0

My computer has Windows XP Professional (Windows versions 5.1 with SP3), and Symantec Endpoint Protection, version 11.0.200.1567. The computer had some issues in the middle of December that I thought I fixed, but once again I am having problems with trojans and rootkits. The problem in December was first apparent when a fake antivirus pop-up window showed up. I followed the steps in this thread:
http://www.daniweb.com/forums/thread134865.html
In addition to the recommended steps, I ran Spybot S&D and Ad-Aware, and followed the recommended fixes, since both of them found things that other programs did not. I did not post anything to the forums at that point because the problem seemed to have been solved.

Symantec is very slow to start up, however, and the icon in the tray on the bottom right says that it's disabled. When I open Symantec, it says that everything is on/enabled. However, when I recently looked at the scan settings, I realized that it is not running the scan at start up, and hasn't done so since January 4.

Also this week, when I updated Spybot and ran it, it found these problems:
PWS.Small.bs
Nurech
Microsoft.WindowsSecurityCenter_disabled

I had Spybot fix the problems, and then tried to reboot into safe mode to run Spybot again (as it recommended), but found that the computer won't boot into safe mode (When fixing issues in December, I was able to run safe mode at that time). I then tried booting in safe mode by checking the /SAFEBOOT box in the System Configurations, and this just meant that the computer couldn't boot at all and was stuck in the same cycle over and over again. I managed to get out of this, used System Restore to go back to a restore point about a week ago, and unchecked the /SAFEBOOT box in System Configurations--lesson learned. Nevertheless, I still can't boot into safe mode. I found what looks to be useful information about repairing this problem here:
http://pcsupport.about.com/od/fixtheproblem/ht/repairbootini.htm
However, our Windows XP CD isn't where I thought it was, so I am not sure how to proceed without it, or if I absolutely must have the CD to fix the safe boot issue.

Since this, I've been following the steps again from the previously-mentioned Daniweb thread, and also have run Spybot and Ad-Aware. Malwarebytes found something, but MS Windows Malicious Software Removal and Ad-Aware did not find anything. A Full Scan on Symantec also did not find any problems. A second go-round of Spybot showed that the aforementioned issues are still present. I'm including the logs from Malware-bytes, ESET Online Scanner, and the two DDS logs. I did not have ESET repair anything at this point, based on the advice from the Daniweb forum thread.

I don't know if this issue is related to the issue I had in December, but in any case I can't follow all the recommended fixes without the ability to boot into Safe Mode. I also don't know what's causing Symantec to have problems at start-up. Any help would be greatly appreciated.

Thanks in advance,
Mary

==

Malwarebytes' Anti-Malware 1.44
Database version: 3576
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/16/2010 5:06:46 PM
mbam-log-2010-01-16 (17-06-38).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 245655
Time elapsed: 2 hour(s), 13 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\upsqCMP (Trojan.Downloader) -> No action taken.

Files Infected:
(No malicious items detected)

====

C:\hp\bin\wbug\CompaqPresario_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application
D:\I386\Apps\APP15894\src\CompaqPresario_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application
D:\I386\Apps\APP15894\src\HPPavillion_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application

====

DDS (Ver_09-12-01.01) - NTFSx86
Run by Compaq_Administrator at 22:12:25.92 on Mon 01/18/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.263 [GMT -7:00]

