Hello everyone, I have had a nasty virus on my computer the past few days. It first popped up as the fake "security protection" program on my computer. Then I got the google redirect virus. Now it's in it's worse stage and it won't let me open ad-aware, malawarebytes anti-malaware, hijack this, and it even disabled my mcafee program. I think it has something to do with windows because when i try to to open these programs it says "can't connect to service" or "windows doesnt give you permission to open that". I'm still able to use spybot search & destroy, Mozilla and Internet explorer and can connect to the Internet. I don't know what to do. If anyone can help, that would be great!
thaconquistador 0 Newbie Poster
Recommended Answers
Jump to PostHave been moving house and internet connectivity is still an ongoing issue, so my apologies.
Have you tried running the rest of the tools mentioned in the sticky thread, such as Gmer, MBA-M and DDS?
If not, please do so and post the logs.
Jump to PostAre you also having trouble running DDS and MBA-M?
Jump to PostTry running the following then immediately try running all the tools from the sticky thread.
Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other …
All 16 Replies
BlackHawck 10 Newbie Poster
How do you know it is surely a Google redirect virus!
I think that there is some other infection in your PC.
And which security program it was popped up...give a more detailed information about the problem.
thaconquistador 0 Newbie Poster
How do you know it is surely a Google redirect virus!
I think that there is some other infection in your PC.
And which security program it was popped up...give a more detailed information about the problem.
The program that popped up was called "security protection". And I know it's not just the google redirect virus.
crunchie 990 Most Valuable Poster Team Colleague Featured Poster
thaconquistador 0 Newbie Poster
Ok, I'm scanning now. The link for the ATF Cleaner doesn't work. The Microsoft Windows Malicious Software Removal Tool
started to scan and then is stopped and I can't open it.
thaconquistador 0 Newbie Poster
Bump
crunchie 990 Most Valuable Poster Team Colleague Featured Poster
Have been moving house and internet connectivity is still an ongoing issue, so my apologies.
Have you tried running the rest of the tools mentioned in the sticky thread, such as Gmer, MBA-M and DDS?
If not, please do so and post the logs.
thaconquistador 0 Newbie Poster
Here's the GMER logs:
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit quick scan 2011-09-07 15:52:13
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 WDC_WD16 rev.14.0
Running: c6vg67z8.exe; Driver: C:\DOCUME~1\Mike\LOCALS~1\Temp\ufliypow.sys
---- System - GMER 1.0.15 ----
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwCreateProcess [0xB9C90020]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwCreateProcessEx [0xB9C90034]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenProcess [0xB9C8FFE4]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwOpenThread [0xB9C8FFF8]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwSetContextThread [0xB9C9005E]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwSetInformationProcess [0xB9C9004A]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) ZwTerminateProcess [0xB9C9000C]
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtOpenProcess
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtOpenThread
Code mfehidk.sys (McAfee Link Driver/McAfee, Inc.) NtSetInformationProcess
---- Devices - GMER 1.0.15 ----
AttachedDevice \FileSystem\Ntfs \Ntfs mfehidk.sys (McAfee Link Driver/McAfee, Inc.)
AttachedDevice \FileSystem\Ntfs \Ntfs cbfs.sys (Callback File System Driver/EldoS Corporation)
AttachedDevice \Driver\Tcpip \Device\Ip mfetdik.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp mfetdik.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\Udp mfetdik.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\Tcpip \Device\RawIp mfetdik.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
---- Threads - GMER 1.0.15 ----
Thread System [4:208] B2123E80
Thread System [4:212] B2123E80
Thread System [4:216] BA1B0105
Thread System [4:220] BA1B0105
---- EOF - GMER 1.0.15 ----
Here's GMER log 2:
GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-09-08 12:49:16
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 WDC_WD16 rev.14.0
Running: ik6hnzow.exe; Driver: C:\DOCUME~1\Mike\LOCALS~1\Temp\ufliypow.sys
---- Threads - GMER 1.0.15 ----
Thread System [4:216] BA1E0105
Thread System [4:220] BA1E0105
Thread System [4:4944] 950A9675
Thread System [4:2936] 950A9675
---- Registry - GMER 1.0.15 ----
Reg HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@cd042efbbd7f7af1647644e76e06692b 0x2E 0xE8 0xE1 0x00 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@bca643cdc5c2726b20d2ecedcc62c59b 0x71 0x3B 0x04 0x66 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@2c81e34222e8052573023a60d06dd016 0x25 0xDA 0xEC 0x7E ...
