My homepage keeps changing to "res://jxtgk.dll/index.html#37049". Also when I reboot the MS Office XP installer comes up and seems like its trying to install IE.

I've tried reinstalling IE. I've used CWShredder, Adaware, Spybloc, and Hijack. Here are the Hijack results:

Logfile of HijackThis v1.97.7
Scan saved at 3:31:54 PM, on 6/15/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\System32\cisvc.exe
C:\WINNT\MS\SMS\CORE\BIN\CLISVCL.EXE
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\WINNT\Cpqdiag\Cpqdfwag.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\tcpsvcs.exe
C:\WINNT\System32\snmp.exe
C:\WINNT\wanmpsvc.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\MS\SMS\CLICOMP\RemCtrl\Wuser32.exe
C:\WINNT\apicy32.exe
C:\WINNT\MS\SMS\clicomp\apa\Bin\smsapm32.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\WINNT\MS\SMS\CLICOMP\SWDist32\bin\smsmon32.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINNT\system32\atiptaxx.exe
C:\WINNT\MS\SMS\CORE\BIN\LAUNCH32.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\WINNT\apiei.exe
C:\Lotus\Notes\NLNOTES.EXE
C:\Lotus\Notes\ntaskldr.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\system32\ctfmon.exe
C:\WINNT\System32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Adware Removers\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\jxtgk.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://jxtgk.dll/index.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://jxtgk.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\jxtgk.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://jxtgk.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\jxtgk.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = SIMPROXY:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 10.*;*.;*.;172.17.*;172.18.2*;172.18.12.*;63.166.*;63.167.*;*.;*. countrywide.com;*.;*.;*. ukvaluation.com;*.;*.; isnetaccess;eqnxtrv;*.;;*.;*. ;viola; simdido;pladido;*.;*.;iwasp01p;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext =
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRA~1\Adobe\ACROBA~1.0\Reader\ActiveX\ACROIE~1.OCX
O2 - BHO: (no name) - {D9CAEC4F-E147-7854-F24B-C411ADBE3C66} - C:\WINNT\system32\sysjk32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Client Access Service] "c:\PROGRA~1\IBM\CLIENT~1\cwbsvstr.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "c:\PROGRA~1\IBM\CLIENT~1\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [SMS Application Launcher] C:\WINNT\MS\SMS\CORE\BIN\LAUNCH32.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [ACUMon] "C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe" -a
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [apiei.exe] C:\WINNT\apiei.exe
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINNT\Cpqdiag\CpqDfwAg.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Create Mobile Favorite (HKLM)
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O14 - IERESET.INF: START_PAGE_URL=
O16 - DPF: Sametime Meeting Room Client ST30SP1 -
O16 - DPF: {24CEC0BF-C8BC-4BCB-B804-226326B319EF} (JNILoader Control) -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain =
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain =
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain =

Dani AI

Generated

The symptoms reported by (IE start/search set to a res://*.dll page and repeated installer/popups) match a well‑known CoolWebSearch / Home Search Assistant class of hijackers that drop randomly named DLLs and reinstate IE settings from multiple persistence points. These parasites often set proxy values and install auto‑start components, so a single registry edit or one scanner run can look like it fixed the problem while the infection restores itself later. (bleepingcomputer.com)

Recommended next steps (work offline, in Safe Mode, and proceed methodically):

  • Reboot disconnected from the network into Safe Mode before any file/registry edits.
  • Use Autoruns to locate and disable autostart entries (Logon, Run, Winlogon notify, Services, Browser Helper Objects, scheduled tasks). Note file paths and publisher info before deleting.
  • Use Process Explorer to find which process has a suspicious DLL loaded or a file handle open; terminate the process or close the handle so the file can be removed.
  • After stopping the processes, remove the DLL files from disk, then clean the leftover registry pointers (IE Start/Search entries, URLSearchHook, O14 IERESET entries). Remember: HijackThis removes pointers but not the actual files. (learn.microsoft.com)

Finish by clearing proxy/IE settings and running strong on‑demand scanners. Reset ProxyEnable/ProxyServer/ProxyOverride via Internet Options or the registry, then run a current on‑demand scanner (Malwarebytes, Microsoft Safety Scanner or equivalent) to catch remaining components; reboot and recheck Autoruns for reappearing entries. If entries or files reappear after these steps, persistent services/scheduled tasks are still present and must be removed (Autoruns will show them). If removal cannot be guaranteed, preserve user data and consider restoring a known‑good image or a clean OS install. (learn.microsoft.com)

Recommended Answers

All 3 Replies

........................... :mrgreen:
Sometimes CWShredder needs to be run in safe mode i think this is one of those time '


Please Download CWShredder from and run the Program in safe mode . Press the "Fix Button" Let it fix all variants. Next, Close the program and all windows and IE windows and run hijackthis and Post a Fresh log.

Reboot to SAFE mode to run swshredder

How to start computer in safe mode

reboot computer and post a new log

caperjack - thanks for the help! I ran CWShredder in safe mode and it said my system was clean. Thoughts? Here is my log file from Hijackthis

Logfile of HijackThis v1.97.7
Scan saved at 8:54:20 AM, on 6/18/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\MS\SMS\CORE\BIN\Launch32.exe
C:\WINNT\Explorer.EXE
C:\Adware Removers\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\jxtgk.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://jxtgk.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\jxtgk.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://jxtgk.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\jxtgk.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = SIMPROXY:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 10.*;*.;*.;172.17.*;172.18.2*;172.18.12.*;63.166.*;63.167.*;*.;*.countrywide.com;*.;*.;*.ukvaluation.com;*.;*.;isnetaccess;eqnxtrv;*.;;*.;*.;viola;simdido;pladido;*.;*.;iwasp01p;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext =
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRA~1\Adobe\ACROBA~1.0\Reader\ActiveX\ACROIE~1.OCX
O2 - BHO: (no name) - {D9CAEC4F-E147-7854-F24B-C411ADBE3C66} - C:\WINNT\system32\sysjk32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Client Access Service] "c:\PROGRA~1\IBM\CLIENT~1\cwbsvstr.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "c:\PROGRA~1\IBM\CLIENT~1\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [SMS Application Launcher] C:\WINNT\MS\SMS\CORE\BIN\LAUNCH32.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [ACUMon] "C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe" -a
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [apiei.exe] C:\WINNT\apiei.exe
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINNT\Cpqdiag\CpqDfwAg.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Create Mobile Favorite (HKLM)
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
O9 - Extra button: Fill Forms (HKLM)
O9 - Extra 'Tools' menuitem: Fill Forms &] (HKLM)
O9 - Extra button: Save (HKLM)
O9 - Extra 'Tools' menuitem: Save Forms &[ (HKLM)
O9 - Extra button: RoboForm (HKLM)
O9 - Extra 'Tools' menuitem: RF Toolbar &2 (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O14 - IERESET.INF: START_PAGE_URL=
O16 - DPF: Sametime Meeting Room Client ST30SP1 -
O16 - DPF: {24CEC0BF-C8BC-4BCB-B804-226326B319EF} (JNILoader Control) -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain =
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain =
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain =

Thoughts?

Please run the free online firus scan in my signature ,make sure to check auto fix before you run the scan.
Also download and run the trojan hunter demo in my signature .
then post a new log

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