0

Hi I'm Nackio and not very tech savvy.

I can't access my control panel on my Acer Aspire Windows Vista laptop. I already did some of the steps I saw outlined in previous threads.

Here is my Combo fix report log:
ComboFix 08-12-12.05 - Nadia&Shaq 2008-12-13 12:17:10.1 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1013.243 [GMT -5:00]
Running from: c:\users\Nadia&Shaq\Downloads\ComboFix.exe
* Created a new restore point
.
Error: Cfiles.dat

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\users\Nadia&Shaq\AppData\Roaming\.#

.
((((((((((((((((((((((((( Files Created from 2008-11-13 to 2008-12-13 )))))))))))))))))))))))))))))))
.

2008-12-13 09:54 . 2008-12-13 09:54 <DIR> d-------- c:\users\Nadia&Shaq\AppData\Roaming\Uniblue
2008-12-13 00:12 . 2008-12-13 00:12 <DIR> d-------- c:\program files\Trend Micro
2008-12-12 10:52 . 2008-10-21 20:22 2,048 --a------ c:\windows\System32\tzres.dll
2008-12-11 21:58 . 2008-10-31 20:21 4,240,384 --a------ c:\windows\System32\GameUXLegacyGDFs.dll
2008-12-11 21:58 . 2008-10-21 00:25 296,960 --a------ c:\windows\System32\gdi32.dll
2008-12-11 21:58 . 2008-10-31 22:44 28,672 --a------ c:\windows\System32\Apphlpdm.dll
2008-12-08 17:58 . 2008-12-08 17:58 <DIR> d-------- c:\users\All Users\LogMeIn
2008-12-08 17:58 . 2008-12-08 17:58 <DIR> d-------- c:\programdata\LogMeIn
2008-12-08 17:56 . 2008-10-16 20:35 87,352 --a------ c:\windows\System32\LMIinit.dll
2008-12-08 17:56 . 2008-10-16 20:35 83,288 --a------ c:\windows\System32\LMIRfsClientNP.dll
2008-12-08 17:56 . 2008-07-24 18:46 47,640 --a------ c:\windows\System32\drivers\LMIRfsDriver.sys
2008-12-08 17:56 . 2008-10-16 20:35 28,984 --a------ c:\windows\System32\LMIport.dll
2008-12-08 17:56 . 2008-12-08 17:56 1,024 --a------ C:\.rnd
2008-12-08 17:55 . 2008-12-13 00:08 <DIR> d-------- c:\program files\LogMeIn
2008-12-08 15:43 . 2008-12-08 15:43 <DIR> d-------- c:\program files\Microsoft Easy Assist
2008-12-08 15:42 . 2008-12-08 15:42 <DIR> d-------- c:\users\All Users\Applications
2008-12-08 15:42 . 2008-12-08 15:42 <DIR> d-------- c:\programdata\Applications
2008-12-08 14:56 . 2008-12-08 14:56 <DIR> d-------- c:\users\All Users\Citrix
2008-12-08 14:56 . 2008-12-08 14:56 <DIR> d-------- c:\programdata\Citrix
2008-12-08 14:38 . 2008-12-08 14:38 61,224 --a------ c:\users\Nadia&Shaq\GoToAssistDownloadHelper.exe
2008-12-08 14:28 . 2008-12-08 14:28 <DIR> d-------- c:\users\Nadia&Shaq\AppData\Roaming\McAfee
2008-12-03 23:42 . 2008-12-04 06:47 <DIR> d-------- c:\program files\3D LOTR Sauron Eye
2008-12-03 23:42 . 2008-12-04 06:46 65,879 --a------ c:\windows\System32\3D LOTR SAURON EYE.scr
2008-12-03 23:18 . 2008-12-03 23:20 <DIR> d-------- c:\users\Nadia&Shaq\AppData\Roaming\vlc
2008-12-03 23:16 . 2008-12-03 23:16 <DIR> d-------- c:\program files\VideoLAN
2008-12-03 21:48 . 2008-12-03 21:48 <DIR> d-------- c:\program files\uTorrent
