HJT Log for "Page cannot be displayed" -must keep refreshing

[tedbone]

I was told to post my HJT log in this forum. Can someone please help me?
Thank you,
Ted

Logfile of HijackThis v1.99.0
Scan saved at 11:42:49 AM, on 12/31/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\mqsvc.exe
C:\WINDOWS\System32\mqtgsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AlienGUIse\wbload.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
F:\Program Files\Adober Acrobat5\Distillr\AcroTray.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - f:\program files\Adober Acrobat5\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - Global Startup: Acrobat Assistant.lnk = F:\Program Files\Adober Acrobat5\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://home.netscape.com
O15 - Trusted Zone: http://www.symantec.com
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/platypus/miniclipGameLoader.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1098720705218
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://F:\Program Files\AutoCAD 2002\AcDcToday.ocx
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://F:\Program Files\AutoCAD 2002\InstBanr.ocx
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://F:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://F:\Program Files\AutoCAD 2002\AcPreview.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{23BA6AAF-85DD-41EE-AEA3-5DE0F495C1D2}: NameServer = 166.102.165.11,166.102.165.13
O23 - Service: Adobe LM Service - Unknown - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: pcAnywhere Host Service - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Revention Print Server - Unknown - c:\revention\revprtservice.exe (file missing)
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[caperjack]

A discription of waht kind of problems are u having would also help .i will have a look at you log and past back soon.

EDIT: Ok Im sorry you problem was in the topic name .I don't see anything in your log to cause the page not to be displayed !

[tedbone]

99% of the time I open IE6 (my homepage is google) I get the message, "Page cannot be displayed". This also happens for msn.com, netscape.com, yahoo.com, and a local news website - click2houston.com & sometimes other websites. The only remedy thus far is refreshing several times and the page shows up (but the header still reads "cannot be displayed...). Sometimes the pictures are in the wrong place too, but again refreshing has been the only remedy. I have a Dell Optiplex with WinXP Pro SP2 already factory installed. All of the updates have been installed for Windows and Norton. The other three computers on the network do not have this problem (none of the other pc's have XP - only win98, and win2000). All pc's connect to a switch and the switch is connected to a DSL Router modem. I have contacted my ISP, and I lowered the cookie settings to LOW & Turned off the XP firewall, but it did not work as well until I turned off Norton, but I do not want to leave it off, plus I do not think that Norton is the prob, but I'm no expert. However, I did change the network setting to obtain the DNS addresses I got from my ISP, and since then my online browsing has been smooth, but I am still puzzled.
Sorry for the long post, but I relly could use some help.
Thank you

[caperjack]

Try this from Microsoft

[tedbone]

Thank you for your help! Since I have set the DNS to obtain a specific address from my ISP. The web browsing has run flawlessly. Sometimes the problem is very simple, but goes unsolved for too long. I appreciate your quick aide and responses.
Thanks again,
Ted