This is the only thing i have not been able to get rid of... Tricky virus or trojan

[stevehoff424]

Hello
up till now i have been able to keep my computer free of viruses and trojans and all that other stuff. i have finally come up against something i cant take care of. it has disabled my modem and i can no-longer connect to any wireless networks. it really slows down my computer and when i have no programs open, it is running 34 processes which is way more than normal.

i took a picture of the task manager (attatched file "all.bmp") and was hoping if someone could tell me what i have and help me get rid of it.

one ather thing: it usually only has 3 svchost.exe running.

[stevehoff424]

i ran hijackthis and got this as a result. i ran it after i had already disabled a ton of stuff in msconfig.exe. none of the drivers that i could check were running and only a few things under selective startup like windows audio were running. oh yeah, and a couple of other things like tp4srv.exe or something. it came with my thinkpad laptop.
any help would be much appreciated!
here's the HiJackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 4:26:42 PM, on 10/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\system32\tp4serv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Speech\sapisvr.exe
C:\Program Files\QuickTime\QuickTimePlayer.exe
C:\Program Files\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.stevehoff424.co.nr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.netzero.net/s/search?r=minisearch
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\NZSearch\SearchEnh1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4FEBD786-ADD3-48BD-A6C7-A922586A4319} - C:\WINDOWS\system32\hgggf.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O4 - HKLM\..\Run: [msci] C:\DOCUME~1\STEVEO~1\LOCALS~1\Temp\2006728224551_mcinfo.exe /insfin
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\PkgMgr.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1156701841566
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1123
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} (IASRunner Class) - https://www.ibm.com/pc/support/access/aslibmain/content/AcpIR.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4779/mcfscan.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL C:\WINDOWS\system32\wucrtupd.dll
O20 - Winlogon Notify: hgggf - C:\WINDOWS\system32\hgggf.dll (file missing)
O20 - Winlogon Notify: tpfnf2 - C:\WINDOWS\SYSTEM32\notifyf2.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O20 - Winlogon Notify: WgaLogon - WgaLogon.dll (file missing)
O20 - Winlogon Notify: winfon32 - winfon32.dll (file missing)
O21 - SSODL: cinnamomum - {93ac7c30-3878-4eaa-9420-7977285df5b1} - (no file)

[Colin Mac]

Please download Vundofix.exe to your desktop http://www.atribune.org/ccount/click.php?id=4

Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will reboot your computer, click OK.
Please post the contents of C:\vundofix.txt and a fresh HijackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

[stevehoff424]

thanks for responding!

here's the results for the vundo:

VundoFix V6.2.2
Checking Java version...
Java version is 1.5.0.3
Scan started at 3:56:29 PM 10/13/2006
Listing files found while scanning....
C:\WINDOWS\system32\hgggf.dll
C:\WINDOWS\system32\fgggh.ini
Beginning removal...
Attempting to delete C:\WINDOWS\system32\fgggh.ini
C:\WINDOWS\system32\fgggh.ini Has been deleted!
Performing Repairs to the registry.
Done!

and here's the new hijack log:
Logfile of HijackThis v1.99.1
Scan saved at 4:08:28 PM, on 10/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Quetec\pctwpasv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\system32\tp4serv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\NZSearch\nzspc.exe
C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
C:\Program Files\Google\Web Accelerator\googlewebaccclient.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.stevehoff424.co.nr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:9100/proxy.pac
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\NZSearch\SearchEnh1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4FEBD786-ADD3-48BD-A6C7-A922586A4319} - C:\WINDOWS\system32\hgggf.dll (file missing)
O2 - BHO: Google Web Accelerator Helper - {69A87B7D-DE56-4136-9655-716BA50C19C7} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O4 - HKLM\..\Run: [msci] C:\DOCUME~1\STEVEO~1\LOCALS~1\Temp\2006728224551_mcinfo.exe /insfin
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\nzspc.exe" -w
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\PkgMgr.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1156701841566
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1123
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} (IASRunner Class) - https://www.ibm.com/pc/support/access/aslibmain/content/AcpIR.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4779/mcfscan.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL C:\WINDOWS\system32\wucrtupd.dll
O20 - Winlogon Notify: hgggf - C:\WINDOWS\system32\hgggf.dll (file missing)
O20 - Winlogon Notify: tpfnf2 - C:\WINDOWS\SYSTEM32\notifyf2.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O20 - Winlogon Notify: WgaLogon - WgaLogon.dll (file missing)
O20 - Winlogon Notify: winfon32 - winfon32.dll (file missing)
O21 - SSODL: cinnamomum - {93ac7c30-3878-4eaa-9420-7977285df5b1} - (no file)
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoftAP WPA Authenticator Service (PCTWPASV) - PCTEL Inc. - C:\Program Files\Quetec\pctwpasv.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