2008-12-03 21:47 . 2008-12-09 07:32 <DIR> d-------- c:\users\Nadia&Shaq\AppData\Roaming\uTorrent
2008-11-30 00:13 . 2008-11-30 00:13 <DIR> dr------- c:\users\Guest\Searches
2008-11-30 00:12 . 2008-11-30 00:13 <DIR> dr------- c:\users\Guest\Videos
2008-11-30 00:12 . 2008-11-30 00:13 <DIR> dr------- c:\users\Guest\Saved Games
2008-11-30 00:12 . 2008-11-30 00:13 <DIR> dr------- c:\users\Guest\Pictures
2008-11-30 00:12 . 2008-11-30 00:13 <DIR> dr------- c:\users\Guest\Music
2008-11-30 00:12 . 2008-11-30 00:13 <DIR> dr------- c:\users\Guest\Links
2008-11-30 00:12 . 2008-11-30 00:13 <DIR> dr------- c:\users\Guest\Downloads
2008-11-30 00:12 . 2008-11-30 00:13 <DIR> dr------- c:\users\Guest\Documents
2008-11-30 00:12 . 2008-11-30 00:12 <DIR> dr------- c:\users\Guest\Contacts
2008-11-30 00:12 . 2006-11-02 07:37 <DIR> d-------- c:\users\Guest\AppData\Roaming\Media Center Programs
2008-11-30 00:12 . 2008-03-20 12:07 <DIR> d-------- c:\users\Guest\AppData\Roaming\Acer GameZone Console
2008-11-30 00:12 . 2008-11-30 00:13 <DIR> d--h----- c:\users\Guest\AppData
2008-11-30 00:12 . 2008-11-30 00:13 <DIR> d-------- c:\users\Guest
2008-11-29 14:45 . 2008-11-29 14:45 <DIR> d-------- c:\users\All Users\Google
2008-11-29 14:43 . 2008-12-13 00:18 <DIR> d-------- c:\users\All Users\Google Updater
2008-11-29 14:43 . 2008-12-13 00:18 <DIR> d-------- c:\programdata\Google Updater
2008-11-29 14:43 . 2008-11-29 15:05 <DIR> d-------- c:\program files\Google
2008-11-29 13:29 . 2008-12-08 23:42 <DIR> d-------- c:\users\Nadia&Shaq\AppData\Roaming\LimeWire
2008-11-29 13:25 . 2008-11-29 13:24 410,976 --a------ c:\windows\System32\deploytk.dll
2008-11-29 13:24 . 2008-11-29 13:24 <DIR> d-------- c:\program files\Java
2008-11-29 13:04 . 2008-11-29 13:14 <DIR> d-------- c:\program files\Windows Live Toolbar
2008-11-29 12:59 . 2008-11-29 12:59 <DIR> d-------- c:\program files\MSN Messenger
2008-11-29 11:28 . 2008-11-29 11:32 <DIR> d-------- c:\users\All Users\Yahoo!
2008-11-29 11:28 . 2008-11-29 11:32 <DIR> d-------- c:\programdata\Yahoo!
2008-11-28 23:01 . 2008-11-28 23:01 <DIR> d-------- c:\program files\MSXML 4.0
2008-11-28 22:48 . 2008-06-25 20:45 12,240,896 --a------ c:\windows\System32\NlsLexicons0007.dll
2008-11-28 22:48 . 2008-06-25 20:45 2,644,480 --a------ c:\windows\System32\NlsLexicons0009.dll
2008-11-28 22:48 . 2008-08-05 04:49 428,544 --a------ c:\windows\System32\EncDec.dll
2008-11-28 22:48 . 2008-08-05 04:49 293,376 --a------ c:\windows\System32\psisdecd.dll
2008-11-28 22:48 . 2008-08-05 04:48 217,088 --a------ c:\windows\System32\psisrndr.ax
2008-11-28 22:48 . 2008-08-05 04:48 177,664 --a------ c:\windows\System32\mpg2splt.ax
2008-11-28 22:48 . 2008-08-05 04:48 80,896 --a------ c:\windows\System32\MSNP.ax
2008-11-28 22:48 . 2008-04-22 23:41 57,856 --a------ c:\windows\System32\MSDvbNP.ax