AV: Symantec Endpoint Protection *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdwserv.exe
C:\WINDOWS\system32\lxdwcoms.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Compaq_Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.theticket.com/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=presario&pf=desktop
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~4\office12\GRA8E1~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Lexmark Printable Web: {d2c5e510-be6d-42cc-9f61-e4f939078474} - c:\program files\lexmark printable web\bho.dll
BHO: {d8eacd22-78f2-4b03-a959-954fd6a86cc2} - yafodini.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [NBJ] "c:\progra~1\ahead\neroba~1\NBJ.exe"
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [EasyLinkAdvisor] "c:\program files\linksys easylink advisor\LinksysAgent.exe" /startup
uRun: [<NO NAME>]
uRun: [ATI Remote Control] "c:\program files\ati multimedia\remctrl\ATIRW.exe"
uRun: [DW6]
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxp://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~4\office12\GR99D3~1.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
AppInit_DLLs: yegehija.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~4\office12\GRA8E1~1.DLL
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli kikuvupi.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\compaq~1\applic~1\mozilla\firefox\profiles\thr2jjf9.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.gmail.com/
FF - plugin: c:\documents and settings\compaq_administrator\application data\mozilla\firefox\profiles\thr2jjf9.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npstrlnk.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: general.useragent.extra.zencast -
============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-12-12 64288]
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-12-14 28552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-11-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-11-23 74480]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-1-31 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-1-31 108392]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-12-2 1181328]
R2 lxdw_device;lxdw_device;c:\windows\system32\lxdwcoms.exe -service --> c:\windows\system32\lxdwcoms.exe -service [?]
R2 lxdwCATSCustConnectService;lxdwCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdwserv.exe [2009-11-28 98984]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2008-4-4 2234296]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-1-10 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-9-18 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100118.032\NAVENG.SYS [2010-1-18 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100118.032\NAVEX15.SYS [2010-1-18 1323568]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-11-23 7408]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-5-29 23888]

=============== Created Last 30 ================

2010-01-17 04:15:57 0 d-----w- c:\program files\ESET
2010-01-16 02:01:09 0 d-----w- c:\windows\system32\wbem\Repository
2010-01-16 00:45:49 18 ---ha-w- C:\SYSREST
2010-01-04 22:49:50 0 d-----w- c:\program files\common files\Macrovision Shared
2010-01-04 22:48:16 45392 ----a-r- c:\windows\system32\AdobePDF.dll
2010-01-04 22:48:16 22872 ----a-r- c:\windows\system32\AdobePDFUI.dll

==================== Find3M ====================

2010-01-07 23:07:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-07 23:07:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-02 13:19:06 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-12-02 13:19:04 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-11-21 15:51:04 471552 ----a-w- c:\windows\system32\dllcache\aclayers.dll
2009-10-28 14:40:47 173056 ----a-w- c:\windows\system32\dllcache\ie4uinit.exe
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 75776 ------w- c:\windows\system32\dllcache\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-21 05:38:36 25088 ------w- c:\windows\system32\dllcache\httpapi.dll
2006-07-12 02:24:27 251 -c--a-w- c:\program files\wt3d.ini
2006-05-31 14:51:46 22 -csha-w- c:\windows\sminst\HPCD.sys
2008-12-06 08:07:31 32768 -csha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008120620081207\index.dat

============= FINISH: 22:15:51.89 ===============

Edited by crunchie: Paste logs in

Attachments
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 3/11/2006 8:16:49 PM
System Uptime: 1/18/2010 9:40:42 PM (1 hours ago)