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@2582ae41fb52324423be06337561aa48 0x6B 0x65 0x49 0x6A ...
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@caaeda5fd7a9ed7697d9686d4b818472 0xCD 0x44 0xCD 0xB9 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@a4a1bcf2cc2b8bc3716b74b2b4522f5d 0xB0 0x18 0xED 0xA7 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@4d370831d2c43cd13623e232fed27b7b 0x31 0x77 0xE1 0xBA ...
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@1d68fe701cdea33e477eb204b76f993d 0x01 0x3A 0x48 0xFC ...
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@1fac81b91d8e3c5aa4b0a51804d844a3 0xB2 0x46 0x9A 0xE2 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@f5f62a6129303efb32fbe080bb27835b 0x3D 0xCE 0xEA 0x26 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@fd4e2e1a3940b94dceb5a6a021f2e3c6 0x2A 0xB7 0xCC 0xB5 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@8a8aec57dd6508a385616fbc86791ec2 0x6C 0x43 0x2D 0x1E ...
---- EOF - GMER 1.0.15 ----
crunchie 990 Most Valuable Poster Team Colleague Featured Poster
Are you also having trouble running DDS and MBA-M?
thaconquistador 0 Newbie Poster
Are you also having trouble running DDS and MBA-M?
Sorry I have taken so long to reply. I am having trouble running those programs. And now I think I might have really screwed my computer up. Whenever I turn it it on it always freezes on a black screen right before I usually can log on to it. I don't know what to do.
crunchie 990 Most Valuable Poster Team Colleague Featured Poster
Try running the following then immediately try running all the tools from the sticky thread.
Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
There are 4 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click Rkill and choose Run as Administrator
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.
* Rkill.com
* Rkill.scr
* Rkill.pif
* Rkill.exe
- * Double-click on the Rkill desktop icon to run the tool.
- *
If using Vista or Windows 7 right-click on it and choose Run As Administrator.
* A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
* If not, delete the file, then download and use the one provided in Link 2.
* If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
* Do not reboot until instructed.
* If the tool does not run from any of the links provided, please let me know.
Once you've gotten one of them to run then try to immediately run the following.
Now download and run exeHelper.
- * Please download
exeHelper from Raktor to your desktop.
* Double-click on exeHelper.com to run the fix.
* A black window should pop up, press any key to close once the fix is completed.
* A log file named log.txt will be created in the directory where you ran exeHelper.com
* Attach the log.txt file to your next message.
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).
=================================================================
thaconquistador 0 Newbie Poster
Ok my computer is running really slow now and I'm not even sure if I can use the Internet on it. I'll try though
crunchie 990 Most Valuable Poster Team Colleague Featured Poster
One week since I replied and you did not even mention if you tried my last directions?
thaconquistador 0 Newbie Poster
One week since I replied and you did not even mention if you tried my last directions?
I replied saying that I would try to. I can't do anything on my computer. It takes forever to start up and once I login to Windows my computer acts like it's going to load my desktop but it never loads so I can't open applications or use the Internet.
crunchie 990 Most Valuable Poster Team Colleague Featured Poster
By the sounds of it then I would advise you to reformat.
thaconquistador 0 Newbie Poster
By the sounds of it then I would advise you to reformat.
Ok, should I just google how to reformat?
crunchie 990 Most Valuable Poster Team Colleague Featured Poster
Well you will need your XP CD to do the install and then follow the instructions found here; http://howtoformatacomputer.com/format-windows-xp
Once you have done it, you will need to re-do all your Windows updates.
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