Member Avatar for hakka.tokumeino
I seem to have a problem with my internet explorer. it is starting up automatically when I start my computerI have checked the MSCONFIG and regitry settings for startup but iexplore is not listed anywhere, not even in the startup folder. I also did a HijackThis scan and i am posting it here.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:54:56 AM, on 19/5/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16576)
Boot mode: Normal

Running processes:
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\WebcamMax\wcmmon.exe
C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Program Files (x86)\Celcom Broadband\UIExec.exe
C:\Program Files (x86)\Acer\clear.fi\MVP\clear.fiAgent.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Program Files (x86)\Acer\clear.fi\MVP.\Kernel\DMR\DMREngine.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Internet Download Manager\IDMan.exe
C:\Program Files (x86)\Internet Download Manager\IEMonitor.exe
C:\Windows\system32.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\HijackThis\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files (x86)\Internet Download Manager\IDMIECC.dll
O2 - BHO: WsSVRIEHelper - {65DEE40A-3E93-4cae-9F98-B8E06DCEE2BF} - C:\Program Files (x86)\Wondershare\Video Converter Ultimate\SVRIEPlugin.dll
O2 - BHO: IESpeakDoc - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O4 - HKLM..\Run: [BackupManagerTray] "C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" -h -k
O4 - HKLM..\Run: [SuiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"
O4 - HKLM..\Run: [Dolby Advanced Audio v2] "C:\Dolby PCEE4\pcee4.exe" -autostart
O4 - HKLM..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
O4 - HKLM..\Run: [ArcadeMovieService] "C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe"
O4 - HKLM..\Run: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
O4 - HKLM..\Run: [BrowserPlugInHelper] C:\Program Files (x86)\Wondershare\Video Converter Ultimate\BrowserPlugInHelper.exe
O4 - HKLM..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM..\Run: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
O4 - HKLM..\Run: [UIExec] "C:\Program Files (x86)\Celcom Broadband\UIExec.exe"
O4 - HKLM..\Run: [Windows Data Serivce] system32.exe
O4 - HKCU..\Run: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet
O4 - HKCU..\Run: [Facebook Update] "C:\Users\User\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKCU..\Run: [LightShot] C:\Users\User\AppData\Local\Skillbrains\lightshot\LightShot.exe Flags: uninsdeletevalue
O4 - HKCU..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU..\Run: [GarenaPlus] "C:\Program Files (x86)\Garena Plus\GarenaMessenger.exe" -autolaunch
O4 - HKCU..\Run: [WebcamMaxAutoRun] "C:\Program Files (x86)\WebcamMax\wcmmon.exe" -a
O4 - HKCU..\Run: [Rfeiez] C:\Users\User\AppData\Roaming\Rfeiez.exe
O4 - HKUS\S-1-5-19..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18..\RunOnce: [IsMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User 'SYSTEM')
O4 - HKUS.DEFAULT..\RunOnce: [IsMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User 'Default user')
O8 - Extra context menu item: Download all links with IDM - C:\Program Files (x86)\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files (x86)\Internet Download Manager\IEExt.htm
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O9 - Extra 'Tools' menuitem: Send by Bluetooth to - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O9 - Extra button: (no name) - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} - (no file)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Arp Intelligent Protection Service (AIPS) - Arcai.com - C:\Program Files (x86)\netcut\services\AIPS.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AtherosSvc - Atheros Commnucations - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
O23 - Service: Dritek WMI Service (DsiWMIService) - Dritek System Inc. - C:\Program Files (x86)\Launch Manager\dsiwmis.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: EgisTec Ticket Service - Egis Technology Inc. - C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: GREGService - Acer Incorporated - C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Live Updater Service - Acer Incorporated - C:\Program Files\Acer\Acer Updater\UpdaterService.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe
O23 - Service: NitroPDFReaderDriverCreatorReadSpool2 (NitroReaderDriverReadSpool2) - Nitro PDF Software - C:\Program Files\Common Files\Nitro PDF\Reader\2.0\NitroPDFReaderDriverService2x64.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: NTI IScheduleSvc - NTI Corporation - C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe
O23 - Service: Overwolf Updater Service (OverwolfUpdaterService) - Overwolf Ltd - C:\Program Files (x86)\Overwolf\OverwolfUpdater.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files (x86)\Photodex\ProShow Producer\ScsiAccess.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files (x86)\TuneUp Utilities 2013\TuneUpUtilitiesService64.exe
O23 - Service: UI Assistant Service - Unknown owner - C:\Program Files (x86)\Celcom Broadband\AssistantServices.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 12844 bytes

  • 4 Contributors
  • 6 Replies
  • 281 Views
  • 4 Days Discussion Span
  • Latest Post Latest Post by Prasad Thale

Dani AI

Generated

Short summary and context: the behavior described (IE opening at logon and an unwanted homepage) plus the HijackThis results strongly point to a browser‑hijacker dropped by a third‑party program rather than a normal IE setting. was right to suggest a Malwarebytes scan; ’s note about a patch/crack being the vector is also important — cracked installers and keygens are frequently flagged and can carry bundled malware. (malwarebytes.com)

Recommended, practical cleanup sequence (do these in order):

  1. Isolate the machine: unplug the network cable or disable Wi‑Fi to stop further changes or downloads.
  2. Boot to Safe Mode (use “Safe Mode with Networking” only if you need to download tools; otherwise bring installers on a clean USB). Safe Mode reduces running malware and makes removal easier. (malwarebytes.com)
  3. Install/run Malwarebytes (Threat/Full scan) and quarantine everything it finds. If it flags a keygen/patch as a CrackTool detection, quarantine it and remove the cracked program — that’s usually the infection source. (malwarebytes.com)
  4. Use Autoruns (Sysinternals) to inspect and remove suspicious Run/RunOnce/Browser Helper Object entries and scheduled tasks; enable “Hide Microsoft Entries” and remove items that point to odd locations (exes directly in C:\Windows or in %AppData%). (learn.microsoft.com)

After the automated cleanup:

  • Reset networking components and browser state. Reset Winsock if LSPs look infected:
    netsh winsock reset

    Restart after running that command. (learn.microsoft.com)

Final notes and prevention: clear browser settings (reset homepage/extensions), flush DNS, check Task Scheduler and startup folders. If infections persist or core Windows files look compromised, a clean Windows reinstall is the safest route. Avoid using cracked software in future — it’s a common distribution method for hijackers and trojans, and will keep tools like MBAM from being straightforward to use. For general hijacker removal and prevention guidance see mainstream vendor writeups. (us.norton.com)

Recommended Answers

All 6 Replies

Member Avatar for caperjack

hijack is old and not used much anymore , tell us what web page does it open to

Member Avatar for Rik_

I can see 2 nasties on your HJT log, you should run a full Mbam scan on your computer. Mbam will easily be found by google.

Member Avatar for hakka.tokumeino

mbam is messep up with my patch.. it also detect that patch and crack is a virus..
what should i do.. IE keep opening when i turn on my laptop~

Member Avatar for caperjack

mbam is messep up with my patch.. it also detect that patch and crack is a virus..

so now you know where you got the nasties

Member Avatar for Prasad Thale

Have you checked if IE also starts in safe mode?

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