need some help, please.

[Johnsarelli]

Recently I have been bugged with something that cannot be anything but spyware/malware/ad-ware...
I get this bubble popping up in the status bar notifying me about being infected; varying messages. and I also get a pop-up window, sometimes, telling me about "error #317" and that "windows is corrupted by spyware". I removed a program calling itself trueCleaner. It also says that info is accessed through ports 8080 and 3128.

In advance thanks.

enclosed is my hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 09:25:53, on 02.06.2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
C:\Programfiler\Norton Internet Security\ISSVC.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\windows\system32\spoolsv.exe
C:\Programfiler\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\windows\System32\GEARSec.exe
C:\Programfiler\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Programfiler\Norton Ghost\Agent\VProSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\windows\system32\svchost.exe
C:\Programfiler\Fellesfiler\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\windows\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
C:\Programfiler\Java\jre1.5.0_06\bin\jusched.exe
C:\Programfiler\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Programfiler\iTunes\iTunesHelper.exe
C:\Programfiler\DAEMON Tools\daemon.exe
C:\Programfiler\Norton Ghost\Agent\GhostTray.exe
C:\Programfiler\iPod\bin\iPodService.exe
C:\Programfiler\NetLimiter\NetLimiter.exe
C:\Programfiler\Google\Google Desktop Search\GoogleDesktop.exe
C:\Programfiler\Messenger\msmsgs.exe
C:\Programfiler\Fellesfiler\Ahead\lib\NMBgMonitor.exe
C:\Programfiler\PeerGuardian2\pg2.exe
C:\Programfiler\Macrogaming\SweetIM\SweetIM.exe
C:\Programfiler\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Programfiler\Sony Ericsson\Mobile\audevicemgr.exe
C:\Programfiler\Google\Google Desktop Search\GoogleDesktopCrawl.exe
c:\PROGRA~1\INTUWA~1\Shared\MROUTE~1\MROUTE~2.EXE
C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\CONNMN~1.EXE
C:\Programfiler\LIUtilities\WinTasks\wintasks.exe
C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\CapMan.exe
C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\ElogErr.exe
C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\BROADC~1.EXE
C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\SCRFS.exe
C:\PROGRA~1\SONYER~1\Mobile\AUFILE~1.EXE
C:\PROGRA~1\SONYER~1\Mobile\CONNEC~1\Ecfmserv.exe
C:\Programfiler\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Programfiler\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\dllhost.exe
C:\windows\System32\vssvc.exe
C:\WINDOWS\system32\wiaacmgr.exe
C:\Programfiler\Internet Explorer\IEXPLORE.EXE
C:\Programfiler\Internet Explorer\iexplore.exe
E:\Shared\Downloads\Programmer\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.no/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
R3 - URLSearchHook: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Programfiler\Macrogaming\SweetIMBarForIE\toolbar.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programfiler\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SWEETIE - {1A0AADCD-3A72-4b5f-900F-E3BB5A838E2A} - C:\PROGRA~1\MACROG~1\SWEETI~1\toolbar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programfiler\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Programfiler\Fellesfiler\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programfiler\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: ticont.MyBHO - {F365382D-CF21-45BA-80CF-B868C6ED9634} - C:\windows\system32\ticont.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programfiler\Fellesfiler\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programfiler\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Programfiler\Macrogaming\SweetIMBarForIE\toolbar.dll
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Programfiler\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Programfiler\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programfiler\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Programfiler\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [NeroFilterCheck] C:\windows\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Programfiler\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [NetLimiter] C:\Programfiler\NetLimiter\NetLimiter.exe /s
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Programfiler\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SweetIM] C:\Programfiler\Macrogaming\SweetIM\SweetIM.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Programfiler\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [MSMSGS] "C:\Programfiler\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Programfiler\Fellesfiler\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [PeerGuardian] C:\Programfiler\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [SweetIM] C:\Programfiler\Macrogaming\SweetIM\SweetIM.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Programfiler\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Phone Connection Monitor.lnk = ?
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Programfiler\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programfiler\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programfiler\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} - http://promo.dollarrevenue.com/webmasterexe/drsmartload618a.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1142252522593
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\windows\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\windows\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programfiler\Fellesfiler\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Programfiler\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\windows\System32\GEARSec.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programfiler\Fellesfiler\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Programfiler\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Programfiler\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Programfiler\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Programfiler\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Programfiler\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FELLES~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\CCPD-LC\symlcsvc.exe

[ShadowPuterDude]

The version of Java installed on your computer is out-of-date. Install version 1.5.0_07 available from http://www.java.com/en/download/manual.jsp. Make sure you uninstall all older versions.

Windows Messenger is running in teh background and represents a security risk. Disable Windows Messenger by running Shoot the Messenger.

Scan with HijackTHis and fix the following line:

O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} - http://promo.dollarrevenue.com/webma...rtload618a.exe

There is nothing else in your HijackThis log to suggest your system is infected.

[DMR]

Hi Johnsarelli,

I see that this is your first post; welcome to DaniWeb :)

* Your decription of the 317 error and the "Your Windows is corrupted with spyware virus." messages are indicative of an infection by a variant of the "HotOffers" parasite.

* The following entry in your HJT log iis indicative of infeciton by a member of the "CoolWebSearch" family of parasites:
O2 - BHO: ticont.MyBHO - {F365382D-CF21-45BA-80CF-B868C6ED9634} - C:\windows\system32\ticont.dll

However- before we begin the cleaning procedure, I'd like you to check/modify one thing, please:
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
The above log entry might indicate that you have used the MSConfig utility to deactivate some of your startup items. There are many components of malicious infections which HijackThis cannot detect unless they are running, so we need to see the results of a HJT scan done with all startup items enabled:

* Click on the "Run..." option under your Start menu.
* Type the following in the resulting "Open:" box:
msconfig
* In the "General" tab in the System Configuration Utility window, make sure the "Normal Startup" option is selected. If it is not, select it.
* Click OK to close MSConfig
* Reboot the computer, run HJT again , and post the new log.

-