I am new here and not very computer literate. I am positive I have some nasty on my machine. I am trying to go through the steps listed in the "before you post" thread but am not able to get that far.
Malwarebytes will not update and it seems clear that this step was important. I asked them for help and got some instructions about going to some hidden files but the tab for "show hidden files is not available. I did some research on this too and was unable to find the reg file I was looking for. I will be the first to admit that I am a bit lost when we start digging into the nuts and bolts of a computer. I am an old man and jumped into this world with little to no education about what makes this amazing machine work.
Before I can get the files needed seems like I need to fix this problem of being able to see the hidden files. I am grateful for this site and the people who are willing to put up with illiterates like me and help. Maybe I am just not understanding the registry entry but I can not seem to find it. I am afraid that the instructions are usually over my head as the literate ones assume I know some simple stuff...not.
Again I am enjoying this community and grateful that there is a place like this!