Motherboard: ASUSTek Computer INC. |  | Amberine M
Processor: AMD Athlon(tm) 64 Processor 3500+ | Socket 939 | 2188/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 178 GiB total, 13 GiB free.
D: is FIXED (FAT32) - 8 GiB total, 0.99 GiB free.
E: is CDROM ()
F: is CDROM ()
H: is Removable
I: is Removable
J: is Removable
K: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 12/15/2009 7:35:02 PM - System Checkpoint
RP2: 12/17/2009 11:40:40 AM - System Checkpoint
RP3: 12/18/2009 12:13:46 PM - System Checkpoint
RP4: 12/19/2009 1:04:11 PM - System Checkpoint
RP5: 12/20/2009 1:12:25 PM - System Checkpoint
RP6: 12/21/2009 2:24:53 PM - System Checkpoint
RP7: 12/29/2009 9:37:15 PM - System Checkpoint
RP8: 12/30/2009 9:52:36 PM - System Checkpoint
RP9: 12/31/2009 10:41:46 PM - System Checkpoint
RP10: 1/2/2010 9:01:03 AM - System Checkpoint
RP11: 1/2/2010 9:47:41 PM - Installed Adobe Acrobat 9 Pro - English, Franais, Deutsch.
RP12: 1/4/2010 2:54:15 PM - Removed Adobe Acrobat 9 Pro - English, Franais, Deutsch.
RP13: 1/4/2010 3:27:03 PM - Installed Adobe Acrobat 9 Pro - English, Franais, Deutsch.
RP14: 1/8/2010 10:16:42 PM - System Checkpoint
RP15: 1/9/2010 11:02:14 PM - System Checkpoint
RP16: 1/11/2010 3:10:03 PM - System Checkpoint
RP17: 1/12/2010 4:06:12 PM - System Checkpoint
RP18: 1/13/2010 6:38:58 PM - System Checkpoint
RP19: 1/14/2010 12:32:42 AM - Software Distribution Service 3.0
RP20: 1/15/2010 1:32:21 AM - System Checkpoint
RP21: 1/15/2010 6:56:56 PM - Restore Operation
RP22: 1/15/2010 6:58:46 PM - Restore Operation
RP23: 1/15/2010 7:26:12 PM - Removed Ad-Aware SE Personal
RP24: 1/15/2010 7:28:24 PM - Configured easy Internet sign-up
RP25: 1/16/2010 3:00:48 AM - Software Distribution Service 3.0
RP26: 1/17/2010 1:24:50 PM - System Checkpoint
RP27: 1/18/2010 1:35:33 PM - System Checkpoint

==== Installed Programs ======================


ABBYY FineReader 6.0 Sprint
Ad-Aware
Adobe Acrobat 9 Pro - English, Franais, Deutsch
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 7.0
Agere Systems PCI-SV92PP Soft Modem
Amazon Unbox Video
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI - Software Uninstall Utility
ATI Display Driver
ATI Parental Control
ATI Remote Wonder
ATI Remote Wonder 3.04
Bonjour
BufferChm
Compaq Connections (remove only)
Compaq Multimedia Keyboard Software
CP_AtenaShokunin1Config
CP_CalendarTemplates1
cp_LightScribeConfig
cp_LightScribePlugin
CP_Package_Basic1
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
CP_Panorama1Config
Creative Removable Disk Manager
Creative System Information
Creative ZEN Vision M Series
Critical Update for Windows Media Player 11 (KB959772)
CueTour
Customer Experience Enhancement
Destinations
DeviceManagementQFolder
DVD Decrypter (Remove Only)
DVD Shrink 3.2
Easy-WebPrint
ESET Online Scanner v3
FullDPAppQFolder
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB888111
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
HP DigitalMedia Archive
HP Image Zone 5.3
HP Imaging Device Functions 5.3
HP Software Update
HP Support Overview
HpSdpAppCoreApp
I/OMagic DataBank
InstantShareDevices
InterVideo WinDVD Player
iTunes
J2SE Runtime Environment 5.0 Update 5
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Juniper Networks Network Connect 6.4.0
Juniper Networks Setup Client
Juniper Networks Setup Client Activex Control
Lexmark 7600 Series
Lexmark Printable Web
Lexmark Toolbar
Lexmark Tools for Office
LightScribe  1.4.52.1
Linksys EasyLink Advisor 1.5 (1045)
LiveUpdate 3.3 (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Away Mode
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Edition 60 Days Trial Welcome Tour
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office XP Media Content
Microsoft Silverlight
Microsoft Software Update for Web Folders  (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.17)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB954459)
Napster
Napster Burn Engine
Nero Suite
Otto
Panda ActiveScan 2.0
PC-Doctor 5 for Windows
PhotoGallery
PS2
Python 2.2 pywin32 extensions (build 203)
QuickTime
RandMap
RealPlayer
Remove WeatherBug Installer
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (K
C:\hp\bin\wbug\CompaqPresario_Spring06.exe	a variant of Win32/Toolbar.MyWebSearch application
D:\I386\Apps\APP15894\src\CompaqPresario_Spring06.exe	a variant of Win32/Toolbar.MyWebSearch application
D:\I386\Apps\APP15894\src\HPPavillion_Spring06.exe	a variant of Win32/Toolbar.MyWebSearch application
Malwarebytes' Anti-Malware 1.44
Database version: 3576
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/16/2010 5:06:46 PM
mbam-log-2010-01-16 (17-06-38).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 245655
Time elapsed: 2 hour(s), 13 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\Compaq_Administrator\Local Settings\Application Data\upsqCMP (Trojan.Downloader) -> No action taken.