2008-11-28 22:47 . 2008-06-25 22:29 801,280 --a------ c:\windows\System32\NaturalLanguage6.dll
2008-11-28 22:42 . 2008-02-29 02:11 988,216 --a------ c:\windows\System32\winload.exe
2008-11-28 22:42 . 2008-02-29 02:11 927,288 --a------ c:\windows\System32\winresume.exe
2008-11-28 22:42 . 2008-02-22 00:05 615,992 --a------ c:\windows\System32\ci.dll
2008-11-28 22:42 . 2008-02-29 02:14 19,000 --a------ c:\windows\System32\kd1394.dll
2008-11-28 22:41 . 2008-02-29 01:53 378,368 --a------ c:\windows\System32\srcore.dll
2008-11-28 22:41 . 2008-02-28 23:12 318,464 --a------ c:\windows\System32\rstrui.exe
2008-11-28 22:41 . 2008-02-29 01:53 46,592 --a------ c:\windows\System32\setbcdlocale.dll
2008-11-28 22:41 . 2008-02-29 01:53 40,960 --a------ c:\windows\System32\srclient.dll
2008-11-28 22:41 . 2008-02-28 23:12 14,848 --a------ c:\windows\System32\srdelayed.exe
2008-11-28 22:41 . 2008-02-29 01:35 6,656 --a------ c:\windows\System32\kbd106n.dll
2008-11-28 22:39 . 2008-03-07 23:21 1,695,744 --a------ c:\windows\System32\gameux.dll
2008-11-28 22:39 . 2008-10-21 00:25 1,645,568 --a------ c:\windows\System32\connect.dll
2008-11-28 22:39 . 2008-09-09 22:40 1,334,272 --a------ c:\windows\System32\msxml6.dll
2008-11-28 22:39 . 2008-04-26 03:26 891,448 --a------ c:\windows\System32\drivers\tcpip.sys
2008-11-28 22:39 . 2008-04-11 22:32 784,896 --a------ c:\windows\System32\rpcrt4.dll
2008-11-28 22:39 . 2008-06-18 22:31 361,984 --a------ c:\windows\System32\IPSECSVC.DLL
2008-11-28 22:39 . 2008-10-21 22:57 241,152 --a------ c:\windows\System32\PortableDeviceApi.dll
2008-11-28 22:39 . 2008-04-04 20:21 72,192 --a------ c:\windows\System32\drivers\pacer.sys
2008-11-28 22:39 . 2008-04-04 22:34 15,360 --a------ c:\windows\System32\pacerprf.dll
2008-11-28 22:38 . 2008-09-17 21:16 2,032,640 --a------ c:\windows\System32\win32k.sys
2008-11-28 22:38 . 2008-06-25 22:29 303,616 --a------ c:\windows\System32\wmpeffects.dll
2008-11-28 22:38 . 2008-04-18 00:48 269,312 --a------ c:\windows\System32\es.dll
2008-11-28 22:38 . 2008-08-26 20:05 212,480 --a------ c:\windows\System32\drivers\mrxsmb10.sys
2008-11-28 22:37 . 2008-04-26 03:08 1,314,816 --a------ c:\windows\System32\quartz.dll
2008-11-28 22:37 . 2008-09-05 00:14 1,191,936 --a------ c:\windows\System32\msxml3.dll
2008-11-28 22:37 . 2008-08-27 22:40 712,704 --a------ c:\windows\System32\WindowsCodecs.dll
2008-11-28 22:37 . 2008-08-27 22:40 425,472 --a------ c:\windows\System32\PhotoMetadataHandler.dll
2008-11-28 22:37 . 2008-08-27 22:40 347,136 --a------ c:\windows\System32\WindowsCodecsExt.dll
2008-11-28 22:37 . 2008-08-26 20:06 288,768 --a------ c:\windows\System32\drivers\srv.sys
2008-11-28 22:37 . 2008-09-17 23:56 147,456 --a------ c:\windows\System32\Faultrep.dll
2008-11-28 22:36 . 2008-08-11 22:39 443,392 --a------ c:\windows\System32\win32spl.dll
