opened at OP's request.

Go to Start | Run and type msconfig and press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings link on the left.

Check the box labelled 'Turn off System restore'.

Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

Note that all previous restore points will be lost.

==

Let's get rid of Combofix now that we are finished with it. Click START then RUN
Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.






When shown the disclaimer, Select "2"


The above procedure will: Delete the following: ComboFix and its associated files and folders.
VundoFix backups, if present
The C:\Deckard folder, if present
The C:_OtMoveIt folder, if present

Reset the clock settings.
Hide file extensions, if required.
Hide System/Hidden files, if required.
Reset System Restore.

Attachments th_CF_Cleanup.png 9.98 KB
0

Hi again Crunchie - we have followed instructions and will be running a virus scan over night as it is late night here in Newfoundland, Canada. Will post you the results in the morning.

Once again a BIG THANK YOU for all your help and support !!! :)

0

Hi Crunchie - it's been 2 days and all scans have turned up NOTHING out of the ordinary !!! Once again, a very big Thank You for all your help - couldn't have done it without you !!! Good Luck - Ecila :icon_wink:

0

Glad to hear it :).

This thread is now closed. If you need it reopened, please send a PM to one of our Mods.

Include the link to the thread and detail why you need it reopened.

If this is not your thread please start a New Topic.

========

Now that your PC is clean you need to follow these easy steps to keeping it this way:

Download CCleaner and install, then run it. It will clear out your temp folders.

  1. Uncheck "Cookies" under "Internet Explorer".
  2. Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.
  3. Close when finished.

Secure your Internet Explorer by going here and following the instructions there.

Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.

Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.

Install and keep updated, AVG anti-spyware, Ad-Aware SE and Spybot S&D.
Run them all on a regular basis, following the maker's recommendations.

Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often.

Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.

Empty the Recycle Bin.

For XP users.
After something like this it is a good idea to Flush the Restore Points and start fresh.
To flush the XP system Restore Points.

Go to Start | Run and type msconfig and press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings link on the left.

Check the box labelled 'Turn off System restore'.

Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

Note that all previous restore points will be lost.

===============

If you have any more problems, post back.

-

Happy surfing,

crunchie.

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