Files Infected:
(No malicious items detected)
2
Contributors
8
Replies
10
Views
7 Years
Discussion Span
Last Post by crunchie
0

Hi Mary. Please post the entire ESET log in your next post. Also download Hijackthis version 2.0.2 and run it and save a log to post here.
Please paste the logs rather than attach them, unless otherwise requested.

====

Please download ComboFix by sUBs from HERE or HERE

  • You must download it to and run it from your Desktop
  • Physically disconnect from the internet.
  • Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
  • Double click combofix.exe & follow the prompts.
  • When finished, it will produce a log. Please save that log to post in your next reply along with a fresh HJT log
  • Re-enable all the programs that were disabled during the running of ComboFix..

Note:
Do not mouse-click combofix's window while it is running. That may cause it to stall.

CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Run Combofix ONCE only!!

0

Hi Crunchie, thanks for your reply. Here's the full ESET scan log, and HJT log below it.

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=3d6afb49e4bd60498ad9253fadc82af8
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-01-17 05:38:19
# local_time=2010-01-16 10:38:19 (-0700, Mountain Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=3585 16777189 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=108309
# found=3
# cleaned=0
# scan_time=4541
C:\hp\bin\wbug\CompaqPresario_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application 00000000000000000000000000000000 I
D:\I386\Apps\APP15894\src\CompaqPresario_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application 00000000000000000000000000000000 I
D:\I386\Apps\APP15894\src\HPPavillion_Spring06.exe a variant of Win32/Toolbar.MyWebSearch application 00000000000000000000000000000000 I

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:08:02 AM, on 1/19/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdwserv.exe
C:\WINDOWS\system32\lxdwcoms.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.theticket.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Lexmark Printable Web - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll
O2 - BHO: (no name) - {d8eacd22-78f2-4b03-a959-954fd6a86cc2} - yafodini.dll (file missing)
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\PROGRA~1\Ahead\NEROBA~1\NBJ.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [ATI Remote Control] "C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://juniper.net/dana-cached/sc/JuniperSetupClient.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: yegehija.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: lxdwCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdwserv.exe
O23 - Service: lxdw_device - - C:\WINDOWS\system32\lxdwcoms.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 13802 bytes

0

Hello again. Below are the ComboFix and HJT logs. A couple small issues came up when running CF. First, after I clicked on it and the disclaimer window popped up, another window also popped up saying that my OS wasn't compatible. I was going to write down the exact wording but it disappeared and CF started to run before I could do that.

Second, before CF rebooted the computer, a window popped up that said:
Unable to create a backup of the current registry file C:\WINDOWS\system32\config\software
Continue restoration of this file?

I chose "no" in answer to this--given that I'm not entirely sure what this meant it seemed like the safest choice for not messing with something I don't understand.

ComboFix 10-01-18.03 - Compaq_Administrator 01/19/2010 12:11:28.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.464 [GMT -7:00]
Running from: c:\documents and settings\Compaq_Administrator\Desktop\ComboFix.exe
AV: Symantec Endpoint Protection *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Endpoint Protection *disabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Start Menu\HP Image Zone .lnk
c:\windows\kb913800.exe
c:\windows\system32\ps2.bat
c:\windows\unins000.dat
c:\windows\unins000.exe
D:\Autorun.inf

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_6TO4
-------\Service_6to4


((((((((((((((((((((((((( Files Created from 2009-12-19 to 2010-01-19 )))))))))))))))))))))))))))))))
.