[Colin Mac]

Hi
Your java is out of date
click here to download
Java Runtime Environment (JRE) 5.0 Update 9
http://java.sun.com/javase/downloads/index.jsp

Go to add/remove programs and unistall any previous versions of Java.
Then, install the latest you've just downloaded.

rescan with hijackthis and place a check beside:

O2 - BHO: (no name) - {4FEBD786-ADD3-48BD-A6C7-A922586A4319} - C:\WINDOWS\system32\hgggf.dll (file missing)
O4 - HKLM\..\Run: [msci] C:\DOCUME~1\STEVEO~1\LOCALS~1\Temp\2006728224551_mcinfo.exe /insfin
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} - http://yax-download.yazzle.net/Yazzl...cab?refid=1123
O20 - Winlogon Notify: hgggf - C:\WINDOWS\system32\hgggf.dll (file missing)
O20 - Winlogon Notify: winfon32 - winfon32.dll (file missing)
O21 - SSODL: cinnamomum - {93ac7c30-3878-4eaa-9420-7977285df5b1} - (no file)

make sure all other windows are closed and click Fix checked

http://www.ccleaner.com/

Start CCleaner.
Click on the "Options" icon at the left side of the window, then click on "Advanced."
Deselect "Only delete files in Windows Temp folders older than 48 hours".
Click on the "Cleaner" icon on the left side of the window, then click Run Cleaner to run the program.
After CCleaner has completed, click Exit.

Run ActiveScan online virus scan:
http://www.pandasoftware.com/products/activescan.htm
When the scan is finished, save the results from the scan

Post a new Hijack This log along with the log from the ActiveScan.

[stevehoff424]

i did everything that u told me except run the active scan. i tried to connect to the internet and a message appeared that said that another program was using my modem and i couldn't connect.
here's the new hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 11:17:43 PM, on 10/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Quetec\pctwpasv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\system32\tp4serv.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\NZSearch\nzspc.exe
C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
C:\Program Files\Google\Web Accelerator\googlewebaccclient.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.stevehoff424.co.nr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:9100/proxy.pac
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\NZSearch\SearchEnh1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Web Accelerator Helper - {69A87B7D-DE56-4136-9655-716BA50C19C7} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\nzspc.exe" -w
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\PkgMgr.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1156701841566
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} (IASRunner Class) - https://www.ibm.com/pc/support/access/aslibmain/content/AcpIR.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4779/mcfscan.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL C:\WINDOWS\system32\wucrtupd.dll
O20 - Winlogon Notify: tpfnf2 - C:\WINDOWS\SYSTEM32\notifyf2.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O20 - Winlogon Notify: WgaLogon - WgaLogon.dll (file missing)
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoftAP WPA Authenticator Service (PCTWPASV) - PCTEL Inc. - C:\Program Files\Quetec\pctwpasv.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

thanks

[Colin Mac]

Rescan with hijackthis and check:

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL C:\WINDOWS\system32\wucrtupd.dll

Close all other windows and click Fix checked

Find and delete this file via Start - Search if it still exists

wucrtupd.dll

Any problems?

[stevehoff424]

ok, i did that and the following error came up when i tried to fix selected:

An unexpected error has occurred at procedure: modBackup_MakeBackup(sItem=O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL C:\WINDOWS\system32\wucrtupd.dll)
Error #5 - Invalid procedure call or argument
Please email me at [e-mail], reporting the following:
* What you were trying to fix when the error occurred, if applicable
* How you can reproduce the error
* A complete HijackThis scan log, if possible
Windows version: Windows NT 5.01.2600
MSIE version: 6.0.2900.2180
HijackThis version: 1.99.1
This message has been copied to your clipboard.
Click OK to continue the rest of the scan.

i then searched my c:/ drive for wucrtupd.dll and found nothing.

here's the new hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 6:37:54 PM, on 10/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Quetec\pctwpasv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\WINDOWS\system32\tp4serv.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\NZSearch\nzspc.exe
C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
C:\Program Files\Google\Web Accelerator\googlewebaccclient.exe
C:\Program Files\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.stevehoff424.co.nr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:9100/proxy.pac
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\NZSearch\SearchEnh1.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Web Accelerator Helper - {69A87B7D-DE56-4136-9655-716BA50C19C7} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\nzspc.exe" -w
O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\Lenovo\PkgMgr\PkgMgr.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1156701841566
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - http://www-307.ibm.com/pc/support/IbmEgath.cab
O16 - DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} (IASRunner Class) - https://www.ibm.com/pc/support/access/aslibmain/content/AcpIR.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4779/mcfscan.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: tpfnf2 - C:\WINDOWS\SYSTEM32\notifyf2.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O20 - Winlogon Notify: WgaLogon - WgaLogon.dll (file missing)
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoftAP WPA Authenticator Service (PCTWPASV) - PCTEL Inc. - C:\Program Files\Quetec\pctwpasv.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

[Colin Mac]

Log's clean.

