Member Avatar for moxin

Hi i can't stay online long when surfing the web.!!!! Why? any help it great! here is hijack this log file

Logfile of HijackThis v1.97.7
Scan saved at 4:14:05 AM, on 6/2/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [rundll32.exe] C:\WINDOWS\System32\rundll32.exe.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O9 - Extra button: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38004.94875
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by15fd.bay15.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A25B4830-2FC7-47F1-9152-D66BEFBB37E7}: NameServer = 142.177.1.2 142.177.129.11

  • 7 Contributors
  • 17 Replies
  • 396 Views
  • 4 Days Discussion Span
  • Latest Post Latest Post by moxin

Recommended Answers

All 17 Replies

Member Avatar for DMR

Hi moxin,

I'm moving this to our new (or perhaps not-so-new by now) Security forum; that's where we're now concentrating spyware-related troubleshoots.

:)

When you say that you "can't stay on line", what exactly do you mean, and what type of Internet connection do you have?


By the way, this looks a bit odd:

"[rundll32.exe] C:\WINDOWS\System32\rundll32.exe.exe".

Does that entry really have a double ".exe" extension?

Member Avatar for Tekmaven

Get rid of these:

O4 - HKLM..\Run: [rundll32.exe] C:\WINDOWS\System32\rundll32.exe.exe
O4 - HKLM..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -
http://a840.g.akamai.net/7/840/537/...all/xscan53.cab"]http://a840.g.akamai.net/7/840/537/...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) -
http://www3.ca.com/securityadvisor/...nfo/webscan.cab
http://www3.ca.com/securityadvisor/...nfo/webscan.cab

I'm not sure about the nameserver line (it probably should be gotten rid of too, but I don't know if you actually have one set).
O17 - HKLM\System\CCS\Services\Tcpip..{A25B4830-2FC7-47F1-9152-D66BEFBB37E7}: NameServer = 142.177.1.2 142.177.129.11

Edited by Reverend Jim because: Fixed formatting
Member Avatar for Tekmaven

Upon further reasearch, the nameserver line is definatly bad. In fact, its probably the one causing your problems.

Member Avatar for Tekmaven

Its... really not legit :-P.

Member Avatar for moxin

I got rid of the one that were there, but I'm still having trouble with being able to surf the web after about 10 min's. It IE says I have a dns error I believe but can't be sure because the error flashes so fast I can't read it all. I have DSL Is that what you needed? Thx for the help so far. Still something is not quite right! :(

Member Avatar for nic_m_moon

I got rid of the one that were there, but I'm still having trouble with being able to surf the web after about 10 min's. It IE says I have a dns error I believe but can't be sure because the error flashes so fast I can't read it all. I have DSL Is that what you needed? Thx for the help so far. Still something is not quite right! :(

you have the sasser worm it infects IE go to symantec and find the removal tool, but I strongly recommend Norton Antivirus to protect you from further issues.

Member Avatar for nic_m_moon

Oh duh forgot to tell you that the file with the isue was C:\WINDOWS\system32\lsass.exe.

Member Avatar for xxplosive

hi there

to get rid of the sasser worm virus please click the below link to get the removal tool

CLICK HERE

and i suggest you download AVG 6.0 FREE EDITION to detect further worm/trojan infections and get rid of them!

while downloading you should try WEBROOT SPY SWEEPER to get rid of any spyware that may be causing problems.

I hope you problem is sorted soon!

Lee.

Member Avatar for crunchie

lsass.exe is a legitimate Windows file. The file dropped by sasser is lsasss.exe
From answers that work:
LSASS is the Local Security Authentication Server. It verifies the validity of user logons to your PC/Server (in technical jargon : it generates the process that is responsible for authenticating users for the Winlogon service).

Recommendation :
An integral part of the operating system, leave alone provided that its full path as shown in The Ultimate Troubleshooter is either C:\WinNT\System32\LSASS.exe (Windows 2000) or C:\Windows\System32\LSASS.exe (Windows XP/2003). If the path is anything else then you may have a virus

Member Avatar for caperjack

This looks funny ,note the 2.exe's
O4 - HKLM\..\Run: [rundll32.exe] C:\WINDOWS\System32\rundll32.exe.exe

Member Avatar for crunchie

I think that DMR picked that up too. I think we need a fresh log to view.

Member Avatar for caperjack

I think that DMR picked that up too. I think we need a fresh log to view.

you are right ,i need to stop speed reading.:)

Member Avatar for DMR

Yeah, speed kills man. Remember- friends don't let friends speed and post.

:mrgreen:

Member Avatar for moxin

Logfile of HijackThis v1.97.7
Scan saved at 1:33:14 AM, on 6/5/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.aliant.net
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38004.94875
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by15fd.bay15.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A25B4830-2FC7-47F1-9152-D66BEFBB37E7}: NameServer = 142.177.1.2 142.177.129.11

I know its not the sasser worm and I have norton

Member Avatar for caperjack

You need to contact you Internet service provider .There is nothing wrong with you log ,so it may be hardware/software ,Or maybe the Aliant stirke!!
Bad modem maybe or bad configuration somewhere .

Member Avatar for moxin

Thats what my next step was thx for bringing it up though. Now I feel like thats the problem :) thx a bunch guys!!!

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