2008-11-28 22:36 . 2008-05-08 16:59 430,080 --a------ c:\windows\System32\vbscript.dll
2008-11-28 22:36 . 2008-05-08 16:59 180,224 --a------ c:\windows\System32\scrobj.dll
2008-11-28 22:36 . 2008-05-08 16:59 172,032 --a------ c:\windows\System32\scrrun.dll
2008-11-28 22:36 . 2008-05-08 16:59 155,648 --a------ c:\windows\System32\wscript.exe
2008-11-28 22:36 . 2008-05-08 16:58 135,168 --a------ c:\windows\System32\wshom.ocx
2008-11-28 22:36 . 2008-05-08 16:58 135,168 --a------ c:\windows\System32\cscript.exe
2008-11-28 22:36 . 2008-09-17 23:56 125,952 --a------ c:\windows\System32\wersvc.dll
2008-11-28 22:36 . 2008-05-08 16:59 90,112 --a------ c:\windows\System32\wshext.dll
2008-11-28 22:35 . 2008-04-10 00:12 738,304 --a------ c:\windows\System32\inetcomm.dll
2008-11-28 22:35 . 2008-08-01 20:01 625,152 --a------ c:\windows\System32\drivers\dxgkrnl.sys
2008-11-28 22:35 . 2008-06-25 22:29 565,248 --a------ c:\windows\System32\emdmgmt.dll
2008-11-28 22:35 . 2008-05-19 21:07 148,480 --a------ c:\windows\System32\drivers\nwifi.sys
2008-11-28 22:35 . 2008-05-09 20:33 113,664 --a------ c:\windows\System32\drivers\rmcast.sys
2008-11-28 22:35 . 2008-06-25 22:29 45,056 --a------ c:\windows\System32\dataclen.dll
2008-11-28 22:35 . 2008-08-01 22:26 36,864 --a------ c:\windows\System32\cdd.dll
2008-11-28 22:34 . 2008-09-18 00:09 3,601,464 --a------ c:\windows\System32\ntkrnlpa.exe
2008-11-28 22:34 . 2008-09-18 00:09 3,549,240 --a------ c:\windows\System32\ntoskrnl.exe
2008-11-28 22:26 . 2008-11-28 22:26 <DIR> d-------- c:\program files\Convesoft
2008-11-28 22:11 . 2008-10-16 16:13 1,809,944 --a------ c:\windows\System32\wuaueng.dll
2008-11-28 22:11 . 2008-10-16 15:56 1,524,736 --a------ c:\windows\System32\wucltux.dll
2008-11-28 22:11 . 2008-10-16 16:09 51,224 --a------ c:\windows\System32\wuauclt.exe
2008-11-28 22:11 . 2008-10-16 16:09 43,544 --a------ c:\windows\System32\wups2.dll
2008-11-28 22:10 . 2008-10-16 16:12 561,688 --a------ c:\windows\System32\wuapi.dll
2008-11-28 22:10 . 2008-10-16 14:08 162,064 --a------ c:\windows\System32\wuwebv.dll
2008-11-28 22:10 . 2008-10-16 15:55 83,456 --a------ c:\windows\System32\wudriver.dll
2008-11-28 22:10 . 2008-10-16 16:08 34,328 --a------ c:\windows\System32\wups.dll
2008-11-28 22:10 . 2008-10-16 13:56 31,232 --a------ c:\windows\System32\wuapp.exe
2008-11-23 15:37 . 2008-11-23 15:37 <DIR> d-------- c:\program files\VirtualDJ
2008-11-20 09:16 . 2008-11-20 09:16 <DIR> dr------- c:\windows\System32\config\systemprofile\Music
2008-11-20 08:42 . 2008-11-20 08:42 <DIR> d-------- c:\users\Nadia&Shaq\AppData\Roaming\Yahoo!
2008-11-20 08:42 . 2008-12-08 14:32 <DIR> d-------- c:\users\All Users\Yahoo! Companion
2008-11-20 08:42 . 2008-12-08 14:32 <DIR> d-------- c:\programdata\Yahoo! Companion
2008-11-20 08:37 . 2008-11-20 08:37 <DIR> d-------- c:\windows\A5W_DATA

