I seem to have a common problem; unable to access My docxumernts, my computer etc, from desktop. Sybot and anti-virus of no help
please help with my HJT log

thanks

Logfile of HijackThis v1.97.7
Scan saved at 11:15:15 PM, on 5/30/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\WININETD.EXE
C:\PROGRAM FILES\MYWEBSEARCH\BAR\1.BIN\MWSOEMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\QURB\QSP-2.1.213.0\QOELOADER.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\THE SPA!\NETSURF.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS1977[1]\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.the-spa.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.the-spa.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - URLSearchHook: (no name) - _{D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {FE6BC4EF-5676-484B-88AE-883323913256} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1629.0\EN-US\MSNTB.DLL
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [wininetd] C:\WINDOWS\SYSTEM\wininetd.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\BAR\1.BIN\MWSOEMON.EXE
O4 - HKLM\..\Run: [Popup Defence Updater] regsvr32 /s C:\WINDOWS\SYSTEM\PDFUPD.DLL
O4 - HKLM\..\Run: [SafeGuard Popup Updater (required)] regsvr32 /s C:\WINDOWS\SYSTEM\PDF01D5.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [QOELOADER] "C:\PROGRAM FILES\QURB\QSP-2.1.213.0\QOELoader.exe"
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: AIM (HKLM)
O10 - Unknown file in Winsock LSP: c:\windows\system\inetadpt.dll
O12 - Plugin for .ofb: C:\PROGRA~1\INTERN~1\PLUGINS\NPONFLOW.DLL
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://64.89.104.83/surferplugin.ocx
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {F8DCFE8E-7B2B-4FF8-B8A7-A52B6C4B0170} (AvzPrintingComponent Class) - http://babymint.nesteggz.com/NEUtility/PrintingComponents/AvzPrintingActiveX1600.cab
O16 - DPF: {C738EA53-97C2-441B-AC52-DFBC597BCBE5} (Chess Control) - http://mirror.worldwinner.com//games/v42/chess/chess.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37910.8031134259
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) - http://mirror.worldwinner.com/games/v40/freecell/freecell.cab
O16 - DPF: {140F03AE-0588-11D4-BD45-0050048A82BF} (eShare Web Collaboration Class) - http://chat.1800flowers.com/netagent/objects/emagic.cab
O16 - DPF: {A4639D2F-774E-11D3-A490-00C04F6843FB} - http://download.microsoft.com/download/vizact2000/Install/10/WIN98Me/EN-US/msorun.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.6.cab
O16 - DPF: {70647AB5-18FD-4142-82B0-5852478DD0D4} (Vividence Connector Launcher) - http://task.vividence.com/download/ConnectorLauncher.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {8A0DCBDA-6E20-489C-9041-C1E8A0352E75} - http://download.getmirar.com/cabs/875480.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab
O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.netpaloffers.net/NetpalOffers/DMO1/IAicm.cab

First, download LSPfix here: http://www.cexx.org/lspfix.htm
Launch the application, and click the "I know what I'm doing" checkbox.
Check all instances of inetadpt.dll (and nothing else), and move them to the "Remove" pane.
Then click Finish.

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked. Make sure all browser and all Windows Explorer windows are closed before fixing.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R3 - URLSearchHook: (no name) - _{D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - (no file)

O3 - Toolbar: (no name) - {FE6BC4EF-5676-484B-88AE-883323913256} - (no file)

O4 - HKLM\..\Run: [wininetd] C:\WINDOWS\SYSTEM\wininetd.exe

O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\BAR\1.BIN\MWSOEMON.EXE

O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm


O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/f...etup1.0.0.6.cab

O16 - DPF: {8A0DCBDA-6E20-489C-9041-C1E8A0352E75} - http://download.getmirar.com/cabs/875480.cab

O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab

O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.netpaloffers.net/NetpalOffers/DMO1/IAicm.cab

Now reboot into safe mode and delete the following files and folders if found .

C:\WINDOWS\SYSTEM\wininetd.exe .....delete file

C:\PROGRA~1\MYWEBS~1\BAR\1.BIN\MWSOEMON.EXE .........delete file

to delete the above files and folder you will need to do the following
go to
Show hidden files & folders

"Fix Checked"...Reboot to SAFE mode to delete files
How to start computer in safe mode

reboot computer and post a new log

Also delete this file whilst deleting those that Caperjack suggested & after using LSPfix.
c:\windows\system\inetadpt.dll<<<<

Can we take it that your problem is fixed?

no unfortunately not; I was able to ( after several attempts) able to perform all recommended tasks; however the sam eproblem persists; HOWEVER; a wrinkle ( ? a clue); once I connewct to the internet and open Explorer; I am able to access MY Documents, My Computer, ; but only then; opening Explorer, off line; will not work????
Crazy, but true

here is my updated logLogfile of HijackThis v1.97.7
Scan saved at 6:54:37 AM, on 6/1/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\QURB\QSP-2.1.213.0\QOELOADER.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\THE SPA!\NETSURF.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS1977[1]\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.the-spa.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.the-spa.com
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1629.0\EN-US\MSNTB.DLL
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Popup Defence Updater] regsvr32 /s C:\WINDOWS\SYSTEM\PDFUPD.DLL
O4 - HKLM\..\Run: [SafeGuard Popup Updater (required)] regsvr32 /s C:\WINDOWS\SYSTEM\PDF01D5.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [RegShave] C:\Progra~1\REGSHAVE\REGSHAVE.EXE /autorun
O4 - HKLM\..\Run: [QOELOADER] "C:\PROGRAM FILES\QURB\QSP-2.1.213.0\QOELoader.exe"
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: AIM (HKLM)
O12 - Plugin for .ofb: C:\PROGRA~1\INTERN~1\PLUGINS\NPONFLOW.DLL
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://64.89.104.83/surferplugin.ocx
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {F8DCFE8E-7B2B-4FF8-B8A7-A52B6C4B0170} (AvzPrintingComponent Class) - http://babymint.nesteggz.com/NEUtility/PrintingComponents/AvzPrintingActiveX1600.cab
O16 - DPF: {C738EA53-97C2-441B-AC52-DFBC597BCBE5} (Chess Control) - http://mirror.worldwinner.com//games/v42/chess/chess.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37910.8031134259
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) - http://mirror.worldwinner.com/games/v40/freecell/freecell.cab
O16 - DPF: {140F03AE-0588-11D4-BD45-0050048A82BF} (eShare Web Collaboration Class) - http://chat.1800flowers.com/netagent/objects/emagic.cab
O16 - DPF: {A4639D2F-774E-11D3-A490-00C04F6843FB} - http://download.microsoft.com/download/vizact2000/Install/10/WIN98Me/EN-US/msorun.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {70647AB5-18FD-4142-82B0-5852478DD0D4} (Vividence Connector Launcher) - http://task.vividence.com/download/ConnectorLauncher.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab


thanks; any ideas????

Can you please keep to one thread, I have already done the log from the other one.