[stevehoff424]

i still can't get onto the internet and i can't install my anti virus software. when i do the following error comes up:

Local machine: installation failed
Installation:
Error: Action failed for file avg7dos.lng: creating file....
Changing language to 67698688 failed.
General failure.

also, i can't enable my firewall. each time i try, an error message comes up that says that it can't start the Internet Connection Sharing service (see the attatchments) i tried starting it regular way (01.jpg) then tried doing what it suggested and 1.jpg poped up. i click yes and 2.jpg pops up. then i went to control panel/administrative tools/services and clicked on the ICS service and tried to start it that way and 3.jpg appeared. on my computer, i am an administrator.

one more thing: i was wondering if the fact that msgrapp.dll and WgaLogon.dll were missing was causing any problems.

any ideas?

[gerbil]

HT often reports those two files missing. And if they were you would still be able to run the puter. Wgalogon is the genuine advantage notifier, the other is messenger related.

[Colin Mac]

Go to the following link and download the sharedaccess.reg file and save it to your desktop:

http://windowsxp.mvps.org/reg/sharedaccess.reg

Then double-click the file to merge the contents to the registry. The Services entry will be created. Restart Windows

After restarting Windows, click Start – Run and type in cmd.exe. At the command prompt type the following, being careful to include the spaces:

NETSH FIREWALL RESET

Launch the firewall applet from Control Panel, and then configure your Windows Firewall settings.

See if that works for the firewall.

[stevehoff424]

Thanks a lot! my firewall is working again. however, i still can't get onto the internet through either my modem or my wireless. when i try to log onto the internet through netzero, the following message appears (in attachment) even though i don't have any other programs running. do you have any ideas on that?

thanks

[stevehoff424]

I think it might have something to do with a particularily large svchost.exe process cause when i ended it on another computer the same message came up. does anyone have any idea what service has to be running or how to fix this error?

i need help!

[gerbil]

steve, is that proxy server address correct?
http://localhost:9100/proxy.pac, in this
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:9100/proxy.pac
It seems to point to this, but i cannot get it to work..
O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe

i think it may be a bad proxy from the google web accelerator, and with it not working u are not going to get on the net. If you really do not need it, try fixing both those entries after uninstalling the web accelerator.

[gerbil]

steve? BUMP!?

[stevehoff424]

Quoting:
"steve, is that proxy server address correct?
http://localhost:9100/proxy.pac, in this
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:9100/proxy.pac
??"

yeah, i'm still here. havent been able to get on internet 4 awhile but still here. about the proxy thing, i don't think i even use a proxy at all whenever i connect to the internet.there are only three ways i've connected my laptop: phoneline for dial up, network cable (when i needed to transfer files to my computer from that of my school), and wireless. i have never set a proxy connection for my computer. if it is wrong i wouldn't know what was wrong with it unless i wasnt supposed to have it at all. does that answer anything in any way?
thanks

[gerbil]

Hi steve, you did not specifically set up a proxy, but you have google web accelerator on your machine. The way it works is that your net connections go thru one of its servers which stores pages that you visit frequently, updates them if needs be, and makes them available to you so that your connection is more local and faster than a connection to the actual website - you get the pages from google even though you are connected to that remote website. Problem is, for you, you are showing a connection to a busted gooogle server [or proxy]. Google web accel has left you with a permanent link to a dud proxy when you first installed it. You could get a new proxy by uninstalling GWA and reinstalling it. But i think i would just leave it uninstalled. Anyway, it only speeds up loading of webpages you have visited plus a few it thinks you may visit - it doesn't speed up new sites, data downloads or mp3's etc.
So, try uninstalling GWA from control panel; there is no need to use HT to fix anything... tell me how it goes?

[gerbil]

.. course, i could well be wrong, but i'm trying... :) Anyway... GWA is a bandwidth waster.. at your expense. When you visit a page, GWA downloads to you all the stuff linked from that page and hides it while you read the first page. If you click a link, well, GWA probably already has that new content cached on your machine. The linked pages you don't click on are a waste of dl time and units. Still more, GWA ignores the javascript that may come with a button click [cos it cannot read or interpret the written instructions in the javascript code - a "do you really want to do this" looks no different to "press enter to confirm" to a puter... so you can get some bad stuff happening.