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-13 14:48 --------- d-----w c:\program files\McAfee
2008-12-12 16:07 --------- d-----w c:\program files\Windows Mail
2008-12-12 15:55 --------- d-----w c:\programdata\Microsoft Help
2008-12-11 16:08 --------- d-----w c:\program files\Common Files\Adobe
2008-12-08 19:29 --------- d-----w c:\programdata\McAfee
2008-12-01 02:09 --------- d-----w c:\program files\Microsoft Works
2008-11-29 16:28 --------- d-----w c:\program files\Yahoo!
2008-11-29 16:12 --------- d-----w c:\programdata\SiteAdvisor
2008-11-01 03:44 541,696 ----a-w c:\windows\AppPatch\AcLayers.dll
2008-11-01 03:44 52,736 ----a-w c:\windows\AppPatch\iebrshim.dll
2008-11-01 03:44 460,288 ----a-w c:\windows\AppPatch\AcSpecfc.dll
2008-11-01 03:44 2,154,496 ----a-w c:\windows\AppPatch\AcGenral.dll
2008-11-01 03:44 173,056 ----a-w c:\windows\AppPatch\AcXtrnal.dll
2008-10-29 06:29 2,927,104 ----a-w c:\windows\explorer.exe
2008-10-17 01:35 23,736 ----a-w c:\windows\System32\lmimirr.dll
2008-10-17 01:35 10,040 ----a-w c:\windows\System32\lmimirr2.dll
2008-10-16 04:47 827,392 ----a-w c:\windows\System32\wininet.dll
2008-09-30 21:43 1,286,152 ----a-w c:\windows\System32\msxml4.dll
2008-01-21 02:43 174 --sha-w c:\program files\desktop.ini
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}]
2008-07-28 05:47 160496 --a------ c:\progra~1\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2008-01-03 04:00 39472 --a------ c:\acer\Empowering Technology\eDataSecurity\x86\PSDProtect.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-20 1233920]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-20 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-20 202240]
"Messenger (Yahoo!)"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" [2008-11-05 4347120]
"MsnMsgr"="c:\program files\MSN Messenger\MsnMsgr.Exe" [2007-01-19 5674352]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-11-29 39408]
"WindowsWelcomeCenter"="oobefldr.dll" [2008-01-20 c:\windows\System32\oobefldr.dll]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2007-08-04 582992]
"eDataSecurity Loader"="c:\acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe" [2008-03-05 525360]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-01-22 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-01-22 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-01-22 133656]
"PLFSetL"="c:\windows\PLFSetL.exe" [2007-07-05 94208]
"PLFSetI"="c:\windows\PLFSetI.exe" [2007-10-23 200704]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2008-01-04 768520]
"PlayMovie"="c:\program files\Acer Arcade Deluxe\Play Movie\PMVService.exe" [2008-01-22 200704]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2007-07-21 159744]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-11-29 136600]
"LogMeIn GUI"="c:\program files\LogMeIn\x86\LogMeInSystray.exe" [2008-07-24 63048]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"RtHDVCpl"="RtHDVCpl.exe" [2008-03-11 c:\windows\RtHDVCpl.exe]
"Skytel"="Skytel.exe" [2007-11-20 c:\windows\SkyTel.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\MSN Messenger\msnmsgr.exe" [2007-01-19 5674352]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Empowering Technology Launcher.lnk - c:\acer\Empowering Technology\eAPLauncher.exe [2008-03-20 535336]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\disallowrun]
"1"= command.com