2010-01-19 17:56 . 2010-01-19 17:57 -------- d-----w- C:\HijackThis
2010-01-19 16:58 . 2010-01-19 16:58 -------- d-----w- c:\program files\Trend Micro
2010-01-17 04:15 . 2010-01-17 04:15 -------- d-----w- c:\program files\ESET
2010-01-16 02:01 . 2010-01-16 02:01 -------- d-----w- c:\windows\system32\wbem\Repository
2010-01-04 22:49 . 2010-01-04 22:49 -------- d-----w- c:\program files\Common Files\Macrovision Shared
2010-01-04 22:48 . 2008-04-07 12:38 22872 ----a-r- c:\windows\system32\AdobePDFUI.dll
2010-01-04 22:48 . 2008-04-07 12:38 45392 ----a-r- c:\windows\system32\AdobePDF.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-19 19:03 . 2009-12-11 07:59 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-01-16 05:41 . 2009-12-11 07:46 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-01-16 05:40 . 2010-01-16 05:40 5115824 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2010-01-16 02:26 . 2007-04-14 20:25 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard
2010-01-16 02:11 . 2009-12-11 07:59 117760 ----a-w- c:\documents and settings\Compaq_Administrator\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-01-15 11:38 . 2006-03-12 04:27 -------- d-----w- c:\documents and settings\Compaq_Administrator\Application Data\Skype
2010-01-15 07:09 . 2009-09-21 05:06 -------- d-----w- c:\documents and settings\Compaq_Administrator\Application Data\skypePM
2010-01-13 15:41 . 2009-12-20 06:48 52224 ----a-w- c:\documents and settings\Compaq_Administrator\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-01-10 21:01 . 2005-11-11 21:15 88744 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-01-09 04:42 . 2009-12-20 04:42 6296864 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Resources.dll
2010-01-07 23:07 . 2009-12-14 00:47 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-07 23:07 . 2009-12-14 00:47 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-04 22:43 . 2005-11-11 21:23 -------- d-----w- c:\program files\Common Files\Adobe
2010-01-03 05:33 . 2008-12-19 17:22 -------- d-----w- c:\documents and settings\All Users\Application Data\FLEXnet
2009-12-20 04:43 . 2009-12-20 04:43 862040 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\threatwork.exe
2009-12-20 04:43 . 2009-12-20 04:43 206944 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\lavamessage.dll
2009-12-20 04:43 . 2009-12-20 04:43 390288 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\lavalicense.dll
2009-12-20 04:43 . 2009-12-20 04:43 537576 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\aawapi.dll
2009-12-20 04:43 . 2009-12-20 04:42 370744 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\UpdateManager.dll
2009-12-20 04:42 . 2009-12-20 04:42 194104 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Savapibridge.dll
2009-12-20 04:42 . 2009-12-20 04:42 933120 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\CEAPI.dll
2009-12-20 04:42 . 2009-12-20 04:42 816272 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-AwareCommand.exe
2009-12-20 04:42 . 2009-12-20 04:42 822904 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-AwareAdmin.exe
2009-12-20 04:42 . 2009-12-20 04:42 1643272 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-Aware.exe
2009-12-20 04:42 . 2009-12-20 04:41 788880 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AAWTray.exe
2009-12-20 04:41 . 2009-12-20 04:41 1181328 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AAWService.exe
2009-12-18 01:23 . 2006-04-01 16:37 -------- d-----w- c:\documents and settings\All Users\Application Data\DVD Shrink
2009-12-15 21:32 . 2009-12-15 21:10 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-12-15 21:28 . 2009-12-15 21:10 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-12-15 05:27 . 2009-12-15 05:27 -------- d-----w- c:\program files\Panda Security
