Internet Explorer doesnt work, yet internet works.

[vejida]

My Internet connection is fine, but i cant use any ports that involve http access. every thing else works for the internet.. just when i use INternet Explorer, i get the "The Page cannot be displayed" error. I am useing my desktop to find out what the problem of my laptop is. I use Windows XP. if you need any other information please tell me. Also if i need to download something i can use my lan to send it to my laptop sence that is not infected.... Thank you...

[vejida]

Mozilla does work though... but i would like IE to work!!!

[vejida]

I have tryed everything here is what i get from hijack this:
If you can Please Help me.......

Logfile of HijackThis v1.97.7
Scan saved at 10:24:17 PM, on 7/2/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\WINDOWS\System32\gearsec.exe
C:\Program Files\2Wire HomePortal Monitor\2portalmon.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Xitami\xiwin32.exe
C:\Program Files\mozilla.org\Mozilla\mozilla.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - c:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire HomePortal Monitor\2portalmon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AOL Instant Messenger (TM) (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Voiceglo directory (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
O16 - DPF: {01234567-1234-1234-1234-012345678921} - http://register.voiceglo.com/neoblue.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab28578.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab28578.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37926.4474652778
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab28578.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E123BED4-B8C7-42BB-958F-F13CA77EF95D} (Anark Client ActiveX Control) - http://install.anark.com/client/version2/windows-ie/en/AMClient.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab

[vejida]

Please Oh Please can anybody help me!!!!

[Vinoth]

Better to say is use Mozilla firfox

[vejida]

Well... i hate using mozilla because nothing works the way i like it..... can you please help me with my IE connection.....

[vejida]

Is there anyway to help me..... I do not want to have to reinstall the OS.

[crunchie]

Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked':

O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com

That is the only bad thing I can see. Have you tried uninstalling, the reinstalling IE6??

[mikeandike22]

try setting your internet explorer settings back to windows default then try using zilla connection accelerator it worked for me. y doesnt mozilla work for you it is a lot better than IE?

www.geocities.com/willbill23045

[caperjack]

y doesnt mozilla work for you it is a lot better than IE?

www.geocities.com/willbill23045

Browsers are persional preference,I don't like the way Mozill does a lot of things and would not say its a lot better than IE.I really like IE because it what I'm use to ,the same way I felt about the earlier Netscapes like Gold and early 4.0 on up to 4.7. i hate the newer netscapes

[Hevn]

Have you downloaded SP2 recently?

[crunchie]

Been 12 months. I don't think they are listening :D.

[Hevn]

lol yeah but I had the same problem and i was looking for a solution and came across this site 'n' it was because of SP2 so yeah i dunno.. felt like putting it on lol..

[caperjack]

Theres always someone listening !LOL

[crunchie]

Lol. :D .

[vejida]

LOL..... I got an email... saying people replyed.... I waited a whole year to get my computer fix... and you still do not have a fix.....

LOL

Anyway, i did fix my computer. Here is how you do.

Just run these certain FREE programs

SPYBOT - Search and Destroy
Ad-Aware

You can find these programs on google. I would do the search but, it takes too much of my time.

I now own my own business called Hightek Designs, I specialize in Local Computer fixing in the state of Florida. I also do website designs and hosting. I have just launched reseller accounts. I do not mean to advertise, because it is most likely a rule. I just want to tell you what has happened in a years time. My business does pretty good locally, and I will be expanding.... so i hope everything goes well for myself. I am currently in College getting a degree in computer science, and I can tell you how a computer is made :) But anyway, it was weird to come back here a year later. I remember posting this question. I have learned alot in one year. I even use HiJackThis with my clients. It is funny how life goes... anyway....... google for my site if you want...... "Hightek Designs"......it is a hyphen instead of a space... and you can add an ending to it..... you pick a famous ending..... and you should go to my website...... anyway... i hope that didnt count as advertising.... lol... i know how some websites are mean about this, anyway.... only people that are smart will be able to find it...

Nice to come back here :)

Joshua
[e-mail] (LOL.....)

[sam1607]

hello

I am using IE 6

I hv been using Internet Explorer for so many years and never encountered problem

But for last 2 days my IE just freezes everytime I open it.. then it will get to normal after 5-10 minutes bt still again if i open a link in new window that link again freezes and comes to normal after 5-10 minutes. I even tried uninstall it and install IE7 bt still the same problem exists.

I then installed Mozilla and its working fine... bt i dont like Mozilla... I want my Internet Explorer to work normally again.

My Hijackthis Lof is :

Logfile of HijackThis v1.99.1
Scan saved at 7:54:09 AM, on 3/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\Program Files\Common Files\Symantec Shared\ccProxy.exe
E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
E:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
E:\WINDOWS\Explorer.EXE
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
E:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
E:\WINDOWS\system32\slserv.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\system32\igfxtray.exe
E:\WINDOWS\SOUNDMAN.EXE
E:\Program Files\Common Files\Symantec Shared\ccApp.exe
E:\Program Files\Messenger\msmsgs.exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
E:\Program Files\Pinnacle\Shared Files\Programs\Scheduler\PCLEScheduler.exe
E:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
E:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Outlook Express\msimn.exe
E:\Program Files\Mozilla Firefox\firefox.exe
E:\Documents and Settings\Mohd Shuaib\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - E:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - E:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - E:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - e:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - E:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - e:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - E:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] E:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] E:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] "E:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [DSLAGENTEXE] E:\Program Files\Huawei\MT882\dslagent.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] E:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [HP Software Update] "E:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "E:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [PCTVRemote] E:\Program Files\Pinnacle\Pinnacle PCTV\Remote\Remoterm.exe
O4 - HKLM\..\Run: [Lexmark_X79-55] E:\WINDOWS\system32\lsasss.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] E:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [zBrowser Launcher] E:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [EM_EXEC] E:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKCU\..\Run: [MSMSGS] "E:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "E:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [IridiumTimeWizard] I:\Flash & Movie Fun\new flash\iridium.exe
O4 - HKCU\..\Run: [swg] E:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = E:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Pinnacle Scheduler.lnk = E:\Program Files\Pinnacle\Shared Files\Programs\Scheduler\PCLEScheduler.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = E:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: &WordWeb... - res://E:\WINDOWS\wweb32.dll/lookup.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - E:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - E:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{B11321E2-7923-454F-A805-693FCC308BC8}: NameServer = 202.54.29.5 202.54.10.2
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "E:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs:
O20 - Winlogon Notify: igfxcui - E:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - E:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - E:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - E:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - E:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - E:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LiveUpdate - Symantec Corporation - E:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~2.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPZ12 - HP - E:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - E:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ServiceLayer - Nokia. - E:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - E:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[crunchie]

Hi sam1607.

First of all- welcome to Daniweb :).

We ask that members not piggy-back questions on to a thread previously started by another member here in the Viruses, Spyware & other Nasties forum, (regardless of how similar your problem might seem). Not only does it divert the focus of the thread away from the original poster's problem, but it also makes it less likely that you yourself will get the individual attention that you need.

Please start your own thread and post your question there. When you do, please try to give us as much specific info as possible regarding the problem (exact error messages, system specs, etc.).

For a full description of our posting guidelines and general rules of conduct, please see this page:

http://www.daniweb.com/techtalkforums/faq.php?faq=daniweb_faq#faq_rules

Thanks for understanding.