I am unable to log on to the internet using internet explorer. I get two error messages C:/windows/bxxs5 the system cannot find dll the file specified. and program c:/program files/rbenhance/rbenh.exe. this application has requested the runtime to terminate it in an unusual way. Can anyone please help. Thanks in advance. I have included a hijack this scan
Logfile of HijackThis v1.97.7
Scan saved at 9:08:31 PM, on 6/17/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 SP1 (5.50.4522.1800)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WTOOLSA.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\COMMON FILES\WINTOOLS\WSUP.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\SK9910DM.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM32\DRIVERS\DCFSSVC.EXE
C:\PROGRAM FILES\RBENHANCE\RBENH.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMMON FILES\UPDMGR\UPDMGR.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\JGBXZDE.EXE
C:\WINDOWS\TEMP\RG2D.EXE
C:\WINDOWS\SYSTEM\IEHOST.EXE
C:\WINDOWS\SYSTEM\DCILE.EXE
C:\PROGRAM FILES\AUTOUPDATE\AUTOUPDATE.EXE
C:\WINDOWS\SYSTEM32\PCS\PCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\DPI\DPI.EXE
C:\WINDOWS\SYSTEM\DCILE.EXE
C:\WINDOWS\DXSOUND.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\KODAK\KODAK EASYSHARE SOFTWARE\BIN\EASYSHARE.EXE
C:\WINDOWS\SYSTEM\CIO9FQ88.EXE
C:\WINDOWS\SYSTEM\CNYLT4.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
A:\HIJACKTHIS.EXE
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Optimum Online
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\PROGRAM FILES\TV MEDIA\TvmBho.dll
F1 - win.ini: run=C:\WINDOWS\SYSTEM\SERVICES\WMPLAYER.EXE
O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER\CCHELPER.DLL (file missing)
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
O2 - BHO: (no name) - {BCF96FB4-5F1B-497B-AECC-910304A55011} - C:\WINDOWS\HH.DLL (file missing)
O2 - BHO: (no name) - {C5941EE5-6DFA-11D8-86B0-0002441A9695} - C:\WINDOWS\3_0_1browserhelper3.dll (file missing)
O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~2.DLL (file missing)
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\SYSTB.DLL (file missing)
O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\PROGRAM FILES\SYSAI\APROPOSPLUGIN.DLL (file missing)
O2 - BHO: . - {D34F08C5-4F18-477c-86CB-1A9BEECFE37B} - C:\WINDOWS\APPLICATION DATA\SYSIG\SYSIG32.DLL
O2 - BHO: (no name) - {B9D90B27-AD4A-413a-88CB-3E6DDC10DC2D} - C:\WINDOWS\MSOPT.DLL (file missing)
O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - (no file)
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\PROGRAM FILES\SEP\SEP.DLL (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL (file missing)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE
O4 - HKLM\..\Run: [Dcfssvc] C:\WINDOWS\System32\Drivers\dcfssvc.exe
O4 - HKLM\..\Run: [PrecisionTime] C:\PROGRA~1\PrecisionTime\PrecisionTime.exe
O4 - HKLM\..\Run: [TENSoft] C:\PROGRAM FILES\TENSOFT\TENSOFT1\1.BIN\TENSOFT.EXE
O4 - HKLM\..\Run: [EHICJMP] C:\WINDOWS\EHICJMP.exe
O4 - HKLM\..\Run: [rbenh lptt01] "C:\Program Files\RBEnhance\rbenh.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [TV Media] C:\PROGRAM FILES\TV MEDIA\TVM.EXE
O4 - HKLM\..\Run: [acbiyyyrnfyew] C:\WINDOWS\SYSTEM\jgbxzde.exe
O4 - HKLM\..\Run: [ALCHEM] C:\WINDOWS\ALCHEM.exe
O4 - HKLM\..\Run: [RG2D] C:\WINDOWS\TEMP\RG2D.EXE
O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\SYSTEM\IEHost.exe
O4 - HKLM\..\Run: [5L@468438FSRMG] C:\WINDOWS\SYSTEM\Wdi7.exe
O4 - HKLM\..\Run: [os7O36S] DCILE.EXE
O4 - HKLM\..\Run: [AutoUpdater] "c:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
O4 - HKLM\..\Run: [Dpi] C:\PROGRAM FILES\COMMON FILES\DPI\DPI.EXE
O4 - HKLM\..\Run: [AutoLoaderoFok1IPlOIaM] "C:\WINDOWS\SYSTEM\DCILE.EXE"
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [Service Manager] C:\windows\dxsound.exe
O4 - HKCU\..\Run: [TV Media] C:\PROGRAM FILES\TV MEDIA\TVM.EXE
O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Startup: Microsoft Data Helper.lnk = C:\WINDOWS\cihost.exe
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O12 - Plugin for .wmv: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.optonline.net
O15 - Trusted Zone: *.pluginaccess.com
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37944.6788657407
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - https://support.gateway.com/support/contact/formassist.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {F57D17AE-CE37-4BC8-B232-EA57747BE5E7} (EPlugin Control) - http://66.230.146.32/EPlugin.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/