2009-12-14 00:43 . 2009-12-14 00:43 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{66E2F539-12B6-4870-A500-7689CDE75C5E}
2009-12-14 00:04 . 2009-12-14 00:04 -------- d-----w- c:\documents and settings\Compaq_Administrator\Application Data\Malwarebytes
2009-12-13 04:40 . 2009-12-13 04:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-12-13 04:37 . 2009-12-13 04:37 -------- dc-h--w- c:\documents and settings\All Users\Application Data\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}
2009-12-13 04:35 . 2007-04-14 20:28 -------- d-----w- c:\program files\Lavasoft
2009-12-11 07:59 . 2009-12-11 07:59 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-12-11 07:59 . 2009-12-11 07:59 -------- d-----w- c:\documents and settings\Compaq_Administrator\Application Data\SUPERAntiSpyware.com
2009-12-11 07:46 . 2009-12-11 07:46 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-12-10 20:14 . 2009-12-10 20:14 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2009-12-08 18:58 . 2009-12-08 18:58 -------- d-----w- c:\documents and settings\All Users\Application Data\ThumbnailCache4R
2009-12-07 14:10 . 2009-12-13 04:37 2953352 -c--a-w- c:\documents and settings\All Users\Application Data\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}\Ad-AwareInstallation.exe
2009-12-03 07:05 . 2009-12-03 07:05 -------- d-----w- c:\documents and settings\All Users\Application Data\Lexmark 7600 Series
2009-12-02 13:19 . 2009-12-13 04:40 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-12-02 13:19 . 2009-12-15 03:36 15880 ----a-w- c:\windows\system32\lsdelete.exe
2009-11-29 21:21 . 2009-11-28 20:14 -------- d-----w- c:\program files\Lexmark Toolbar
2009-11-28 23:13 . 2006-03-13 21:05 -------- d-----w- c:\program files\Creative
2009-11-28 23:11 . 2006-03-28 05:23 -------- d-----w- c:\program files\Canon
2009-11-28 23:08 . 2006-03-12 02:51 -------- d-----w- c:\program files\AIM
2009-11-28 23:08 . 2006-03-12 02:53 -------- d-----w- c:\documents and settings\Compaq_Administrator\Application Data\Aim
2009-11-28 22:59 . 2005-11-11 20:51 -------- d-----w- c:\program files\GemMaster
2009-11-28 21:51 . 2009-11-28 20:16 -------- d-----w- c:\program files\Abbyy FineReader 6.0 Sprint
2009-11-28 21:47 . 2009-11-28 21:47 -------- d-----w- c:\documents and settings\Compaq_Administrator\Application Data\Lexmark Productivity Studio
2009-11-28 20:30 . 2009-11-28 20:30 -------- d-----w- c:\documents and settings\Compaq_Administrator\Application Data\7600 Series
2009-11-28 20:30 . 2009-11-28 20:10 -------- d-----w- c:\program files\Lexmark 7600 Series
2009-11-28 20:17 . 2009-11-28 20:17 -------- d-----w- c:\documents and settings\All Users\Application Data\7600 Series
2009-11-28 20:16 . 2009-11-28 20:16 -------- d-----w- c:\program files\Lexmark Tools for Office
2009-11-28 20:13 . 2009-11-28 20:13 -------- d-----w- c:\program files\Lexmark Printable Web
2009-11-23 21:30 . 2005-11-11 21:06 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-10-29 07:45 . 2004-08-10 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2006-07-12 02:24 . 2006-07-12 02:24 251 -c--a-w- c:\program files\wt3d.ini
2006-05-31 14:51 . 2006-05-31 14:51 22 -csha-w- c:\windows\SMINST\HPCD.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NBJ"="c:\progra~1\Ahead\NEROBA~1\NBJ.exe" [2005-05-20 1957888]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-08-09 68856]
"EasyLinkAdvisor"="c:\program files\Linksys EasyLink Advisor\LinksysAgent.exe" [2006-10-30 392832]
"ATI Remote Control"="c:\program files\ATI Multimedia\RemCtrl\ATIRW.exe" [2006-04-06 1622016]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2010-01-10 2002160]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-05 417792]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2008-06-12 640376]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2006-10-27 434528]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 21:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Compaq Connections.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Compaq Connections.lnk