[stevehoff424]

ok, i won't be able to test my internet connection till friday and i should be able to let you know the outcome on friday as well. i was just wondering if you knew how to fix this one error that keeps coming up and it's really annoying. at least once every other day my graphics card screws up and causes my computer to shutdown. i was lucky enough to snap a shot of the screen and save it befare it shutdown. it is the attatchment named "not normal.jpg" (normal is what it looks like normally). then, when it reboots, the pic named "s3savmx error.jpg" pops up. i attempted to decipher what it said and came up with the following:

______________________________________________________
A problem has been detected and windows has been shut down to
prevent damage to your computer.
The problem seems tobe caused by the following files: s3savmx
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
The device driver got stuck in an infinite loop. This usually
indicates problem with the device itself or with the device
driver programing the hardware incorrectly.
Please check with your hardware device vendor for any driver
updates.
Technical information:
*** STOP: 0x000000EA (0x82363700,0x823F1200,0xF90EFCE4,0x00000001) (<- not sure)
s3savmx
Beginning drop of physical memory
physical memory dump camplete.
Contact your system administrator or technical support group for further assistance.
________________________________________________________

it will show this message for about 2 seconds and then will try to reboot again. this message appears again and the cycle repeats. i end up having to turn my computer off completely and then start it up again.

one other thing: every time i turn my computer on the following message appears:

PXE-E05: The LAN adapter's configuration is corrupted or has
not been initialized. The Boot Agent Cannot continue._
(pic "lan error.jpg")

it boots up normally after that but i was wondering if this was a problem i could fix.

it would be great if you or someone who new about this could help me out.

thanks!!

[gerbil]

..the pxe error code. There is a problem with your network interface card [nic]. First check in BIOS that it is set to boot from HDD first > FDD > LAN[pxw?] last. IF that doesn't fix it then update your BIOS, failing that it is prob a new NIC card....
Bit of info:
PXE-E05
EEPROM checksum error
This message is displayed if the NIC EEPROM contents have been corrupted. This can happen if the system is reset or powered down when the NIC EEPROM is being reprogrammed. If this message is displayed, the configured bootstrap type (Int I8h, I9h, PnP/BEV) has been lost and a default bootstrap type is selected. The default bootstrap type will be set to PnP/BEV if the system supports the PnP/BBS runtime functions. If the PnP/BBS runtime functions are not supported, Int I8h is the default bootstrap.
This poss makes more sense:-...
PXE-E05: The LAN adapter's configuration is corrupted or has not been initialized. The Boot Agent cannot continue.
The adapter's EEPROM is corrupted. The Boot Agent determined that the adapter EEPROM checksum is incorrect. The agent will return control to the BIOS and not attempt to remote boot. Try to update the flash image. If this does not solve the problem, contact your system administrator or Intel Customer Support.
You should be able to find a driver file that creates a bootable floppy to upgrade the nic boot manager. Try tosh, intel..
And the S3 savage problem? Go get a driver upgrade - yours is corrupted; the machine is correct, they can harm your display when bad.

[stevehoff424]

i tested my dial up connection on saturday and it works! thanks for helping with that problem. i'm going to continue to use google accelorator for when i'm connected thru dial up cause i find myself using the "back" button a lot. but only for dial up. i dont need it for wireless or LAN.

speaking of LAN
How do you change the flash image? i right-clicked the LAN network connection icon and selected properties. under the general tab i clicked configure and clicked on every tab and cant find the button for update flash image. am i looking in the wrong place or do i need to somehow update it manually? and about finding a driver i goggle searched and so far i haven't found any. any suggestions?

thanks

[gerbil]

steve, if you're trying to boot off a LAN, then the falsh image aint in your puter, it's in the server your puter tries to boot from, ie at your place of work. You will not be able to touch it. Unless you are booting from a LAN at work, change your boot order to HDD first.
An GWA, well, it's up to you. Anyway, i'm glad that worked to get you back on the net. Cheers.

[stevehoff424]

hopefuly i'll be able to try the BOOT thing soon.

one thing though, with the graphics error thing, after i updated the driver, it was working fine for awhile, but now it's messing up again the same way it was. any ideas on a long term fix?

[gerbil]

ideas? not me, no.. sorry.... does sound as if it's not the driver's fault, but the card's. Temperature? is the fan clean? Post that issue in the hardware forum for more focussed help. They may help on the boot issue also if changing the boot order as i suggested does not work....

