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OK i have run udtated adaware, spybot and cwshreadder and still have some problems with a anoying redirect spyware here is my Hijack this log.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.sympatico.ca/ie-recherche.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.sympatico.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sympatico.ca/accueilpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fourni par Sympatico
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5Cmozilla.org%5CMozilla%5Csearchplugins%5Cgoogle.src"); (C:\Documents and Settings\Client\Application Data\Mozilla\Profiles\default\6lq8w9mn.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [msn] msnmsgr.exe
O4 - HKLM\..\Run: [Microsoft Update Machine] lsasse.exe
O4 - HKLM\..\RunServices: [Gearbox Deferal Check] C:\Program Files\Gearbox Connection Kit\bin\gbdefer.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wuammgr32.exe
O4 - HKLM\..\RunServices: [NAVSCAN32.EXE] NAVSCAN32.exe
O4 - HKLM\..\RunServices: [msn] msnmsgr.exe
O4 - HKLM\..\RunServices: [Microsoft Update Machine] lsasse.exe
O4 - HKCU\..\Run: [msn] msnmsgr.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [Microsoft Update Machine] lsasse.exe
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.sympatico.ca/accueilpage.html
O17 - HKLM\System\CCS\Services\Tcpip\..\{DDDA8104-5E4E-4866-B3B9-97AFCB9B3FD7}: NameServer = 198.235.216.110 209.226.175.224

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Last Post by crunchie
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Go here for an on-line scan & set it to autoclean for you.
Try this scan as well.

That is only half a log so I can offer no more advice until the complete log is posted.

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ok sorry about that missed the top part

Logfile of HijackThis v1.98.0
Scan saved at 10:40:10, on 2004-07-10
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\lsasse.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\Netscape\Netscape\Netscp.exe
C:\Program Files\Microsoft Office\Office10\EXCEL.EXE
C:\Documents and Settings\Client\Local Settings\Temp\RĂ©pertoire temporaire 1 pour hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.sympatico.ca/ie-recherche.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.sympatico.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sympatico.ca/accueilpage.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fourni par Sympatico
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5Cmozilla.org%5CMozilla%5Csearchplugins%5Cgoogle.src"); (C:\Documents and Settings\Client\Application Data\Mozilla\Profiles\default\6lq8w9mn.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [msn] msnmsgr.exe
O4 - HKLM\..\Run: [Microsoft Update Machine] lsasse.exe
O4 - HKLM\..\RunServices: [Gearbox Deferal Check] C:\Program Files\Gearbox Connection Kit\bin\gbdefer.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wuammgr32.exe
O4 - HKLM\..\RunServices: [NAVSCAN32.EXE] NAVSCAN32.exe
O4 - HKLM\..\RunServices: [msn] msnmsgr.exe
O4 - HKLM\..\RunServices: [Microsoft Update Machine] lsasse.exe
O4 - HKCU\..\Run: [msn] msnmsgr.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [Microsoft Update Machine] lsasse.exe
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.sympatico.ca/accueilpage.html
O17 - HKLM\System\CCS\Services\Tcpip\..\{DDDA8104-5E4E-4866-B3B9-97AFCB9B3FD7}: NameServer = 198.235.216.110 209.226.175.224

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Unzip HJT into it's own permanent folder before doing anything in order for it to create backups. (Not a temporary folder or directly on the desktop (in a folder on the desktop is fine) & not directly on your hard drive). Close all (browser) windows & rescan with hijackthis. When the scan is finished place a check in the box to the left of the following entries & click 'fix checked' :

O4 - HKLM\..\Run: [msn] msnmsgr.exe
O4 - HKLM\..\Run: [Microsoft Update Machine] lsasse.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wuammgr32.exe
O4 - HKLM\..\RunServices: [NAVSCAN32.EXE] NAVSCAN32.exe
O4 - HKLM\..\RunServices: [msn] msnmsgr.exe
O4 - HKLM\..\RunServices: [Microsoft Update Machine] lsasse.exe
O4 - HKCU\..\Run: [msn] msnmsgr.exe
O4 - HKCU\..\Run: [Microsoft Update Machine] lsasse.exe

Reboot into safe mode following the instructions here & navigate to & delete the following if found:

C:\WINDOWS\System32\lsasse.exe-file (Not the lsass.exe in the same folder, which is a legitimate file)

Reboot normally after doing the above then post a fresh log please.

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