backup=c:\windows\pss\Compaq Connections.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AlwaysReady Power Message APP]
2005-08-03 07:19 77312 ----a-w- c:\windows\arpwrmsg.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp]
2008-02-01 05:25 115560 ----a-w- c:\program files\Common Files\Symantec Shared\ccApp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 ------w- c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EasyLinkAdvisor]
2006-10-30 15:01 392832 ----a-w- c:\program files\Linksys EasyLink Advisor\LinksysAgent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
2005-08-06 04:56 64512 ----a-w- c:\windows\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
2006-10-27 05:47 31016 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2005-02-17 14:11 49152 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpsysdrv]
1998-05-07 16:04 52736 ----a-w- c:\windows\system\hpsysdrv.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2009-09-21 22:36 305440 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KBD]
2005-02-02 23:44 61440 ----a-w- c:\hp\KBD\kbd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Lexmark 7600 Series Fax Server]
2008-09-10 10:15 311976 ----a-w- c:\program files\Lexmark 7600 Series\fm3032.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\lxdwamon]
2008-09-10 10:15 16040 ----a-w- c:\program files\Lexmark 7600 Series\lxdwamon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\lxdwmon.exe]
2008-09-10 10:15 676520 ----a-w- c:\program files\Lexmark 7600 Series\lxdwmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NapsterShell]
2008-05-09 18:37 323216 ----a-w- c:\program files\Napster\napster.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
2001-07-09 17:50 155648 ----a-w- c:\windows\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ps2]
2004-10-25 22:17 90112 ----a-w- c:\windows\system32\ps2.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-09-05 07:54 417792 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RECGUARD]
2005-07-23 06:14 237568 ----a-w- c:\windows\SMINST\Recguard.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2008-04-07 12:48 185896 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Compaq Connections\\5577497\\Program\\Compaq Connections.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Variations2\\JRE\\bin\\javaw.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"=
"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\WINDOWS\\system32\\lxdwcoms.exe"=
"c:\\Program Files\\Malwarebytes' Anti-Malware\\mbam.exe"=
"c:\\Program Files\\SUPERAntiSpyware\\SUPERAntiSpyware.exe"=
"c:\\Program Files\\SUPERAntiSpyware\\RUNSAS.EXE"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [12/12/2009 9:40 PM 64288]
R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [12/14/2009 10:29 PM 28552]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [11/23/2009 8:43 AM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [11/23/2009 8:43 AM 74480]
R2 lxdw_device;lxdw_device;c:\windows\system32\lxdwcoms.exe -service --> c:\windows\system32\lxdwcoms.exe -service [?]
R2 lxdwCATSCustConnectService;lxdwCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdwserv.exe [11/28/2009 1:20 PM 98984]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [1/10/2007 8:58 PM 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [9/18/2009 11:22 PM 102448]
R3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [11/23/2009 8:43 AM 7408]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [5/29/2007 10:55 AM 23888]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [12/2/2009 6:19 AM 1181328]
.
Contents of the 'Scheduled Tasks' folder