[sjb2003]

l need help really bad this spyware taking over my computer it always flashing in bottom right hand corner. l try very thing to get rid of it no luck. here my log from program hijack this...

Logfile of HijackThis v1.99.1
Scan saved at 4:24:13 PM, on 16/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\csrss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
D:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
D:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exe
D:\Program Files\Yahoo!\NAV\navapsvc.exe
D:\Program Files\Yahoo!\NAV\IWP\NPFMntor.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\Program Files\CyberLink\Shared files\RichVideo.exe
D:\Program Files\Spyware Doctor\sdhelp.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\alg.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\PROGRA~1\Yahoo!\YOP\yop.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\Messenger\msmsgs.exe
D:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
D:\Program Files\Dora's First Trip ScreenSaver\nclaunch.exe
D:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
D:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
D:\PROGRA~1\Yahoo!\browser\ycommon.exe
D:\PROGRA~1\Yahoo!\YOP\secstat.exe
D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
D:\WINDOWS\System32\wbem\wmiprvse.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Common Files\{8088DBA2-081F-1033-1015-030108030002}\Update.exe
D:\WINDOWS\system32\SMBOLS~1\svchost.exe
D:\PROGRA~1\SPYWAR~1\swdoctor.exe
D:\WINDOWS\M?crosoft\w?crtupd.exe
D:\PROGRA~1\Yahoo!\NAV\navw32.exe
D:\Documents and Settings\Jason B\Desktop\Internet Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ca.red.clientapps.yahoo.com/customize/rogers/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ca.red.clientapps.yahoo.com/customize/rogers/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rogers.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ca.red.clientapps.yahoo.com/customize/rogers/defaults/su/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ca.red.clientapps.yahoo.com/customize/rogers/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ca.red.clientapps.yahoo.com/customize/rogers/defaults/sp/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rogers.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://ca.red.clientapps.yahoo.com/customize/rogers/defaults/su/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: (no name) - {E80B749E-EE2F-C1FE-7390-C79E8D475FEA} - D:\WINDOWS\system32\wcrcu.dll
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Protection Bar - {44d22a64-2399-4edf-8b32-f2c729c1e8a7} - D:\Program Files\MMediaCodec\iesplugin.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [YOP] D:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CTDrive] rundll32.exe D:\WINDOWS\system32\drvges.dll,startup
O4 - HKLM\..\RunServices: [DJSNetCN] D:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - D:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Rogers Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - D:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: cussers - {ff170564-36c8-43f7-9100-559e166405cf} - D:\WINDOWS\system32\cfltygd.dll
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - D:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec Licensing Detect Internet Connection (DJSNETCN) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - D:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MSSQL$PINNACLESYS - Unknown owner - D:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exe" -sPINNACLESYS (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Yahoo!\NAV\navapsvc.exe
O23 - Service: NBService - Nero AG - D:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Yahoo!\NAV\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - D:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - D:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - D:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server (RoxLiveShare) - Unknown owner - D:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exe (file missing)
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - D:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB - Unknown owner - D:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - D:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Unknown owner - D:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe (file missing)
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - D:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - D:\Program Files\Yahoo!\NAV\SAVScan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - D:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SQLAgent$PINNACLESYS - Unknown owner - D:\Program Files\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlagent.EXE" -i PINNACLESYS (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - D:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: YPCService - Yahoo! Inc. - D:\WINDOWS\system32\YPCSER~1.EXE

can any one this one out where the source is... thanks

[gerbil]

sjb, pls move hijackthis to a new folder, D:\HiackThis [reason being is that it makes automatic backups, and on your desktop is the best place to lose them, or not get them at all], make a new log and post it in a new thread.

[stevehoff424]

i havent been able to get on the internet for a while b/c i cant connect to the internet with my laptop again.

for some reason i'm having the exact same problems that i had when i first started this thread: my computer isn't detecting my modem. it's an on-board modem and it shows it as "Not Present." My wireless card wasn't working again either. but then it was, i don't know why my wireless card started working again, but now it has some problems: it keeps connecting to a bogus network called "Wireless" and won't connect to actual networks. do you have an idea whats causing my modem to be undetected or why my wireless card isn't working right?

[stevehoff424]

my wireless card is working fine (don't ask me how) and i found the problem with my modem: not secured to motherboard. i'm going to ask the guys on the harware forum if they know how to fix it.

thanks for all the help!

[gerbil]

Eeek! a ghost! :)
ok, steve, silicone glues work fine [but NOT those with an acetic acid cure!!]. Cheers...