Member Avatar for lilminnie08

Well a few days ago my computer was working just fine and suddenly today I go to get on it and I cant get on the internet. I have IE, Firefox, and Chrome. At first Firefox was working but now none of them are working. I tried doing a system restore, I ran virus scans, I turned off my firewall, I uninstalled Firefox and Chrome, I've started it in safe mode...I think I've tried everything I could possibly think of and still nothing works.
PLEASE HELP!!

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  • Latest Post Latest Post by crunchie

Dani AI

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For — a short, practical checklist to isolate whether the problem is the PC, the local network (router/modem), or DNS/malware. Run the tests in order and interpret results before trying more invasive fixes.

Open an elevated Command Prompt and run these checks:

ping 8.8.8.8
ping google.com
ipconfig /all
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset
netsh int ip reset

If ping 8.8.8.8 succeeds but ping google.com fails, this points to DNS (try setting IPv4 DNS to 8.8.8.8/8.8.4.4). If both pings fail, try ping the router/gateway IP from ipconfig /all — success there means the PC talks to the router but the router/internet link is the issue. Run the netsh and ipconfig reset commands and reboot to refresh the network stack.

Check these Windows items next: confirm the adapter shows a valid IPv4 address in Device Manager, reinstall the network driver if needed, verify Internet Options -> Connections -> LAN settings has no proxy set, and open C:\Windows\System32\drivers\etc\hosts with Notepad (run as admin) to ensure no malicious entries redirect traffic. Power-cycle the modem/router and test a second device on the same network to determine whether the ISP/router or the PC is at fault.

If malware is suspected, scan with a reputable offline/rescue scanner or run Malwarebytes and a rootkit checker from safe mode; avoid blindly running unknown "fix" tools. If Windows remains unreliable, boot from a Linux live USB to confirm whether the hardware/network work outside Windows. As noted in the welcome, follow forum guidance before posting logs or using advanced removal tools.

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Member Avatar for lilminnie08

I have a Dell DHP desktop btw

Member Avatar for crunchie

Hi and welcome to the Daniweb forums :).

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