2010-01-19 c:\windows\Tasks\Ad-Aware Update (Daily 1).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 04:42]

2010-01-19 c:\windows\Tasks\Ad-Aware Update (Daily 2).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 04:42]

2010-01-19 c:\windows\Tasks\Ad-Aware Update (Daily 3).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 04:42]

2010-01-19 c:\windows\Tasks\Ad-Aware Update (Daily 4).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 04:42]

2010-01-19 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 04:42]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.theticket.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab
FF - ProfilePath - c:\documents and settings\Compaq_Administrator\Application Data\Mozilla\Firefox\Profiles\thr2jjf9.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.gmail.com/
FF - plugin: c:\documents and settings\Compaq_Administrator\Application Data\Mozilla\Firefox\Profiles\thr2jjf9.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npstrlnk.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: general.useragent.extra.zencast - .
- - - - ORPHANS REMOVED - - - -

BHO-{d8eacd22-78f2-4b03-a959-954fd6a86cc2} - yafodini.dll
HKCU-Run-DW6 - (no file)
Notify-NavLogon - (no file)
MSConfigStartUp-ATIPTA - c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe
MSConfigStartUp-dunakotiwo - kikuvupi.dll
MSConfigStartUp-flgeaocq - c:\documents and settings\Compaq_Administrator\Local Settings\Application Data\nqyxsq\uadqsysguard.exe
AddRemove-{D7DBA21A-CDE5-42EC-BB1C-AE4B3E616B9A}_is1 - c:\windows\unins000.exe

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-19 12:40
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(880)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\WININET.dll
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(5148)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
c:\program files\Windows Media Player\wmpband.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\program files\IOMagic\DataBank\StompFDBNS3.dll
c:\program files\IOMagic\DataBank\Vault.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\program files\Symantec\Symantec Endpoint Protection\Smc.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\windows\arservice.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Juniper Networks\Common Files\dsNcService.exe
c:\windows\eHome\ehRecvr.exe
c:\windows\eHome\ehSched.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\windows\system32\lxdwcoms.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
c:\windows\ehome\mcrdsvc.exe
c:\program files\Symantec\Symantec Endpoint Protection\SmcGui.exe
c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\dllhost.exe
.
**************************************************************************
.
Completion time: 2010-01-19 12:59:24 - machine was rebooted
ComboFix-quarantined-files.txt 2010-01-19 19:59

Pre-Run: 13,862,936,576 bytes free
Post-Run: 13,948,702,720 bytes free

- - End Of File - - E688BDB6D77566E358D7330CE0D9E74F

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:14:31 PM, on 1/19/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdwserv.exe
C:\WINDOWS\system32\lxdwcoms.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.theticket.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Lexmark Printable Web - {D2C5E510-BE6D-42CC-9F61-E4F939078474} - C:\Program Files\Lexmark Printable Web\bho.dll
O2 - BHO: (no name) - {d8eacd22-78f2-4b03-a959-954fd6a86cc2} - (no file)
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKCU\..\Run: [NBJ] "C:\PROGRA~1\Ahead\NEROBA~1\NBJ.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [ATI Remote Control] "C:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://juniper.net/dana-cached/sc/JuniperSetupClient.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Amazon Unbox Video Service (ADVService) - Amazon.com - C:\Program Files\Amazon\Amazon Unbox Video\ADVWindowsClientService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: lxdwCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdwserv.exe
O23 - Service: lxdw_device - - C:\WINDOWS\system32\lxdwcoms.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 13576 bytes

0

I can now boot into safe mode. I also just removed one of the spyware programs we had installed in December on the first round of problems, SuperAntiSpyware. It really seems to slow the computer down a lot, and I otherwise have several other programs (Ad-Aware, Malwarebytes, Spybot) on the machine.

I'm not sure that the Symantec failure-to-scan-at-startup issue is fixed, but I will keep working on it and post an update this evening.

Thanks for all your help so far!
Mary

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There is a chance that Symantec will have to be re-installed to fix that problem.
Let me know if there is anything else we can do for you.

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Hi Crunchie,

I do think that I'll need to reinstall Symantec, but in the meantime, my monitor seems to have burned out. When I turn it on, it's almost completely black except for around the edges of the monitor, then even that part fades to black. Sigh. I'll be weighing the pros and cons of going Office Space on the whole thing, but in the meantime, I'll see what I can figure out about the monitor.

Thank you ever so much for your help, I really appreciate it! The computer seemed better with the exception of the Symantec issue, though I can't tell much about it now that the monitor isn't functioning.

Mary

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