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\DomainProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{FC1EF117-9858-44F7-95CC-A3DC4313EAE0}"= Profile=Private|Profile=Public|c:\program files\Common Files\Mcafee\MNA\McNaSvc.exe:McAfee Network Agent
"{ED2FC4EB-32A1-4E56-904D-4EA0614FD500}"= c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\Acer Arcade Deluxe.exe:Acer Arcade Deluxe
"{33EEE166-85DE-46AC-87E1-E20A5A5434EB}"= c:\program files\Acer Arcade Deluxe\VideoMagician\VideoMagician.exe:VideoMagician
"{BDA5D874-16EF-4B10-8BA6-5856E0B56CE3}"= c:\program files\Acer Arcade Deluxe\HomeMedia\HomeMedia.exe:HomeMedia
"{0FDC3C5C-F4E1-4111-B538-9BCA586D69A3}"= c:\program files\Acer Arcade Deluxe\DV Wizard\DV Wizard.exe:DV Wizard
"{6C8BF0A6-8497-4690-A024-11A85EAD1B0E}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{7E422C72-CDB8-4FA4-A345-DC20BD82DD47}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{78033C92-06D3-4A55-913A-B06406669F70}"= c:\program files\Acer Arcade Deluxe\DVDivine\DVDivine.exe:DVDivine
"{3812D509-2657-457B-AD54-B5D98534A92A}"= c:\program files\Acer Arcade Deluxe\Play Movie\PlayMovie.exe:Play Movie
"{43BB7FD7-AE73-486E-A17E-032081D8B1A6}"= c:\program files\Acer Arcade Deluxe\Play Movie\PMVService.exe:Play Movie Resident Program
"{F6398282-9C3E-4A5F-B203-206AF22BF206}"= UDP:c:\program files\Yahoo!\Messenger\YahooMessenger.exe:Yahoo! Messenger
"{C5371192-20E5-44BF-8B0E-75ED1AA54FF7}"= TCP:c:\program files\Yahoo!\Messenger\YahooMessenger.exe:Yahoo! Messenger
"{36DEF293-BB86-42EA-AACA-27FED8C4BB37}"= c:\program files\MSN Messenger\livecall.exe:Windows Live Messenger 8.1 (Phone)
"{DC34A87D-33C2-43DD-9632-C256E6DCA0DD}"= UDP:c:\program files\uTorrent\uTorrent.exe:µTorrent (TCP-In)
"{D28E8693-C2E2-41DE-92D4-F7300677E353}"= TCP:c:\program files\uTorrent\uTorrent.exe:µTorrent (UDP-In)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\PublicProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile\AuthorizedApplications\List]
"c:\\Acer\\Empowering Technology\\eDataSecurity\\x86\\eDSfsu.exe"= c:\acer\Empowering Technology\eDataSecurity\x86\eDSfsu.exe:*:Enabled:eDSfsu
"c:\\Acer\\Empowering Technology\\eDataSecurity\\x86\\encryption.exe"= c:\acer\Empowering Technology\eDataSecurity\x86\encryption.exe:*:Enabled:encryption
"c:\\Acer\\Empowering Technology\\eDataSecurity\\x86\\decryption.exe"= c:\acer\Empowering Technology\eDataSecurity\x86\decryption.exe:*:Enabled:decryption
"c:\\Acer\\Empowering Technology\\eDataSecurity\\x86\\eDSMgr.exe"= c:\acer\Empowering Technology\eDataSecurity\x86\eDSMgr.exe:*:Enabled:eDSMgr
"c:\\Acer\\Empowering Technology\\eDataSecurity\\x86\\eDStbmngr.exe"= c:\acer\Empowering Technology\eDataSecurity\x86\eDStbmngr.exe:*:Enabled:eDStbmngr
"c:\\Acer\\Empowering Technology\\eDataSecurity\\x64\\eDSfsu.exe"= c:\acer\Empowering Technology\eDataSecurity\x64\eDSfsu.exe:*:Enabled:eDSfsu
"c:\\Acer\\Empowering Technology\\eDataSecurity\\x64\\encryption.exe"= c:\acer\Empowering Technology\eDataSecurity\x64\encryption.exe:*:Enabled:encryption
"c:\\Acer\\Empowering Technology\\eDataSecurity\\x64\\decryption.exe"= c:\acer\Empowering Technology\eDataSecurity\x64\decryption.exe:*:Enabled:decryption
"c:\\Acer\\Empowering Technology\\eDataSecurity\\x64\\eDSMgr.exe"= c:\acer\Empowering Technology\eDataSecurity\x64\eDSMgr.exe:*:Enabled:eDSMgr
"c:\\Acer\\Empowering Technology\\eDataSecurity\\x64\\eDStbmngr.exe"= c:\acer\Empowering Technology\eDataSecurity\x64\eDStbmngr.exe:*:Enabled:eDStbmngr

