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i have been getting a lot of pop-ups and i can't seem to get rid of them. here is my hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 3:18:45 PM, on 8/9/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\WINDOWS\System32\XPAudio\csrss.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Nikon\PictureProject In Touch\PictureProjectInTouch.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\AIM\aim.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\hijackthis\HijackThis.exe

O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [CommServices] C:\WINDOWS\System32\XPAudio\csrss.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: PictureProject In Touch.lnk = C:\Program Files\Nikon\PictureProject In Touch\PictureProjectInTouch.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hppxp.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O20 - Winlogon Notify: MCD - C:\WINDOWS\system32\dn2m01f1e.dll
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\S2V2aW4gVG8\command.exe (file missing)
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\yyoagcz.exe (file missing)

Thanks

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  • Latest Post Latest Post by kcto88

Dani AI

Generated

Note for — quick, focused assessment and safe next steps based on the log you posted.

The log shows classic persistence indicators: a Run key launching a process named csrss.exe from a nonstandard folder, a Winlogon Notify DLL with a random-looking name, and O23 services whose executables are reported “file missing.” Those three symptoms together are strongly suggestive of malware using legitimate-sounding names to persist. The real csrss.exe belongs in C:\Windows\System32 and should not be launched from a Run entry; Winlogon-notify DLLs are a documented persistence mechanism. (learn.microsoft.com)

Immediate precautions (do these before “fixing” anything): do not click Fix Checked blindly. Export a backup of the registry and create a System Restore point first, and perform file deletions from Safe Mode. HijackThis removes registry/startup pointers but does not delete the corresponding files — deleting only the registry pointer will not remove the malware. (sm-u.com)

Suggested workflow

  1. If pop-ups are aggressive, disconnect the PC from the Internet.
  2. Boot Safe Mode (F8), run up-to-date anti-malware scans (Malwarebytes / AdwCleaner recommended).
  3. Use Microsoft Autoruns to find and disable autostart entries and Process Explorer to confirm which binary is actually running and its file location/publisher.
  4. After confirming, remove registry/startup references with HijackThis, then delete the actual files in Safe Mode and remove rogue services (example below). (bleepingcomputer.com)

Example commands (run from an elevated prompt; note service name is the internal name, not the display name):

reg export "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon" winlogon-backup.reg
sc stop ServiceName
sc delete ServiceName

sc delete removes the service registration; the file must still be deleted from disk. (howtogeek.com)

Cautions and final checks: editing/removing Winlogon notify entries or deleting the wrong csrss.exe can render Windows unusable—only remove entries after confirming file location and publisher. Before deleting unknown binaries, obtain their hashes and check them on VirusTotal (or equivalent) and document what was removed. (learn.microsoft.com)

If automated scanners find nothing but symptoms persist, a targeted analysis (file hashes, HijackThis flags, Autoruns screenshots) or an offline restore/rebuild should be considered.

Member Avatar for kcto88

can someone please check it out...thanks

Member Avatar for kcto88

Can someone please have a look at it or give it a try...please I need some help

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