Background: I had one of my users bring in a home PC that they said has been "very slow" and has additional pop ups etc. They had installed a bunch of products to try and fix it (SpyBot, AVG etc) but could no longer get to the internet. So I took a look and it seems clean now (they have AVG Free 2012 and MS Security Essentials as AV, both show nothing in full deep scans, spybot and Malwarebytes came up clean). The internet connection you plug in and it just sits at "Unidentified Network - Access: Local Only". It will not pick up an IP address. If you try ipconfig /renew, you get the message:
An error occurred while renewing interface Local Area Connection 2: A socket operation encountered a dead network
I read the sticky on what to do before posting and ran the MS Malicious Software tool, and it said things were clean. I then ran the ATF Cleaner. I have the logs from GMER (GMEROne and GMERTwo - attached)
The computer is a Dell Dimension C521, running Windows Vista Basic (x32). I'm kind of at a loss on what to try next. I was going to uninstall AVG, but the post suggests to not do anything after the GMER, so I'll wait to see what people say.
Thanks for any and all help.