1

My god am I frustrated with this one. My explorer.exe keeps randomly jumping to 99% CPU and staying there. I don't have a clue as to why. I've already scanned for viruses, spyware, and adware with Symantec Antivirus, spybot, and ad-aware under safe-mode twice and I found and deleted everything the first time. I disabled a few unnecessary processes like quicktime and stuff, and I thought I had it going well at one pt when it wasn't at 99% CPU for a while (several hours). Then today I log on to firefox, check my email, listen to some music and suddenly its going up for no reason. Anyways, here is my hijackthis log. I shut off explorer.exe before doing this and I ran it in normal mode not safe mode.

Any help you can give would be great. Thank you all so much in advance.

EDIT: Forgot to add, I'm running Win XP Pro on a 2.8 GHz Sony Vaio with 1024 MB of RAM (1 GIG), 128 MB of the RAM is taken up by the vid card (Integrated). I have a 25 something GBs left of HD space (I know that shouldn't REALLY matter unless I'm down to the 1-digits).

Logfile of HijackThis v1.99.1
Scan saved at 2:44:51 PM, on 9/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\BeSecure 2005\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTSvcCDA.EXE
C:\Program Files\BeSecure 2005\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\BeSecure 2005\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\BeSecure 2005\Symantec Client Firewall\SymSPort.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\BESECU~1\SYMANT~2\VPTray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Creative\USB SBAudigy2 NX\DVDAudio\CTDVDDet.EXE
C:\Program Files\Creative\USB SBAudigy2 NX\Surround Mixer\CTSysVol.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\Srikrishna Khadrika\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\BESECU~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB002" /M "Stylus CX4800"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe" -H
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\USB SBAudigy2 NX\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\USB SBAudigy2 NX\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [SbUsb AudCtrl] RunDll32 sbusbdll.dll,RCMonitor
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1127209599913
O20 - AppInit_DLLs: KATRACK.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTSvcCDA.EXE
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\BeSecure 2005\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\BeSecure 2005\Symantec Client Firewall\ISSVC.exe
O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\BeSecure 2005\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\BeSecure 2005\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\BeSecure 2005\Symantec Client Firewall\SymSPort.exe

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Last Post by LurkerPatrol
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It's alright I fixed the issue. Apparently I had a vundo trojan that was undetected by Norton, spybot, and adaware. Found it attaching itself to winlogon.exe and explorer.exe so I used BHO Demon to disable it. Went into safe mode. Went into the registry and removed all instances of the dll file from the registry (wvwts.dll). Then I removed the threads of wvwts.dll in winlogon.exe using process explorer and then using unlocker I removed the dll file from my system (it was in C:\WINDOWS\System32

If anyone else has this problem and needs some extra direction please let me know and I will be happy to assist. Sorry to bother everyone like this. Hope my discovery helps others.

0

I am having the same problem. I am not much of a techie so can you give me the steps you went through so I can try and fix the problem. I don't know how to go into safe mode, using BHO Demon to disable? I am lost.

Thanks,

0

Ah yes I guess I gave pretty bad directions there didn't I.

Well first did you obtain BHOdemon? How about unlocker? You can google unlocker and it should be the first link.

http://ccollomb.free.fr/unlocker/

BHOdemon is here: http://www.definitivesolutions.com/bhodemon.htm

Scroll to the bottom of the page to dl it.

Next in normal mode, run bhodemon and see if your explorer.exe has more than 2 things on it. Usually the first 2 things are Adobe and then Symantec or Norton (if you have it).

If you have a 3rd thing, whatever it is, write down the name of it. Then first disable it directly in bhodemon.

Next find out where this puppy is hidden. Mark that.

Now go into safe mode.

In safe mode use unlocker (if needed) or just straight delete to delete the file at the location you marked earlier.

Next (also in safemode), run regedit to get into the registry, and keep searching for instances of the file (that you had written down earlier). Whenever you find something, delete it.

Et voila, your computer should be good as new.

I hope this helps. Let me know if you encounter any more problems.

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