R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};\??\c:\program files\Acer Arcade Deluxe\Play Movie\000.fcl [2008-06-06 23:22:38 41456]
R2 ALaunchService;ALaunch Service;c:\acer\ALaunch\ALaunchSvc.exe [2008-03-20 51200]
R2 LMIInfo;LogMeIn Kernel Information Provider;\??\c:\program files\LogMeIn\x86\RaInfo.sys [2008-07-24 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;\??\c:\windows\system32\drivers\LMIRfsDriver.sys [2008-12-08 47640]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\McAfee\SiteAdvisor\McSACore.exe" [2008-11-29 203280]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2008-03-20 180736]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{0a0558cc-b999-11dd-bb5c-d641401f22e2}]
\shell\AutoRun\command - G:\LaunchU3.exe -a

*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder

2008-12-13 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2006-09-27 17:39]

2008-03-20 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 13:32]

2008-03-20 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 13:32]
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)
HKCU-Run-000 - c:\users\Nadia&Shaq\AppData\Roaming\csrss.exe
HKCU-Run-Uniblue RegistryBooster 2009 - c:\program files\uniblue\registrybooster\StartRegistryBooster.exe
HKLM-Run-ALaunch - c:\acer\ALaunch\AlaunchClient.exe
HKLM-Run-Acer Tour Reminder - c:\acer\AcerTour\Reminder.exe
HKLM-Run-SetPanel - c:\acer\APanel\APanel.cmd
HKLM-Run-eRecoveryService - (no file)

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-13 12:20:04
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-12-13 12:24:18
ComboFix-quarantined-files.txt 2008-12-13 17:24:13

Pre-Run: 17,242,034,176 bytes free
Post-Run: 17,022,099,456 bytes free

281 --- E O F --- 2008-12-12 15:55:46

And here is the Hijack this version 2.0.2. report:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:15:36 AM, on 12/13/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\PLFSetI.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\NADIA&~1\AppData\Local\Temp\RtkBtMnt.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.uk.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.0983.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.0983.0\msneshellx.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ALaunch] C:\Acer\ALaunch\AlaunchClient.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [PLFSetL] C:\Windows\PLFSetL.exe
O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe"
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
O4 - HKLM\..\Run: [SetPanel] C:\Acer\APanel\APanel.cmd
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [000] C:\Users\Nadia&Shaq\AppData\Roaming\csrss.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Startup: Orion.lnk = C:\Convesoft\Orion\Messenger.exe
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-03.sun.com/s/ESD5/JSCDL/jre/6u10-b92-b/jinstall-6u10-windows-i586-jc.cab?e=1227983169368&h=51be089aba0e2510d19862f564c43c88/&filename=jinstall-6u10-windows-i586-jc.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe
O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11839 bytes


Please assist in any way possible!

2
Contributors
1
Reply
2
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9 Years
Discussion Span
Last Post by jholland1964
0

Hi dragz and welcome to daniweb.
We certainly need to see more than a combofix log. We need to see logs from

some of the steps I saw outlined in previous threads.

We cannot advise until we do. We need to see an MBA-M log, if you did any online scans and they produced a log we would need to see those. We also need to know what other steps you did in addition to other scans. When did this problem begin? Had you installed any new software or hardware, done any recent system updates or updates for other programs?
It is truly never advisable to use combofix unless First instructed to do so by somebody helping you on a forum. This is generally only used when certain clean up steps are not successful or seem to be successful but the problem returns. It is a VERY POWERFUL program which can, when used either improperly or at the wrong time can damage key files on a computer.
Please post back with all the requested logs and maybe we can figure out what the problem may be.
Judy

This topic has been dead for over six months. Start a new discussion instead.
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