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My WIndows Media Player has been acting up lately. When I am streaming videos or sometimes when I already have them downloaded it will play them very choppy where I can't even tell what is happening. Also after this happens repeatedly it crashes and give me the option to send an error report to MS. Here is my HJT log if it helps:

Logfile of HijackThis v1.99.1
Scan saved at 2:24:18 AM, on 1/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Documents and Settings\Alex\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [PtiuPbmd] Rundll32.exe ptipbm.dll,SetWriteBack
O4 - HKLM\..\Run: [RaidTool] C:\Program Files\VIA\RAID\raid_tool.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1126562130500
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1126636176859
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq.com/cab/prod/Driver_Detective_v43_Non_Member.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

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Last Post by DMR
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Please don't "bump" your thread.

For one thing, we actually try to work on threads from oldest to newest, so bumping actually puts you further down the list. Also, we're very short on troubleshooters right now, but pretty long on members who need help; so please try to bear with us on that.

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The above said, you were next in line, sooo....

There are no obvious "nasties" indicated in your log, so the crash may not be infection-related. If you want to do some more in-depth cleaning just to be sure, please do the following:

You will need to close/quit all web browser programs and disconnect from the Internet for much of the following, so you should print out these instructions or save them into a text file with Notepad.

1. Download and install the following utilities:

CCleaner - www.ccleaner.com
ewido anti-malware (14 day free trial) - http://www.ewido.net/en/download/

- Open ewido. In the main screen, click "Update" and click "Start Update". After the update process completes, exit from Ewido.

- Open MS Antispyware beta. Make sure the "AntiSpyware Autoupdater" feature is enabled, and that it has downloaded the most current antispyware updates. Close the program after you've verified this.

- Open AVG and use its online update feature to make sure that it has the most current virus definitions installed. Again- don't scan yet, just close the program once it's updated.


2. Reboot into safe mode (you get to the safe mode boot option by hitting the F8 key as your computer is starting up).

Open CCleaner.
- Go to Options-> Advanced: Uncheck "Only delete files in Windows Temp folders older than 48 hours"
- Go to Options>CustomFolders>Add Folder>Navigate to these folders (click on bold file once and hit OK) :
* C:\Windows\Temp
* C:\Windows\Prefetch
* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet Files\ (This will delete all your cached internet content including cookies.)
* C:\Documents and Settings\<Your Profile>\Local Settings\Temp
* C:\Documents and Settings\<any other user's Profile>\Local Settings\Temporary Internet Files
* C:\Documents and Settings\<Any other user's Profile>\Local Settings\Temp
* C:\Documents and Settings\<Your Profile>\Cookies
* C:\Documents and Settings\<Any other users Profile>\Cookies
Hit OK

- In left pane, scroll down to "Advanced, Custom Folders", put a check in Custom Folders

- Click on Run Cleaner

It may take a while for the program to perform its cleaning, so be patient. Close the program when it has finished.


- Run AVG, MS Antispyware, and ewido; have the programs fix all malicious items they find.

When ewido finds the first malicious object on your system, it will ask you if it should clean it. When it asks this, put a checkmark in the lower left corner of the box that says "Perform action on all infections", then choose clean and click OK.
Save the log file that ewido will create after it finishes scanning; you'll be including that log in your next post here.


4. Empty your Recycle Bin, reboot normally, run HijackThis again, and post the new log. Also post the logs that ewido generated.

This topic has been dead for over six months. Start a new discussion instead.
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