I work for an IT Support company and one of our clients has brought in their laptop as it was full of spyware and other nasties. After cleaning out the laptop completly and testing it was clean I then gave her it back. As soon as she connected to the internet a number of different pop ups appeared and other messages asking to install various anti spyware programs.
I then took the laptop back to the office and plugged it into out network and browsed the net I got nothing, the laptop was as clean as it was when I gave her it back. I then ran spybot, adaware, HJT etc and they showed one or two entries, nothing major. I then took the laptop back to her house personally and plugged it in, connected to the internet and i then was presented with a number of different pop ups. The laptop is now back in my possession in the office and it looks clean to me but i am almost sure that when she gets is back again there will be popups and messages etc.
Has anyone seen a problem like this before? It looks as if the problem is on her broadband connection but i cannot see how this can be as she doesnt have a static ip address.
Thanks in advance