Yes please. Have a go at safe mode now.

So my password is not working when entering safe mode. I don't know why, and I have tried multiple times.

Probably just leave it blank

Didn't work. It could be a software issue.

Are you able to change the password whilst in normal mode?

Yes I am. The thing is this is a company issued computer so that could explain part of the problems.

So, can you change the password then login in safe mode?